Wonderland Models Reviews

Name: Wonderland Models
Rating: 4.85

4.9 Rating 6,539 Reviews

96 %

of reviewers recommend Wonderland Models

4.9

Based on 6,539 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Wonderland Models 5 star review on 21st December 2025

118

Anonymous

Anonymous // 01/01/2019

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“Great range on website, quick shipping and good communication on progress of order.”

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Posted 3 years ago

“Exceptional customer service. Highly recommend”

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Posted 3 years ago

“One of the best online retailers I have come across. Always fast delivery, My last order arrived within 20hours from Edinburgh to deepest darkest Wiltshire. A great shop that I intend visiting next time I am in the area .”

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Posted 3 years ago

“I decided to build my grandson a medieval castle but couldn't find knights and soldiers of the right scale until I found Wonderland models. The products are of high quality and great service received. Thankyou!”

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Posted 3 years ago

“Excellent service, as always. Ordered Saturday afternoon, delivered Sunday afternoon. Can’t get better than that, and all staff are incredibly knowledge and helpful.”

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Posted 3 years ago

“I purchased some Papo animals for my sons birthday. Wonderland Models prices were better than any other store I’d been to, so I made sure to buy quite a few! Delivery was very quick and items were nicely and safely packaged. I will most definitely be ordering again in the future”

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Posted 3 years ago

“An excellent company that features a huge range of modelling products. Viewing/ordering online is straightforward and dispatch/delivery is extraordinarily prompt. Your go-to modelling hub, highly recommended.”

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Posted 3 years ago

“Good price, well-packed, came immediately!”

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Posted 3 years ago

“I am planning a model railway with emphasis on the Gresley locomotives. I plan to get the best manufactured die cast models and finish if need be. primarily I will start with an Engine shed with track leading into it from a siding It is important to me that these models move slowly and without wobble hence digital controls. What happens thereafter I don't know. I have seen wonderful layouts on You Tube however I believe that they are viewed as an eye in the sky, I think that wrong. My first train journey ever was from Ipswich to London, the locomotive was 'Oliver Cromwell' my view was of only to the top of the 3 drive wheels.”

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Posted 3 years ago

“Exactly what I wanted ,”

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Posted 3 years ago

“First time using Wonderland and the service is excellent and will deffo be ordering again”

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Posted 3 years ago

“Arrived in good time well packaged haven't use the products yet but I'm sure they will enhance my models”

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Posted 3 years ago

“great service and price”

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Posted 3 years ago

“I am not Happy With your curious I paid extra for quick delivery They claimed that I was not In And had a delivery note put through the door.This was an outright lie as I was as I was in all day and There was no Delivery note.”

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Posted 3 years ago

“Excellent and quick service, thankyoi”

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Posted 3 years ago

“thank you I'm making spitfire Airfix you've seen all bits inside on the wing. I'll made without top wing”

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Posted 3 years ago

“Always have my requirements in stock quick service easy transaction”

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Posted 3 years ago

“Outstanding service. Will be using in the future”

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Posted 3 years ago

“I have bought Schleich animals from here twice before and never had any problems which was great until my most recent order when one of the horses has a broken tail and two broken legs and I messaged right away to tell them and so far be not heard anything back”

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Posted 3 years ago

Hi Hayley we have no record of receiving an email from you regarding this issue. Please send an email to mailorder@wonderlandmodels.com with your order number and we will resolve by return.

Posted 3 years ago

“The selection of goodies is excellent and the service I received afterwards was top notch. Highly recommended.”

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Posted 3 years ago

Wonderland Models is rated 4.9 based on 6,539 reviews