Wonderland Models Reviews

Name: Wonderland Models
Rating: 4.85

4.9 Rating 6,252 Reviews

96 %

of reviewers recommend Wonderland Models

4.9

Based on 6,252 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

Wonderland Models 5 star review on 21st December 2025

118

Anonymous

Anonymous // 01/01/2019

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“I have used wonderland for many many years and they are excellent in there customer service”

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Posted 1 year ago

“Great service and speedy delivery, plus a nice discount on items I’ve wanted for ages!”

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Posted 1 year ago

“Wonderful, fast, efficient service...”

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Posted 1 year ago

“Brilliant service, next day delivery.”

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Posted 2 years ago

“Your parcel arrived promptly and safely. It was a birthday present for my partner, who was over the moon! He was grinning from ear to ear, and immediately started building his Pegasus model Great White Shark with cage diver! Thanks Wonderland!”

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Posted 2 years ago

“Kept me up to date on the order. Well packed to keep it safe.”

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Posted 2 years ago

“A good company to deal with and item came in good time.”

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Posted 2 years ago

“I ordered a Ninjago item on line to click and collect at my local store in Edinburgh. It was easy to order and my order was ready to collect almost immediately. The in store staff were very friendly and helpful. I would certainly order on line again”

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Posted 2 years ago

“Wonderland models is the best place to buy anything to do with models, they keep you very well informed about your orders progress and the delivery is just awesome, you know when it’s coming with a one hour window plus the drivers name and the company delivering it , I personally can’t fault Wonderland… for me 10 stars **********”

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Posted 2 years ago

“Good quality figures, very well packed and safely delivered”

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Posted 2 years ago

“I ordered 2 items. Informed immediately 1 item had just gone out of stock and would be back in stock within 7 days. I was informed when item was back in stock and my order had been dispatched on Friday. I received my order on Monday it was extremely well packaged to prevent my items getting damaged in transit. I would definitely recommend Wonderland models. 👌”

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Posted 2 years ago

“Excellent service. Order arrived 2-days after placement and carrier delivered within time window they advised. Would definitely use Wonderland Models for any future needs.”

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Posted 2 years ago

“Having recently purchased a Tamiya Grand Hauler, as well as the MFU to go with it I must say that the service has been second to none! Everything arrived the next day, and when I had certain issues with the kit these were resolved in no time at all. Alex in particular has been incredibly helpful, even though he must now dread hearing my voice on the phone!! Overall a fantastic customer service and I cannot recommend them highly enough.”

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Posted 2 years ago

“Super quick delivery”

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Posted 2 years ago

“Needed some paint for a new project. I placed the order on Friday, paid for next working day delivery and was expecting it on the Monday or Tuesday. It actually arrived on Saturday morning at about 10 am. You have to go a long way to get better service than. Prices are good too.”

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Posted 2 years ago

“Good stock, quick delivery, well packaged.”

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Posted 2 years ago

“Great service and very fast delivery”

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Posted 2 years ago

“Ordered a model Spitfire as a memento gift to a friend who had flown in one. The package arrived safely on time and well packed. Model was just what I thought it would be. Good quality at an affordable price.”

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Posted 2 years ago

“Great Service, product delivery really quickly and well packaged. Can't wait to start building !”

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Posted 2 years ago

“Everything I order arrives well packaged and on schedule.”

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Posted 2 years ago

Wonderland Models is rated 4.9 based on 6,252 reviews