Wonderland Models Reviews

Name: Wonderland Models
Rating: 4.85

4.9 Rating 6,446 Reviews

96 %

of reviewers recommend Wonderland Models

4.9

Based on 6,446 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Wonderland Models 5 star review on 21st December 2025

118

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very efficient and professional. I have been a customer for about five years. However the website is very vague regarding specific items. i.e. for example. Tamiya Walter Wolf Ford. Tamiya. 1/12 Scale. Spent so much time. I would expect out of stock or not manufactured anymore (more is the case) but the search engine is disappointing. Searching for something specific is very poor. But overall. Friendly and accommodating. Five stars. Thank you.”

Helpful Report

Posted 2 years ago

“First time buying from Wonderland Models. Great price for the model I wanted. Arrived earlier than expected. First class service, will definitely be happy to buy from them again.”

Helpful Report

Posted 2 years ago

“Very happy with price and speed of delivery.”

Helpful Report

Posted 2 years ago

“Excellent on line service. Always has what I need in stock, unlike model shops more local to me. Thank you”

Helpful Report

Posted 2 years ago

“Great products, great service, great prices. Simply Wonder(land)ful.”

Helpful Report

Posted 2 years ago

“Absolutely excellent service ordered item on Friday and arrived Sunday”

Helpful Report

Posted 2 years ago

“I'm very happy with the products and service, but it would be nice to get free postage on orders over £50 and no doubt customers would increase their orders to make the £50 mark.”

Helpful Report

Posted 2 years ago

“Helpful and reliable - highly recommended”

Helpful Report

Posted 2 years ago

“Hassle free purchase and next day delivery. What more could you ask for.”

Helpful Report

Posted 2 years ago

“Superb service as usual. Order dispatched within 20 minutes and received within 24 hours.”

Helpful Report

Posted 2 years ago

“Recently ordered paints, arrived very well packed and swiftly too. Good service. Clear swift response to queries concerning use of vouchers.”

Helpful Report

Posted 2 years ago

“I ordered from them and paid £4.95 for delivery by DPD to my place of work as usual. We are open from 7.30 to 5pm but I received an email saying they were unable to deliver the item at 15.17? It was delivered to a pick up point two miles away that I had never heard of - I have pointed out that I do not have transport, hence my preferred pick up which is just two hundred yards from work. Cut a long story short, after numerous emails, ten of which were totally ignored, to both Wonderland Models and DPD, the outcome seems to be “ that’s where it is, take it or leave it, go get it yourself”. Have asked for a refund, suffice to say we’ll have to wait and see, and this will be my last order. (Can’t post a picture cos I never received the item). Neither can I say if it was damaged - your guess is as good as mine.”

Helpful Report

Posted 2 years ago

“First class service”

Helpful Report

Posted 2 years ago

“Great product, good value, speedy service and beautifully wrapped. Thank you.”

Helpful Report

Posted 2 years ago

“3 days advised of dispatch and still no connection or email regarding delivery via DPD, your chice of shipping partner.”

Helpful Report

Posted 2 years ago

I see that your parcels have now been successfully delivered. Thanks for your patience and understanding.

Posted 2 years ago

“The item I ordered arrived within a couple of days and was very well packaged, thank you Wonderland Models, I will buy from you again.”

Helpful Report

Posted 2 years ago

“Excellent onine store - always keenly priced.”

Helpful Report

Posted 2 years ago

“As always super super fast service, great mail order shop”

Helpful Report

Posted 2 years ago

“Excellent service this is the first time using Wonderland models.”

Helpful Report

Posted 2 years ago

“Rapid delivery,good price.great service.will definitely use again”

Helpful Report

Posted 2 years ago

Wonderland Models is rated 4.9 based on 6,446 reviews