Wonderland Models Reviews

Name: Wonderland Models
Rating: 4.85

4.9 Rating 6,678 Reviews

96 %

of reviewers recommend Wonderland Models

4.9

Based on 6,678 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Wonderland Models 5 star review on 21st December 2025

118

Anonymous

Anonymous // 01/01/2019

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“Superb service. Many thanks”

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Posted 1 year ago

“All I can say is.prompt delivery with was well packaged”

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Posted 1 year ago

“Kit delivered next day although there was no rush.”

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Posted 1 year ago

“Very quick delivery.”

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Posted 1 year ago

“Brilliant products at a great price, fast shipping and fantastic packaging, couldn't be happier.”

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Posted 1 year ago

“Very wide range of model kits and toys ecellent website fast home delivery”

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Posted 1 year ago

“While the company did fulfil the order and communicate well with me, there communication was both Curt and Brusk, hardly conducive to dealing with them again. However the major problem is their chosen delivery service, despite being asked to drop the parcel off with my neighbour, and DPD's local delivery centre being 600metres from my home, they have dropped my delivery at their ' local ' delivery collection point, 6.3 MILES away, incurring a 12.6mile trio to collect my goods!!!”

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Posted 1 year ago

We can see that DPD twice tried to deliver your parcel but there was no one at home. When this happens they then take the parcel to the local collection point. Thanks for your understanding.

Posted 1 year ago

“Excellent service, I enquired about a replacement sprue and Wonderland had it sent to me within a week.”

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Posted 1 year ago

“First class service as always and super-fast delivery 10/10!”

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Posted 1 year ago

“Great service as always Wouldn’t use anyone else”

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Posted 1 year ago

“Another great deal done with fast delivery as usual, fantastic company to deal with*****”

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Posted 1 year ago

“Great service and quick delivery”

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Posted 1 year ago

“Always a great service from Wonderland Models . Great selection of models , frendily helpful staff . Great prices . Recommend them for modelling needs”

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Posted 1 year ago

“My order turned up quickly but the box was damaged and equally some of the contents so not that impressed”

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Posted 1 year ago

“The order I placed could not be completed at the time, but I was kept up to date on when the items would be dispatched to me. James, who dealt with my order was extremely helpful, knowledgeable and made things very simple to deal with”

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Posted 1 year ago

“The Tamiya Mercedes truck I ordered was dispatched same day and arrived next day very well packaged. The whole experience from looking on their website to ordering was very easy. Overall I was very impressed with Wonderland Models service and I will be using them again for sure.”

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Posted 1 year ago

“Staff are extremely knowledgeable and helpful .... even for old duffers like me!!”

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Posted 1 year ago

“Order well packed. Good coms. Prompt delivery.”

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Posted 1 year ago

“Five stars. That’s 10 characters.”

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Posted 1 year ago

“Sent the correct items in the timescale that they said they would, simple excellent service, thanks Wonderland.”

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Posted 1 year ago

Wonderland Models is rated 4.9 based on 6,678 reviews