Wonderland Models Reviews

Name: Wonderland Models
Rating: 4.85

4.9 Rating 6,680 Reviews

96 %

of reviewers recommend Wonderland Models

4.9

Based on 6,680 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Wonderland Models 5 star review on 21st December 2025

118

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“A great place to buy all of your model’s and accessories from a great range and the staff and website are fantastic. A very wide range of goods and a super fast service”

Helpful Report

Posted 1 year ago

“Product was great, but delivery was a sham as usual. Tell them one thing to do with the parcel and they do the opposite!”

Helpful Report

Posted 1 year ago

Glad to hear that your parcel was received safely Colin.

Posted 1 year ago

“Always good service.absolutely no complaints. Easy to use website and I even got a phone call once to let me know there would be a delay in my order. What's not to love? Shop here, I don't alot.”

Helpful Report

Posted 1 year ago

“Found Wonderland Models whilst browsing for modelling tools. They offered a good range at reasonable prices so I chose a pin drill and hole cutter compass. When one item turned out to be out of stock I was emailed promptly with an expected delivery date which was acceptable. The item arrived slightly earlier than predicted so I’m pleased enough to try them next time”

Helpful Report

Posted 1 year ago

“As usual fantastic service from Wonderland models”

Helpful Report

Posted 1 year ago

“Packaged with care and delivered on time”

Helpful Report

Posted 1 year ago

“Great communications, quick delivery, product did what it said it would. Great shop.”

Helpful Report

Posted 1 year ago

“Quality of the models v good. However post and packaging a wee bit expensive”

Helpful Report

Posted 1 year ago

“Very good items arrived without any problems, thanks”

Helpful Report

Posted 1 year ago

“great model well happy with it going to add crew to it and a few more bits cant wait to get it on the water”

Helpful Report

Posted 1 year ago

“Stunningly good service!”

Helpful Report

Posted 1 year ago

“Ordered here a couple of times now and the service has been great with super fast delivery and well packaged items”

Helpful Report

Posted 1 year ago

“Very professional approach from the staff. Helped me get what I wanted, very quick with delivery and kept me informed at all times. Pleasure to work with.”

Helpful Report

Posted 1 year ago

“Great variety of kits. Great prices . Great delivery”

Helpful Report

Posted 1 year ago

“All very swift and trouble free, website easy to navigate, items were well packed and delivery was fast. Good company to deal with.”

Helpful Report

Posted 1 year ago

“Excellent service, great selection, great place. If you If you’re looking for anything models, look no further.”

Helpful Report

Posted 1 year ago

“My order got here so quickly, considering the distance/time ordered, items I've ordered from my own county have taken days. Great service. Product is great it took me a few hours to assemble and works great. Have and will buy from them again and have already recommended to others.”

Helpful Report

Posted 1 year ago

“I recently ordered some specialist fine drill bits. I paid extra for a "next day" delivery. After 3 days of waiting I called Wonderland Models to be told, some of the bits were not in stock and would be in tomorrow. There was nothing showing to tell me they were out of stock. The assistant didnt seem bothered that id paid extra for a 24hr delivery but he did say i would get theextra delivery charge refunded (£3). I still had to pay std delivery even though the drill bits eventually arrived almost a week after id ordered them. Had i haveknown they were put of stock when i ordered, id have gone elsewhere! Shocking service and no appology or even a "free" delivery as a gesture of goodwill. I used Wonderland Models to keep a small business "going" as opposed to the big boys such as Amazon...maybe i will revert to Amazon and be gauranteed a next day deli ery next time?”

Helpful Report

Posted 1 year ago

Ashley, Sorry to hear of the issues with this order. We try to keep customers informed of the progess of their orders, in particular when there are any problems or delay. We should have contacted you to discuss the delay to your order and I want to apologies for our failure to do so.

Posted 1 year ago

“Very pleased with the servic and fast delivery.”

Helpful Report

Posted 1 year ago

“Brilliant Brilliant Brilliant these guys and lasses stock every thing you need and a lovely site to use highly recommended”

Helpful Report

Posted 1 year ago

Wonderland Models is rated 4.9 based on 6,680 reviews