Wonderland Models Reviews

Name: Wonderland Models
Rating: 4.85

4.9 Rating 6,415 Reviews

96 %

of reviewers recommend Wonderland Models

4.9

Based on 6,415 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Wonderland Models 5 star review on 21st December 2025

118

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“In a word the best model shop ever.Totally excellent and exceptional service.Knowledgeable staff of the highest calibre.I live in London but when in Scotland I always visit.I am 64 and believe you me I have seen dozens of model shops come and go but Wonderland is the best.Unfortunately I have one criticism they should be based in London the best city in the world.”

Helpful Report

Posted 1 year ago

“A great place to visit if you are a modelling fan living in, or just, visiting Edinburgh. This has been my 'go to' model shop in Scotland for over 30 years now and although, these days, I only manage one or two visits every 6 months or so, the welcome and friendliness of Ian, the proprietor and his staff is what makes this shop so special. They host an amazing stock of plastic kits, paints and finishing products but also cater for those interested in R/C models, railways, Scalectrix, Lego and a whole lot more. I almost always manage to pick up a bargain or two through their regular offers or sales too. A great experience”

Helpful Report

Posted 1 year ago

“Ordering online was excellent, with a good range of products available in all departments. Delivery was speedy and the goods arrived in very good condition thanks to careful packaging and an efficient carrier. I am totally happy with the service from wonderland.”

Helpful Report

Posted 1 year ago

“Great customer service and communication. Swift delivery with well packed items. I will definitely be using Wonderland Models for supplies in the future !!!”

Helpful Report

Posted 1 year ago

“excellent company ordered from them multiple times and always happy with products/price and service”

Helpful Report

Posted 1 year ago

“I really like using your store, you have absolutely everything I need for my hobby needs, your staff are great as well (particular credit to Paul and a guy with a beard (didn’t catch his name) who were extremely helpful and friendly)), your staff really do go above and beyond and understand the products on sale very very well. One minor criticism of your store, it might be worth looking into stocking higher end brushes, I bought Winsor and newton series 7 brushes at the Edinburgh art store which are (in my view) the gold standard for miniature painting and I am not alone in this view, you might want to consider stocking these as I am certain they would be a good seller.”

Helpful Report

Posted 1 year ago

“Great quality models at a very decent price and with great service. Thanks”

Helpful Report

Posted 1 year ago

“Always get excellent all round service from Wonderland Models. Well packed items, quickly dispatched and notifications at each stage of dispatch to delivery. Highly recommend purchasing from Wonderland Models. Keep our Models shops going! *****”

Helpful Report

Posted 1 year ago

“Very impressed with the service.”

Helpful Report

Posted 1 year ago

“Fab purchase, arrived on time, well packaged with no damage. Thanks”

Helpful Report

Posted 1 year ago

“5 star. One item out of stock was substituted without fuss and importantly, I was kept up to date and did not effect prompt delivery. As an aside, some old model magazines were repurposed as packaging. Much more interesting than bubble wrap.”

Helpful Report

Posted 1 year ago

“Absolutely brilliant, from customer services through to delivery. Will definitely be buying more items from these guys!! 10/10.”

Helpful Report

Posted 1 year ago

“Excellent website , great customer service. recieved the order next day.”

Helpful Report

Posted 1 year ago

“Incredible service - Roderick in particular. Helpful, friendly, speedy, and couldn't be more accommodating. Thank you!”

Helpful Report

Posted 1 year ago

“Great service and range of products at competetive prices with more often than not next day delivery. Very satisfied and will continue to use their services”

Helpful Report

Posted 1 year ago

“Top quality service, took less than 24hours to arrive.”

Helpful Report

Posted 1 year ago

“Excellent products and service.”

Helpful Report

Posted 1 year ago

“always helpful when you phone nothing is ever any trouble for them great team.”

Helpful Report

Posted 1 year ago

“Fantastic customer service and delivery!”

Helpful Report

Posted 1 year ago

“1/35 Elco PT Bboat. Ordered early Tues, delivered early Wed, with good communication at each step of the process ! Expertly packaged and wrapped, took about 10 minutes to get into it 🤣 To paraphrase: I'm going to need a bigger desk, this thing is huge. 😳”

Helpful Report

Posted 1 year ago

Wonderland Models is rated 4.9 based on 6,415 reviews