Wonderland Models Reviews

Name: Wonderland Models
Rating: 4.85

4.9 Rating 6,214 Reviews

97 %

of reviewers recommend Wonderland Models

4.9

Based on 6,214 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

Wonderland Models 5 star review on 21st December 2025

118

Anonymous

Anonymous // 01/01/2019

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“My first order to Wonderland. Having used a Red Silicone rubber for many years which I bought mainly from 'Hobbies' I was unable to source it again for a year until I stumbled across Wonderland. At the time they had no stock but assured me it would be coming in again and if I entered my interest on the web site they contact me when it was in. They did just that and a couple of weeks ago messaged me. I ordered a few days afterwards and I was amazed that it arrived in little more than 24 hours and within the timescale they suggested. The courier guy was excellent too. They give a very impressive service and to my experience of on-line buying few match this.”

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Posted 1 year ago

“Excellent communication package in good condition arrived as said , thanks”

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Posted 1 year ago

“Great selection of models (used them during COVID)…good website..quick delivery..will use again”

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Posted 1 year ago

“They have a fantastic range of model kits available, especially some of those older hard to find ones. The online store is easy to use, the prices are good and the delivery was very swift. A really nice touch was the inclusion of a small selection of old aircraft magazines as a free gift.”

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Posted 1 year ago

“Good website, straightforward ordering process with good communication re delivery. Super fast delivery, even at this time of year. Everything arrived well packaged. For these reasons I would definitely use wonderland models again. Thanks for the great service.”

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Posted 1 year ago

“Excellent service and quick delivery.”

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Posted 1 year ago

“Ordered and delivered next day. Good price for everything.”

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Posted 1 year ago

“Excellent company - Stock levels very good, even for some of the latest models. Careful picking, I have had no mistakes in years with all sorts of paints and thinners. Courteous staff, and extremely good communications. No wonder they are class leaders.”

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Posted 1 year ago

“Prompt and efficient service.”

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Posted 1 year ago

“arrive quickly and as ordered”

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Posted 1 year ago

“Great service, easy to order, well packed and protected, arrived on time and in perfect condition condition.”

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Posted 1 year ago

“They were far better than the phots. Very Very pleased Roger A”

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Posted 1 year ago

“Prompt delivery,great item .”

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Posted 1 year ago

“Lovely teams and fabulous customer service.”

Wonderland Models 5 star review on 12th December 2024

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Posted 1 year ago

“Absolutely fantastic customer service always informed about my order, look forward to ordering again soon.”

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Posted 1 year ago

“Bought the 80th anniversary Dambusters kit for a present. It arrived really quickly and the best packaging I've had to date! It looks great, the price was really good to so hopefully the recipient will be as happy as I am.”

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Posted 1 year ago

“Great range of products, easy to use website and fast service.”

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Posted 1 year ago

“Excellent and quick service. Trainset cheaper than hornby website save £50”

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Posted 1 year ago

“first class and well package eay to deal with when searching for parts needed”

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Posted 1 year ago

“Very quick delivery and nice product (Siku fire engine and police car).”

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Posted 1 year ago

Wonderland Models is rated 4.9 based on 6,214 reviews