Wonderland Models Reviews

Name: Wonderland Models
Rating: 4.85

4.9 Rating 6,251 Reviews

96 %

of reviewers recommend Wonderland Models

4.9

Based on 6,251 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

Wonderland Models 5 star review on 21st December 2025

118

Anonymous

Anonymous // 01/01/2019

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“The item I ordered arrived within a couple of days and was very well packaged, thank you Wonderland Models, I will buy from you again.”

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Posted 1 year ago

“Excellent onine store - always keenly priced.”

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Posted 1 year ago

“As always super super fast service, great mail order shop”

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Posted 1 year ago

“Excellent service this is the first time using Wonderland models.”

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Posted 1 year ago

“Rapid delivery,good price.great service.will definitely use again”

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Posted 1 year ago

“Brilliant service as usual always a pleasure to shop at wonderland .”

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Posted 1 year ago

“Package received on time, in perfect condition. Delivery was excellent, with live updates on delivery status. Nothing but praise for Wonderland models. Highly recommended.”

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Posted 1 year ago

“Great service again”

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Posted 1 year ago

“Always easy to buy from. Lots of stock at good prices.”

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Posted 1 year ago

“not pleased that a model claimed to be wooden is made of plastic -the frame thier is no need for it to be plastic --surely ????”

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Posted 1 year ago

Mr Tapper - sorry for any confusion here. I have checked the website entry for the kit and this states it is a mixture of plastic and wood "The Billing Boats kit of the Waveney Class Lifeboat features an ABS plastic hull and superstructure with plastic fittings, mast in ramin wood and rigging cord."

Posted 1 year ago

“Easy to use website and ordering system, staff were very helpful when I rang the day after to ask if I could add to my order and they told me to place another order and they would add it to my original order so I would only have to pay 1 delivery charge. Makes a change for customer services to want to help you. Pity I could only give 5 stars because they deserve 10. I will definitely be ordering again soon from here. Definitely recommend this site.”

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Posted 1 year ago

“as always V/G service.”

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Posted 1 year ago

“I have used Wonderland Models a number of times now specifically for the supply of Tamiya AS Range paints. Am extremely satisfied with the service offered by Wonderland Models especially their prompt deliver times. I would be happy to recommend this supplier”

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Posted 1 year ago

“Said parts were in stock but clearly they weren’t as took weeks to arrive. Packaging good and parts as described but wanted quickly otherwise would have brought for cheaper elsewhere”

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Posted 1 year ago

“Great price, well packaged and super fast delivery ! Excellent service”

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Posted 1 year ago

“Very.good.quick.delivery”

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Posted 1 year ago

“My model was delivered much quicker than stated which was a surprise, Wonderland always give a first class service, thank you.”

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Posted 1 year ago

“Great company. I ordered for 2 fork lifts. They came within two days of ordering. They are great and have avery, very happy Grandson. Brilliant company can highly recommend.”

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Posted 1 year ago

“This is a short review as delivery, price, packaging and contents are the usual first class from Wonderland Models, will continue to use but slowing down as well old, thank you 🙏 all.”

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Posted 1 year ago

“Kept me informed when their courier couldn't deliver. Wonderland were more helpful than the courier.”

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Posted 1 year ago

Wonderland Models is rated 4.9 based on 6,251 reviews