Wonderland Models Reviews

Name: Wonderland Models
Rating: 4.85

4.9 Rating 6,438 Reviews

96 %

of reviewers recommend Wonderland Models

4.9

Based on 6,438 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Wonderland Models 5 star review on 21st December 2025

118

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“although just abit more expensive on tamiya paint, wonderland always seems to have instock what I need, and although I selected the cheaper courier option it still arrived next day.”

Helpful Report

Posted 2 years ago

“Excellent all round service quick and reliable.”

Helpful Report

Posted 2 years ago

“Excellent service from friendly imnformed vstaff”

Helpful Report

Posted 2 years ago

“Good prompt service”

Helpful Report

Posted 2 years ago

“Didn’t arrive in stipulated time cost for delivery was as expensive as product”

Helpful Report

Posted 2 years ago

Order was placed after our 2pm cut off for next day delivery Stephen but was sent on a next working day delivery as requested and arrived on time.

Posted 2 years ago

“As always they were quick getting the order out and even called me to check an item in the order. Really good.”

Helpful Report

Posted 2 years ago

“I paced a rather large order with wonderland models.i was pleased with how fast my order was confirmed and the massive selection they have to offer. I chose the next working delay delivery however it was about 6 days before I actually received the order due to some things being out of stock after I had placed the order which was quite frustrating really. I was offered a refund for the missing items which was processed very quick.i assumed it would be only another day until I received my order but it missed the collection so it was due to come a day later on a Friday but for some reason which I wasn't informed of it had missed the collection again so it wasn't until today I received it. Basically if you are placing an order above £70 the postage defaults to £8 for shipping so it's up to you weather you select next day. I had some really good solid communication with the team and they replied to emails very quickly which is much appreciated.”

Helpful Report

Posted 2 years ago

All parcels despatched by DPD are sent on a next working day service which means that if they are shipped on a Friday they are delivered on a Monday weather permitting. Thanks for your underdstanding.

Posted 2 years ago

“Good Communication, Swift Dispatch & Delivery, Well Packaged And Products In Great Condition. Will Happily Use Again!”

Helpful Report

Posted 2 years ago

“After a slightly confusing message about payment for my order, it arrived safe and well, within 24 hours of being placed which is very impressive. A couple of other points, I don't know if it is the fault of the user, but I don't find the website the easiest to use; also, for some reason, information on a previous order turned up in my spam email, but so did one from BT, so tht may have been a complication my end.”

Helpful Report

Posted 2 years ago

“Whilst the cap guns look good and feel weighty, the release mechanism of the expended 8 cap is awful. Have to get a tool and dig them out. Another model it has one smooth area for grabbing the used caps and putting new ones in. Just a shame as the rest of it is good. But its main function is slowed because it doesn’t have easy access to remove spent caps.”

Helpful Report

Posted 2 years ago

“Great service as always have used Wonderland many times thanks”

Helpful Report

Posted 2 years ago

“I’m happy with the product and the price but I paid the extra for next day delivery (Because I needed them the next day!) I ordered well before the 2pm deadline for this and didn’t get the shipping confirmation email until the next day and was then fobbed off with courier must’ve had a break down, I know I’d have got the shipping confirmation email as soon as the label was created because that’s how it works with all of my customers when I create shipping labels, so probably won’t use this company again due to unreliable shipping times.”

Helpful Report

Posted 2 years ago

Apologies for the slight delay caused by an issue at the DPD depot. Your parcel was sent on a next day service as you can see from the parcel tracking. Apologies once more for any inconvenience caused.

Posted 2 years ago

“Very impressed !it was a castle I ordered for my grandson built really well”

Helpful Report

Posted 2 years ago

“Good quality Well packaged,and promptly delivered”

Helpful Report

Posted 2 years ago

“Quick and easy to find and order paints at a very reasonable prices will buy again.”

Helpful Report

Posted 2 years ago

“Great service and very helpful. My. Online order arrived next day.”

Helpful Report

Posted 2 years ago

“Ordered Tamiya paint, items delivered well packaged, kept informed about the delivery time slot”

Helpful Report

Posted 2 years ago

“Excellent service would highly recommend”

Helpful Report

Posted 2 years ago

“Always 1st class.service”

Helpful Report

Posted 2 years ago

“Another great item, well packaged and on time. Great range to choose from too! Very pleased.”

Helpful Report

Posted 2 years ago

Wonderland Models is rated 4.9 based on 6,438 reviews