Wonderland Models Reviews

Name: Wonderland Models
Rating: 4.85

4.9 Rating 6,213 Reviews

97 %

of reviewers recommend Wonderland Models

4.9

Based on 6,213 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

Wonderland Models 5 star review on 21st December 2025

118

Anonymous

Anonymous // 01/01/2019

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“Great prices and speedy delivery , one of my original order items was out of stock but the staff called and suggested an alternative , great service”

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Posted 11 months ago

“Very efficient”

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Posted 11 months ago

“Excellent delivery times; questions are always answered swiftly and correct.”

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Posted 11 months ago

“Excellent customer service, I will buy from Wonderland Models again.”

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Posted 11 months ago

“I've used Wonderland Models for many years now. They stock a great range of products, the staff are very knowledgeable and helpful even with very niche modelling questions.”

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Posted 11 months ago

“Fantastic speedy service. Easy to use website.”

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Posted 11 months ago

“Bought a Stuka model for my husband. It’s one he had when he was a child. Was delighted with it.”

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Posted 11 months ago

“Ordered a wooden model ship for a competitor. Nothing received after three weeks I was told it was on backorder when I phoned. Ordered the same model from Wonderland models online and received it the next day. Fantastic service!”

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Posted 11 months ago

“brilliant so quick and the correct items sent”

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Posted 11 months ago

“Products arrived quickly and as ordered.Hope my Grandson enjoys them thanks”

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Posted 11 months ago

“Ordered 5 new horse at the end of Dec. They where not coming in until jan as they where new for 2025. Got a email 2nd week in jan to say they have arrived. My grandson love all the horses ,so well worth the wait. Lovely staff & very friendly.”

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Posted 11 months ago

“Parcel came in stout box well packed with plenty of bubble wrap. Prompt despatch which DPD delivered within 3 days”

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Posted 11 months ago

“This is a first rate company everything I've ordered delivered in well wrapped packaging to keep it safe delivery is amazing all mine has been next day even on standard delivery got everything you could need I ordered Tuesday arrived weds I will be ordering next week for more paints other bits will not use any other shop and very good prices so for me 10 out 10 need modelling equipment look no were else looking forward to ordering from you next week ty”

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Posted 11 months ago

“A good service and fast”

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Posted 11 months ago

“Can't review as my package still hasn't arrived”

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Posted 11 months ago

Mr Perkins - sorry for the delay here - we have your e-mail message and will reply to that

Posted 11 months ago

“Excellent service. Extremely well packed. Delivered quickly. Website easy to use..”

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Posted 11 months ago

“Excellent personal service. Rapid delivery. Quality products.”

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Posted 11 months ago

“Ordered some paints (small jars and spray cans), and changed another item as no longer in stock. Excellent communication throughout and will happily place future orders with Wonderland Models.”

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Posted 11 months ago

“1st time order and orderd a shed load of paints. All came as ordered and in quick time. My only criticism and it's a big one as I think it will drive customers away is the site search engine. When additional search criteria is added, rather than narrowing down the targets, the list increases. To me it is therefore pretty much unusable”

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Posted 11 months ago

Mr Hind - sorry to hear of the issue. I will pass your comments on to the website people to see what can be done to improve the search engine

Posted 11 months ago

“Always excellent service by return of post as we used to say.”

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Posted 11 months ago

Wonderland Models is rated 4.9 based on 6,213 reviews