Wiper Blades Ltd Reviews

Name: Wiper Blades Ltd
Address: Unit 5-6 Saxon Shore Business Park, Castle Road, Eurolink Industrial, Sittingbourne, Kent
Rating: 4.88

4.9 Rating 12,314 Reviews

98 %

of reviewers recommend Wiper Blades Ltd

4.9

Based on 12,314 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

About Wiper Blades Ltd:

WiperBlades.co.uk are the UK's largest online specialist suppliers of quality windscreen wiper blades including Bosch, Michelin, Valeo, Trico, Lucas and our own brand Aerowiper. Over 400 different wiper blade products in stock, despatched the same day if ordered before 4.30pm Monday to Friday.

Visit Website

Phone:

0333 055 1175

Email:

info@wiperblades.co.uk

Location:

Unit 5-6 Saxon Shore Business Park,
Castle Road, Eurolink Industrial,
Sittingbourne
Kent
ME10 3EU

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Wiper Blades Ltd 5 star review on 14th October 2022

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very bad service”

Helpful Report

Posted 10 hours ago

“They are completely the wrong wiper blades for ford focus 2008 They are still sitting in box waiting till I can find some one that wants them . My car is in garage now for service and they will fit the correct ones”

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Posted 10 hours ago

“they broke within a month of use supposedly they were fit to my car and would work however came out of the fitting constantly so then had to buy new ones waste of money”

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Posted 13 hours ago

“Very poor service - this is twice they have sent me the wrong wiper blade and I have had to incur the postage cost to return - appalling”

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Posted 2 days ago

“Wish I head read the reviews first. I won’t be buying from here again. Wrong size sent then a load of hot air from customer services with excuses. Waste of money.”

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Posted 1 week ago

Hello, We’re sorry to hear you were unhappy with your experience. The wiper blades supplied were the correct OEM-specified sizes for the Honda Jazz GD (20” driver / 15” passenger), which is the fitment we advertise and supply. These sizes are clearly shown in the main product description and again under each blade within the “Show size & code” section on our website. While some retailers may list alternative blade lengths, these fall outside of the manufacturer’s OEM specification. We only supply and recommend OEM-correct fitments. Customers wishing to run non-standard sizes would need to purchase individual blades rather than the pre-selected twin pack. We appreciate your feedback and are sorry we couldn’t reach a better outcome on this occasion. Many thanks, Lewis

Posted 1 week ago

“Very poor and unprofessional service. Complete lack of communication from start to finish. No delivery updates, no tracking information, and no support when things went wrong. My time was completely wasted, and I was repeatedly given incorrect or conflicting information. Customers should be respected and kept informed — this company failed to do both. I will never use them again and would not recommend them to anyone.”

Helpful Report

Posted 2 weeks ago

Hello, Thank you for your review. I am very sorry to hear this. I can see that the deliveries were unfortunately unsuccessful along with rescheduling them. We have since issued a full refund for this order and do sincerely apologise for the inconvenience caused by the courier in this instance. If we can be of any further assistance, please don't hesitate to get in contact with us. Many thanks, Lewis

Posted 2 weeks ago

“The blades were ordered in plenty of time for them to be fitted for my car's MOT. They did not arrive on time, despite Wiper Blades Ltd saying they had been despatched, and consequently I had to buy localy.”

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Posted 2 weeks ago

Hello Les, I am very sorry to hear this. Please can you contact me on info@wiperblades.co.uk with your order number and I'll be more than happy to look into this for you. Many thanks, Lewis

Posted 2 weeks ago

“I requested a full set of blades for a honda civic they sent the wrong rear blade”

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Posted 3 weeks ago

Hello Peter, I am very sorry to hear this. Please can you contact us on info@wiperblades.co.uk with your order number & vehicle reg and we'll be happy to resolve this for you. Many thanks, Lewis

Posted 2 weeks ago

“Mo good customer service needed a refund refused”

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Posted 1 month ago

“I entered my ford kuga reg in and was sent the wrong length blades anyway. Have had to put them on as I need them straight away for a long journey. Check the length of blades you are buying to make sure they are correct for your car rather than rely on the system on the web site.”

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Posted 2 months ago

“Didint fit”

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Posted 10 months ago

“Totally lacking in customer experience. I placed 5 wiper blades in my shopping trolley and proceeded to pay only to be told that 'wiper blades. co. uk does not ship to Northern Ireland! Total discrimination to a region of the UK - Avoid at all cost”

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Posted 11 months ago

“Still not responded to my issue about receiving the wrong wipers for my car as per putting my reg plate in”

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Posted 1 year ago

“Only the rear wiper fitted. The front were the wrong fittings. I used car reg to make sure no mistakes. Will use my local garage in future.”

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Posted 1 year ago

Hi there, Thank you for your review and we're sorry to hear that you have not been able to fit your wipers. Our Vehicle reg finder can bring up an earlier or later model if the year is close to a cross over of a vehicle model upgrade. Did you know that if our reg finder is incorrect we will offer a free returns and then one of our Technical Advisors will correctly find the correct blades you require. If you could contact info@wiperblades.co.uk we will sort this for you immediately. Kind Regards, Jim Sprosen General Manager

Posted 1 year ago

“Although I entered the registration, make & model of my car , the wiper blade sent does not fit . This is very disappointing as I used this company specifically to ensure the correct wiper blade .”

Helpful Report

Posted 1 year ago

Hi Sheila, Thank you for your review and we're sorry to hear that you have not been able to fit your wipers. Our Vehicle reg finder can bring up an earlier or later model if the year is close to a cross over of a vehicle model upgrade. Did you know that if our reg finder is incorrect we will offer a free returns and then one of our Technical Advisors will correctly find the correct blades you require. If you could contact info@wiperblades.co.uk we will sort this for you immediately. Kind Regards, Jim Sprosen General Manager

Posted 1 year ago

“Ordered two rear wiper blades. After waiting for approx two weeks nothing arrived and the Royal Mail tracking app still said it hadn’t been dispatched. Eventually I asked for a refund which they actioned. Very poor service. I’ll use Halfords in the future.”

Helpful Report

Posted 1 year ago

Hi Steven, I’m really sorry to hear about the delay with your order and the confusion surrounding its dispatch. That’s certainly not the experience we want for our customers, and I understand how frustrating it must have been to wait and ultimately seek a refund. We truly appreciate your feedback as it helps us improve our service. If you have any further concerns or suggestions, please feel free to reach out to us at info@wiperblades.co.uk. Thank you for taking the time to share your experience. Best, WB Team Emily

Posted 1 year ago

“Poor communication, tried to cancel a duplicate order but unable to until after payment made and told a return order would be organafter I paid and the order was delivered, unacceptable, the order should be cancelled when the error was reported, not after delivery with a return sticker provided”

Helpful Report

Posted 1 year ago

Hi David, I’m really sorry to hear about your experience with our communication regarding the order cancellation. I completely understand how frustrating it can be when things don’t go as expected. Please reach out to us at info@wiperblades.co.uk, and we’d be happy to discuss this further and find a suitable resolution. Your feedback is invaluable as we strive to improve our processes. Thank you for sharing your concerns. Best, WB Team Emily

Posted 1 year ago

“Lasted a week snapped off leaving piece lodged in wiper mount .took halfords a hour to replace . Full refund ,given thankyou.”

Helpful Report

Posted 1 year ago

Hi Keith, I’m really sorry to hear that your wiper blades snapped off and caused you inconvenience. That’s not the experience we want our customers to have. If you could reach out to us at info@wiperblades.co.uk, we’d like to address your concerns and help find a solution. Your feedback is important to us! Best regards, WB Team Emily

Posted 1 year ago

“Incorrect blades sent, now £6-15p (return postage) out of pocket through using your company.Not a happy reflection on your proceedures. Speak to Kerry (customer services).”

Helpful Report

Posted 1 year ago

Hi Derek, I'm truly sorry to hear that you received the incorrect blades and have had to incur return postage costs. This isn’t the experience we want for our customers, and we appreciate you bringing it to our attention. Please reach out to us at info@wiperblades.co.uk so we can assist you further and rectify this situation. We want to ensure a better experience moving forward. Thank you for your understanding. Best, WB Team Emily

Posted 1 year ago

“Wipers were not good, the wipers just didn’t work and there had been a section of the wipers that just don’t eipe”

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Posted 1 year ago

Hi Leanne, I'm sorry to hear that the wipers did not meet your expectations and that you experienced issues with their performance. Please reach out to us at info@wiperblades.co.uk so we can address your concerns and work towards a solution. We value your feedback. Kind Regards, WB Team Emily

Posted 1 year ago

Wiper Blades Ltd is rated 4.9 based on 12,314 reviews