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Wiper Blades Ltd Reviews

4.9 Rating 11,198 Reviews
99 %
of reviewers recommend Wiper Blades Ltd
Company Reviews Product Reviews
55
 Metrics Info
4.9
Based on 11,198 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
98%
Accurate And Undamaged Orders
99%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Returns & Refunds
Refunds Process
Very Easy
Returns Process
Easy
Read Wiper Blades Ltd Reviews

About Wiper Blades Ltd:

WiperBlades.co.uk are the UK's largest online specialist suppliers of quality windscreen wiper blades including Bosch, Michelin, Valeo, Trico, Lucas and our own brand Aerowiper. Over 400 different wiper blade products in stock, despatched the same day if ordered before 4.30pm Monday to Friday.

Visit Website

Phone:

01299 251130

Email:

sales@wiperblades.co.uk

Location:

Units 5-8 Saxon Shore Business Park,
Castle Road, Eurolink Industrial,
Sittingbourne
Kent
ME10 3EU

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Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful
John C
Verified Buyer
“done a google seatch for ford transit custom wipers clicked on the second tag for wiperblades.co,uk as i was looking at other sellers. So ended up ordering only problem ford transit were delivered not custom which are a different size. Had to pay £5 to return them to get a refund, to make matters worse whilst parked outside post office one tyre was just touching yellow lines so got a ticket. These ended up being the most expensive wipers i never owned”
Helpful Report
Posted 2 weeks ago
Hi John, Sorry to hear that you had a problem with your order. I know from experience that the Ford Transit to Custom can get easily mixed up when placing an order. Was a reg search used? I'm sorry that we weren't able to find a solution for you and a return & refund was made. To restore your faith in our company I 'd like to offer you a 10% discount if you ever wish to purchase again from us. Please contact info@wiperblades.co.uk Kind Regards, James Sprosen General Manager
Posted 1 week ago
Young
Verified Reviewer
“Ordered a wiper blade for a vintage Jaguar and was sent the wrong size I asked for a returns label and was told i had fitted it incorrectly. I am a motor trader. !”
Helpful Report
Posted 1 month ago
Hi John, Thank you for your review. We're really sorry you feel this way. Having reviewed the email thread, I cannot see we suggested that they were fitted incorrectly. We offered you written instructions and a video link, as you know every manufacturers fitting can vary slightly. Unfortunately you left us very little chance to help you with your reply, a refund has since been issued. Please feel free to get in touch with me personally at oliver@wiperblades.co.uk if you would like to discuss this further. Kind regards Ollie Wiperblades.co.uk
Posted 1 month ago
OA
Verified Reviewer
“Tried to contact multiple times for a refund. No response and wipers don’t fit”
Helpful Report
Posted 1 month ago
Hi Omer, Thank you for your review. Really sorry about this, we've checked and we can't find any correspondance in any of our inboxes from you but please feel free to contact me personally at oliver@wiperblades.co.uk and I'll put this right for you. Kind regards Ollie Wiperblades.co.uk
Posted 1 month ago
William M
Verified Buyer
“Blades only lasted about a week, started streaking, checked that they were fitted correctly. They are.not impressed at all. Will have to buy more. Do not recommend.”
Helpful Report
Posted 1 month ago
Hi William, Thank you for your review. Really sorry to hear this, not what we expect at all. Please feel free to contact us at info@wiperblades.co.uk and we will look in to this and put it right for you. Kind regards Ollie WiperBlades.co.uk
Posted 1 month ago
Anonymous
Verified Reviewer
“Placed my order for 6 blades for 2 cars. The order was wrong, sent a 24 inch blade instead of a 14 inch. Customer service is shocking so I had to start a dispute with paypal. They agreed to send a replacement, which was all I wanted, so paypay closed the dispute. They have still not replaced they blade or replied any further. I will have to contact my credit card company to clay back the payment.”
Helpful Report
Posted 2 months ago
Terence E
Verified Buyer
“Unfortunately just came to fit the wiper blades, fitted small one no problem but when I came fit the larger one slid it into position and the clip button was broken, so could you please replace asap, delivery was very quick no problem with that. Please advise when new onewill beseny Thank you Terry Evans”
Helpful Report
Posted 2 months ago
Hi Terry, Thank you for your review. Really sorry about this, clearly a faulty blade - this is a quick and easy fix. Please contact info@wiperblades.co.uk and we will get this sorted for you. Kind regards Ollie WiperBlades.co.uk
Posted 2 months ago
James C
Verified Buyer
“I’m afraid I had a poor experience. I ordered a set of wipers in the January Sale and paid via PayPal. Two days later I was emailed to say wipers were out of stock and I was given a refund, in two instalments. I’m assuming the wipers are back in stock but at the original price but have not bothered to look.”
Helpful Report
Posted 2 months ago
Rob C
Verified Buyer
“Company provided good service but the wiper blades themselves are awful don't get them. Massive plastic blocks on them really obscure view.”
Helpful Report
Posted 2 months ago
Hi Rob, Thank you for your review. Could you please contact us at info@wiperblades.co.uk. We feel that you need to be happy with your product so we would like to make that happen for you with replacments. Or explain why the blade is designed that way. Kind Regards, James Sprosen General Manager
Posted 2 months ago
Stephen P
Verified Buyer
“The Michelin front windscreen wipers are very poor quality and are generally rubbish! Do not buy them for the Nissan Juke!”
Helpful Report
Posted 2 months ago
Hi Stephen, Thank you for your review. We expect Michelin blades to perform to the high standards their brand is renowned for. Could you please contact us at info@wiperblades.co.uk so we can send you out another set. Kind Regards, James Sprosen General Manager
Posted 2 months ago
Anonymous
Verified Buyer
“I ordered them on the 31/01 still not received them. Its /02 requested or a refund”
Helpful Report
Posted 2 months ago
Katrina Z
Verified Buyer
“Im wanting to return my wiper blades as they dont fit my citeron.I needed 61 plate to fit.My reg is wg61 gnx.citeron c3 .How can i exchange please.Thanks mrs zamimba.”
Helpful Report
Posted 2 months ago
Hi Katrina, Thank you for your review. Really sorry to hear this, we can certainly help you. Please contact info@wiperblades.co.uk or call us on 01299 251130 and we will put this right for you. Looking at your registration number I can see your vehicle is right where the model changes, it's an easy fix. Kind regards Ollie WiperBlades.co.uk
Posted 2 months ago
Mr B
Verified Reviewer
“Wiper blades not received (either not delivered or parcel stolen) and this company refuse to refund or replace, despite it being their responsibility to do so. Very bad business indeed.”
Helpful Report
Posted 3 months ago
Hi Mr Bicker, Thank you for your review. I have it on good authority from our CS team that you have accepted a resend from us. This was confirmed via yourself and a member of our CS team. If this is not the case then please call me on 01299 251130 so we can discuss further. Kind Regards, Jim Sprosen General Manager
Posted 3 months ago
Kelly S
Verified Buyer
“Awful, after putting my registration number in I was sent the wrong wiper blades, and to return these would have cost me £12. No free postage offered.”
Helpful Report
Posted 3 months ago
Hi Kelly, Thank you for your review. Firstly, Can I apologise that you have recieved wiper blades that do not fit your vehicle. We can certainly sort that for you. I'm also glad that you have not paid the £12 return postage as we can of course offer a Free Post returns label. Can you conatct us at info@wiperblades.co.uk so we can rectify your order as this will no doubt be an easy fix once we check the reg against vehicle year. Many thanks, Jim Sprosen General Manager
Posted 3 months ago
Mark F
Verified Buyer
“The wrong blades were sent to me! I had to go to a well-known high street store to buy the correct ones that I could compare. I entered my registration number and followed the process, so I'm not sure what went wrong. Threw them in the bin. What a waste of time and money! I should have gone to the high street store in the first place. Lesson learnt internet shopping isn't always easier.”
Helpful Report
Posted 3 months ago
Hi Mark, Thank you for your feedback - really sorry to hear the blades did not fit. We have a fantastic Customer Service team who can solve problems like this, unfortunately throwing the wiper blades in the bin makes it difficult to help you. We're more than happy to look in to this however, please feel free to contact me at oliver@wiperblades.co.uk Kind regards Ollie WiperBlades.co.uk
Posted 3 months ago
Mr Paul C
Verified Buyer
“Bosch A532s do not fit a 2023 Vauxhall Grandland the clips are too fat”
Helpful Report
Posted 4 months ago
Hi Paul, Thank you for your reveiw. Really sorry these wiper blades don't fit, it's a strange one as Bosch do recommend the A532S as being compatible but it looks like there is a built in washer jet on the wiper arm which could be why the Bosch blades don't fit. Please feel free to contact me personally at oliver@wiperblades.co.uk and I will put this right for you. Kind regards Ollie WiperBlades.co.uk
Posted 4 months ago
Graeme P
Verified Buyer
“The blades sent never fitted and broke a pin whilst trying to fit.....bought some from else where and fitted within seconds”
Helpful Report
Posted 4 months ago
Hi Graeme, Thank you for your review. I'm sorry to hear that you have experienced problems with your order. We have a customer service department that would like to be able to help further. If you are in need of a refund please contact info@wiperblades.co.uk. Kind Regards, James Sprosen General Manager
Posted 4 months ago
Anonymous
Verified Reviewer
“Their system recommended wrong blades - cost almost as much as the wipers to return.”
Helpful Report
Posted 5 months ago
Hi George, We're sorry that you were unable to fit your wiper blades. From our email exchanges we tried to workout your wiper arm fitting requirements after we worked out it wasn't a hook fitting from your reg search. If there is anything we can still resolve then please contact us at info@wiperblades.co.uk
Posted 5 months ago
Mr Paul V
Verified Buyer
“the wiper blades have not arrived”
Helpful Report
Posted 5 months ago
Hi Paul, Thank you for your review. I've had a look at your order and it was despatched on Wednesday 1st November. Free Economy delivery is 3-5 working days so we are still within the time frame. The tracking information states your order has arrived at your local Mail Centre will soon be handed over to your local Delivery Office so you should receive your order any day now. If nothing by Wednesday 8th November please email me at oliver@wiperblades.co.uk Kind regards Ollie WiperBlades.co.uk
Posted 5 months ago
Anonymous
Unverified Reviewer
“Very difficult to fit better to pay 60 pound to seat and get the proper wipers”
Helpful Report
Posted 5 months ago
Hi there, We're sorry that you have experienced problems fitting your wiper blades. Could you please contact customer services info@wiperblades.co.uk with your order number so that we can send a video link on how to fit the wiper blades onto your vehicle. We're here to help make sure your wipers are fitted properly to your vehicle. Many thanks,
Posted 5 months ago
Gareth R
Verified Buyer
“You sent the wrong wiper blades and I had to pay the return postage to get the blades credited to my account. This was also difficult as I had to contact you to find out when was I going to receive credit for the wipers I returned, I was given an apology and the process was instigated , overall I was not best pleased with your company.”
Helpful Report
Posted 6 months ago
Hi Gareth, I've just read your review and I can only apologise that your experience with us has not met our expected standards. I shall call you personally to apologise and to discuss that you have been credited properly for postage costs and return of items. I'd also like to offer you a personal discount should you choose to use us in future. Many thanks, James Sprosen General Manager
Posted 6 months ago
Wiper Blades Ltd is rated 4.9 based on 11,198 reviews
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