Wiper Blades Ltd Reviews

Name: Wiper Blades Ltd
Address: Units 5-8 Saxon Shore Business Park, Castle Road, Eurolink Industrial, Sittingbourne, Kent
Rating: 4.89

4.9 Rating 11,198 Reviews

99 %

of reviewers recommend Wiper Blades Ltd

4.9

Based on 11,198 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

About Wiper Blades Ltd:

WiperBlades.co.uk are the UK's largest online specialist suppliers of quality windscreen wiper blades including Bosch, Michelin, Valeo, Trico, Lucas and our own brand Aerowiper. Over 400 different wiper blade products in stock, despatched the same day if ordered before 4.30pm Monday to Friday.

Visit Website

Phone:

01299 251130

Email:

sales@wiperblades.co.uk

Location:

Units 5-8 Saxon Shore Business Park,
Castle Road, Eurolink Industrial,
Sittingbourne
Kent
ME10 3EU

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Wiper Blades Ltd 5 star review on 14th October 2022

Anonymous

Anonymous // 01/01/2019

Filter: Rated 2 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Got new wiper blades for my mercedes a class didn't fit the car ordered somewhere else fit straight onto car wouldn't buy again from here”

Helpful Report

Posted 1 month ago

Hi Bryan, Thank you for your review. Really sorry to hear this, not what we expect at all. I've checked and we have not received any correspondance from you regarding this. Please feel free to email me at oliver.farmer@vertumotors.com and I will look in to this for you. Kind regards Ollie Wiperblades.co.uk

Posted 1 month ago

“Not massively thrilled with this company as ordered wiper blades and paid for next day delivery. Now 5 days on they have still not arrived (neither has the son called delivery refund) if this was a DPD issue I wouldn't complain but DPD only received my order today . I went to these guys because they have a good star rating and I am hoping for others it's a one off but I won't be shopping here again.i have been given a delivery refund (yet to be given) but I paid for next day as the blades were needed due to having to take a long distance motorway trip and one of the rubbers on my wiper coming away.”

Helpful Report

Posted 3 months ago

“Disappointing customer service. Ordered my wipers and paid extra for a quick delivery. Order didn’t turn up on the day expected. Contacted customer service asking for an ETA, still haven’t had a reply and it’s been over 3 weeks. I purchased their own brand wipers. Don’t bother. They are worse than the old ones I took off and leaves smears right across the eye line of the screen. Next time I’ll just call into my local car parts shop.”

Helpful Report

Posted 4 months ago

Hi Steve, Thank you for your review and we're sorry that you have experienced poor customer service from our company. I will search to see how it became your email was overlooked. I offer my sincere apology as this is not how we deal with customers. If you need replacement blades, as you suggest your blades recieved are not performing, please contact me personally james@wiperblades.co.uk so we can sort for you. Kind Regards, James Sprosen Genaral Manager

Posted 4 months ago

“Your selection guide did not work for my vehicle, thus, with no guide to help, I ordered and received wiper blades with fittings which were not compatible. An unavoidable mistake on my part. I spoke with your customer service representative and explained, but was told to post them back at my expense, before they would authorise replacements. Happily, there are any number of places to buy wiper blades. I was sorted out elsewhere and will never buy from you or Powerbulbs again.”

Helpful Report

Posted 7 months ago

Hi Paul, I am really sorry to hear that you had issues with your order and that you feel that way. Sadly unless we can see there has been an error in our data we do not usually cover return postage fee. If you would like to contact us with your vehicles information we can look into this further for you. Kind regards Stephanie

Posted 7 months ago

“My order has not arrived.”

Helpful Report

Posted 8 months ago

Hi Susie, I am sorry to hear that. I can see you were in touch with us via email this morning. We will continue to work with you to resolve this issues. Kind regards Stephanie

Posted 8 months ago

“Poor quality. Fit wasn’t the best, and are now somewhere along the a272 after coming off while driving.”

Helpful Report

Posted 1 year ago

Hi Andrew, Thank you for your review - please feel free to contact me on 01299 251130 or email me at oliver@wiperblades.co.uk - we can look in to this for you. Kind regards Ollie Wiperblades.co.uk

Posted 1 year ago

“I've ordered from here before with no issues however this time I ordered a different set to what I usually have. Meant to be a more efficient wiper to the conventional ones. Took them to be fitted by my garage as part of the car's MOT where they told me they were the wrong type. This is despite me telling them there was an additional adaptor supplied. They said they also tried this but still could not make them fit. Very disappointing as it meant I had to pay for a new set of wipers plus fitment charges and am left with a set of wipers that are of no use to me.”

Helpful Report

Posted 1 year ago

“I received the wiper blades for my car in very quick time, i cannot complain about that, my old wiper blades were in need of change very quickly. the wiper blades i received dont fit my car and i ordered the nicer bosch aerotwin front set of wipers but the rear fitted fine. i was desperate for some new ones so ended up going to halfords for a halfords own brand front set in the end.”

Helpful Report

Posted 1 year ago

Hi Chris, Thank you for your review. Really sorry to hear this, please feel free to get in touch so we can put this right. My email address is oliver@wiperblades.co.uk or you can call me on 01299 251130. Kind regards Ollie Wiperblades.co.uk

Posted 1 year ago

“They didn't fit even after buying the 'direct fit' type”

Helpful Report

Posted 1 year ago

Hi Andrew, Thank you for your review - we're really sorry to hear this. Please feel free to contact me on 01299 251130 or email me at oliver@wiperblades.co.uk and we can put this right. Kind regards Ollie Wiperblades.co.uk

Posted 1 year ago

“wiper fixings for my car were no good”

Helpful Report

Posted 1 year ago

Hi Richard, Thank you for your review - really sorry to hear you are having trouble with your order. Please feel free to call me on 01299 251130 or email me at oliver@wiperblades.co.uk and I will get this sorted for you. Kind regards Ollie Wiperblades.co.uk

Posted 1 year ago

“1 blade was fine the other didn't clear the windscreen as it was not touching the glass properly.”

Helpful Report

Posted 3 years ago

“wiper blades great ice scraper was useless”

Helpful Report

Posted 3 years ago

Hi Howard, Thank you for your review. Very sorry you are having trouble with the Ice scraper - we sell hundreds of these and do not receive any problems - however we have an Ice Scraper Mitt which is slightly different if you would like to try this? Please feel free to get in touch - my email address is oliver@wiperblades.co.uk Kind regards Ollie Wiperblades.co.uk

Posted 3 years ago

“Easy to fit and good delivery. Blades are not OE as stated and of poor quality. Only purchased because stated clearly OE blade. Streaks and noisy. Very disappointed.”

Helpful Report

Posted 3 years ago

Hi there, Thank you for your review. I am sorry to hear this, we'd like to put this right so please feel free to call me on 01299 251130 or email me at oliver@wiperblades.co.uk and we can look in to this for you. Kind regards Ollie Wiperblades.co.uk

Posted 3 years ago

“This is a reply to Ollie from Wiperblades.co.uk. These Bosch Wiper blades A864S are not compatible for Vw Passat MK8 as you mentioned.I do not think that 1 inch shorter wiper blade is classified as very minimal difference from Bosch catalogue. You should clearly state on your website that Bosch wiper blades A864S passenger side is 1 inch shorter before purchase.Do not mislead customers!!!.”

Helpful Report

Posted 4 years ago

Hi Maris, Thank you for getting back to me, we simply go off what Bosch recommend for each vehicle - we will certainly contact Bosch regarding this. Would you like to return the A864S to us? Best regards Ollie Wiperblades.co.uk

Posted 4 years ago

“Wiper blades are dispatched promptly, and service really good especially customer services. However, the wiper blades are preset to Left Hand Drive and without being aware struggled to change the drivers blade and after a lot of fiddling contacted WiperBlades.co.uk to be advised one needed to change the clip the other way round. It would of been alot easier and saved a lot of bother if the blades were shipped set to RHD, but will know this for future. Something to remember when you order your blades!!!”

Helpful Report

Posted 4 years ago

Hi Matt, Thank you for your review. You make a very good point - this particular part number is how they arrive from our supplier. Coincidently it is the only product code that requires the adaptor to be turned around. We will pass this on to our supplier. Best regards Ollie Wiperblades.co.uk

Posted 4 years ago

“When i received said wiper blade two of the adapters were missing, & yes mine was one of the. Although after emailing wiperblades ltd i was sent two adapters both were correct,(i only needed one} i think the package should have been checked properly before sending.”

Helpful Report

Posted 4 years ago

Hi Michael, Thank you for your review. Please accept our apologies for this, we receive a large amount of these blades in at once so for us to check every single blade is quite simply just not practical. It is very rare that the adaptors are not in the box however we will keep an eye on this. Kind regards Ollie Wiperblades.co.uk

Posted 4 years ago

“Be warned if you buy new Valeo blades, they are now branded in large writing on the ends of the wipers which I've never seen before in all the years I've been buying replacements so they are going back. I do not want their large branding on my car thanks, will buy Bosch instead.”

Helpful Report

Posted 4 years ago

Hi Tim, Thank you for making us aware of this, this is new from Valeo so we will look into this further - it also looks like Bosch are doing something similar with some of their product ranges too, albeit not a white logo, more of an embossed stamp. This is on some of the rear blades, as soon as we receive the Valeo blades back we will exchange them for Bosch as promised. Kind regards Ollie WiperBlades.Co.Uk

Posted 4 years ago

“I ordered several Wiperblades.co.uk branded Retrofit AeroWipers for my Hyundai Santa Fe and my wifes i10. They do fit and function, However this is a warning to other customers. Foremost they look hideous on kind of premium vehicle. The fitment has no cowling and they look cheap and nasty. Secondly the retrofit attachments are just that, cheap and nasty. Two fell off in the box before fitting which was rough. Rear wiper for the i10 was a Bosh brand. This fitted and looked OEM. I'll look elsewhere for a rear wiper for my Santa Fe.”

Helpful Report

Posted 5 years ago

Hi there, Thank you for your review. Firstly, I am very sorry to hear this - we sell a large number of our own branded Retrofit wiper blades and very rarely encounter an issues. The lack of cowling/cover has been brought to our attention by customers in the past - we fully understand from an aesthetic point of view how the lack of cowling may effect the look of the blade. Not all blades come with this, the only brand that we sell that comes with the cover in the Retrofit style blade is the Bosch Aerotwin. The adaptors are designed for the hook fitting and should slot into place and be secure, I can only assume that the adaptors were not clicked into place when the blades we packed at the factory. Please feel free to contact us if you would like to discuss this further, we would like to offer you a different brand. Kind regards Ollie Wiperblades.co.uk

Posted 5 years ago

“I ordered a back windscreen wiper for my Hyundai i10. You sent me a front windscreen wiper. I emailed you a few weeks ago, which you obviously haven't received. I should like a refund for not only the wiper, but the postage I have paid too. Your thoughts Elizabeth Clugston”

Helpful Report

Posted 5 years ago

Hi Mrs. Clugston, Thank you for your email. I am sorry to hear this, could you confirm which email address you sent it too and I will check for you. I have checked your order and I can see that you have ordered a passenger side blade, we do list the rear blade for your vehicle. This is the link - https://www.wiperblades.co.uk/hyundai-i10-years-2008-to-2013-wiper-blades/rear-screen Would you like us to send you the rear blade instead of a refund? Kind regards Ollie Wiperblades.co.uk

Posted 5 years ago

“Wiper blades where easy to fit but thats all. When in use the wiper leave lines of liquid and when blades are cold they shudder across the glass I'll be lucky if they last into spring. Ive always used Bosch before.”

Helpful Report

Posted 5 years ago

Hi Mr. Lock, Thank you for your review. I am sorry to hear this, certainly not what we expect to hear - you may have received a faulty pair so please feel free to contact me at james@wiperblades.co.uk or call us on 01299 251130 and we can send you a replacement set if you wish. Kind regards James Wiperblades.co.uk

Posted 5 years ago

Wiper Blades Ltd is rated 4.9 based on 11,198 reviews