Wiper Blades Ltd Reviews

Name: Wiper Blades Ltd
Address: Units 6 Saxon Shore Business Park, Castle Road, Eurolink Industrial, Sittingbourne, Kent
Rating: 4.88

4.9 Rating 12,071 Reviews

98 %

of reviewers recommend Wiper Blades Ltd

4.9

Based on 12,071 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

About Wiper Blades Ltd:

WiperBlades.co.uk are the UK's largest online specialist suppliers of quality windscreen wiper blades including Bosch, Michelin, Valeo, Trico, Lucas and our own brand Aerowiper. Over 400 different wiper blade products in stock, despatched the same day if ordered before 4.30pm Monday to Friday.

Visit Website

Phone:

01299 251130

Email:

sales@wiperblades.co.uk

Location:

Units 6 Saxon Shore Business Park,
Castle Road, Eurolink Industrial,
Sittingbourne
Kent
ME10 3EU

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Wiper Blades Ltd 5 star review on 14th October 2022

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great nice and easy to find and order”

Helpful Report

Posted 2 years ago

Hi, Thank you very much for taking the time to leave this great feedback. I am glad everything went smoothly for you and you were happy with our service! Kind Regards Wiper-blades Team

Posted 2 years ago

“Delivery was a shambles, paid for next day delivery, took 3 working days, was given tracking details for royal mail that was incorrect, decovered it was Dpd delivering, not impressed won't use again.”

Helpful Report

Posted 2 years ago

Hi, Thank you for taking your time to leave this feedback. I am sorry to hear that your experience has left you feeling in this way. I can see we were delayed with the dispatch of your order and as a gesture of good will we have refunded the postage charge for you. We are sorry for any inconvenience this has caused you. Kind Regards Alwyn Wiper Blades Team

Posted 2 years ago

“Unbelievably poor customer service. I waited 8 days for delivery and nothing. I emailed WIPERBLADES asking for an explanation……NO RESPONSE. Called them on the eighth day and was told the item was on back order and they had not informed me because a colleague was sick. Companies live or die on customer service and as much as l try to buy from UK companies it is clear why Amazon etc thrive. WHAT A SHOCKINGLY POOR COMPANY.”

Helpful Report

Posted 2 years ago

Hi, Thank you for taking your time to leave this review. I am sorry to hear that your experience has left you feeling this way. Customer feedback is extremely important to us and your comments will be forwarded on to our Management Team for review. Kind regards Stephanie

Posted 2 years ago

“Ordered a replacement Bosch rear wiper for my Qashqai arrived quickly & easy to fit & good value.”

Helpful Report

Posted 2 years ago

Hi, Thank you very much for taking the time to leave this great feedback. I am glad everything went well and you are happy with your product! Kind Regards Wiperblades Team

Posted 2 years ago

“Terrible do not order from this company, taken my money when product was not even in stock, payed for 48hr tracked delivery 1 week later nothing, only to be told it wasn't in stock, then told it was and had been packed but not despatched even though I had received an email a week prior telling me it had been despatched! Promised a refund within 5 days, 1 month later still no refund and nobody answers the phone.”

Helpful Report

Posted 2 years ago

Hi Nicki, We are really sorry to hear of the issues you had with your order. I can see we were in touch with you and apologise further for the issues you have had. Kind regards Stephanie

Posted 2 years ago

“Ordered some wipers for my Seat Leon. Order was dispatched the same day, Friday and was delivered on the Monday. Unfortunately Royal Mail put the wipers in my bin on bin day before they were emptied so they were lost. I emailed the team asking if it was possible to have another order sent out even though this wasn't remotely their fault. Within 10 mins Kerry had responded and had arrange for a new set of wipers to be sent out. Cracking customer service!”

Helpful Report

Posted 2 years ago

Hi, Thank you very much for taking the time to leave this great feedback. I am sorry to hear that there was an issue with your order but you were happy with our service and the issue was resolved quickly! Kind Regards Wiperblades Team

Posted 2 years ago

“Send me wrong item. Already bought the new pair from Halford.”

Helpful Report

Posted 2 years ago

Hi Ainis, I am really sorry to hear there was a problem with your order. If you still need help with this, please do get in touch and we will be happy to help. Kind regards Stephanie

Posted 2 years ago

“Kerry helped me figure out that the rear wiper I got was the wrong one due to issues with where my car was made. I was sent a replacement very quickly. Very friendly, patient, knowledgable and understanding customer service! Thank you for making my first wiper fitting easy!”

Helpful Report

Posted 2 years ago

“Really easy to find right wipers which was so so helpful. Quick delivery and the video fitting guide was excellent. Happy customer, can recommend and would definitely use again.”

Helpful Report

Posted 2 years ago

“Excellent service, choice, price and delivery. Will use again and will recommend to others.”

Helpful Report

Posted 2 years ago

“Perfect fit, great quality and performance. Super quick free delivery”

Helpful Report

Posted 2 years ago

“Re Entered by car reg.......problem (See below). After a letter, I got a call from the MD apologizing for the service. He and the general manger then went that extra mile to sort the problem and make amends. It is a pity it had to go that far but it all got sorted and then some.”

Helpful Report

Posted 2 years ago

“I have bought from this company before and always been very happy with the service and the wiper blades. Ordered some recently online and the following day got a phone call from a nice lady to tell me that due to two bank holidays they were a bit behind dispatching orders, the blades arrived the following day. I much appreciated the call to keep me informed which is a courtesy not often received these days. Great company and good people to deal with. Many Thanks”

Helpful Report

Posted 2 years ago

“Entered my car reg, confirmed the site had found the the correct make, model, year car and ordered blades that it then showed. On attempting to fit I found they were the wrong fitting. Emailed the company saying the blades their site comes up with are wrong (ie not fit for purpose) and requested they arrange postage for their return and a refund. I then responded to a response with details of the car (reg no, make model, year etc) so they could check themselves. They called me saying I could return the blades but I would have to pay for postage. They say they got their data on which blades fit which car from Bosch and intimated they could not possibly be wrong and that I write to Bosch - I have no contract with Bosch, they need to sort this out with Bosch. Dispute ongoing - starting point is the sale of good act. Disappointed to say the least....”

Helpful Report

Posted 2 years ago

“Disapointed they didnt fit properly Tried to return item but we're adamant they were correct ones .so wouldnt do a refund . Bought some genuine ones and Fitted perfect .wouldn't use wiperblades or recommend again Cashmore.mr@gmail.com”

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Posted 2 years ago

“Great price , fast delivery, perfect fit , very happy.”

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Posted 2 years ago

“I received the wrong order”

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Posted 2 years ago

“Previous review. They refunded me the next day delivery cost which I feel was fair. Although did receive on time and having to buy from elsewhere at least I have a spare set now”

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Posted 2 years ago

“First time ordering from this company only took 2 days for delivery to the highlands of Scotland the wiper blades were perfect and so was the packaging they arrived in will definitely use this company again no hassle’s no fuss people to deal with thanks again”

Helpful Report

Posted 2 years ago

“Ordered in plenty of time for next day delivery. Paid the extra £6.99 for DPD next day. The day I thought they would be delivered got an email at 14.11 to say order dispatched. As we were travelling the next day firstly needed to go and get some from a car spare shop 18 miles away and will now end up with a pair I will never use. Firstly emailed them at 14.11 and then phoned shortly after 18.00 still now reply. Shocking service.”

Helpful Report

Posted 2 years ago

Wiper Blades Ltd is rated 4.9 based on 12,071 reviews