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WinterfieldSafes.co.uk Reviews

4.3 Rating 514 Reviews

83 %

of reviewers recommend WinterfieldSafes.co.uk

Company Reviews

4.3

Based on 514 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 72%
Accurate And Undamaged Orders	Greater than 86%
Customer Service
Communication Channels	Telephone

Visit Website

Phone:

0345 034 6483

Email:

info@winterfieldsafes.co.uk

Location:

Langley Barn, 390 Birmingham Rd, Stratford-upon-Avon
Stratford upon Avon, Warwickshire
CV37 0RE

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I used the WinterfieldsSafes website to search for and order a shotgun cabinet and ammunition safe (order placed and currently awaiting delivery). The website was easy to navigate and the online ordering process straightforward, but I think that the individual product pages could be improved with the addition of a few more photographs (for example, close-up shots of the locking mechanisms and cabinet construction) and a zoom facility. Additionally, although offered as an optional extra at check-out, I couldn't find any information regarding the content of the suggested fixing kit for the cabinets - so have ordered it 'blind'. The despatch and delivery information on the website was clear and helpful but, aside from an initial order acknowledgement, to date (4 days after placing it) I have heard nothing further about the progress of my order.”

Posted 4 years ago

“Website was easy to navigate and provided good information on products. Ordering was easy. It would have been useful to receive an email confirming the order had been received and actioned. phone calls to the service centre were mixed; 1st one was useless but the 2nd was excellent. Delivery was prompt and installation relatively easy. Certainly worth looking at Winterfield as safe specialists over the high street type outlets.”

Posted 4 years ago

Hi, Thank you for taking the time to leave your feedback regarding your recent purchase from us.

Posted 4 years ago

“Delivery was delayed a day, no communication to say the item had been dispatched either.”

Posted 4 years ago

“Delivered in double quick time. No issue from start to finish.”

Posted 5 years ago

Hi Brian, Thank you for taking the time to offer your much appreciated feedback

Posted 5 years ago

“Delivery was excellent and the quality of the product is good as well. Its a shame it was damaged in transit”

Posted 5 years ago

Hi Stuart, Your review is very concerning to us. We would appreciate if you would contact our customer service team at help@sixty.co.uk

Posted 5 years ago

“Excellent product offering, and on phone customer service. Would have liked better delivery options and optional assistance to locate the safe in the house-would have been willing to pay extra.”

Posted 5 years ago

Hello David, Thank you for your review and comments. Both negative and positive comments are greatly appreciated and will be dealt with accordingly.

Posted 5 years ago

“easy to order on line and very quick delivery”

Posted 5 years ago

Hi Peter, I am so pleased to hear you are happy with the service and product you received.

Posted 5 years ago

“Ordering using my phone took 3 attempts because the system seems clunky. But the customer service on the phone by Harriet was superb! Thank you very much.”

Posted 5 years ago

“Issue with delivery dealt with promply”

Posted 5 years ago

“It arrived with days.”

Posted 5 years ago

“Easy order and good price”

Posted 5 years ago

“Good customer service and prompt delivery of goods.”

Posted 5 years ago

“Best price and excellent delivery but I did e-mail a question about a product for which I received mo reply”

Posted 6 years ago

“Your customers services person Sarah Baldwin of Sixty Stores Ltd. was an absolute delight to deal and speak with”

Posted 6 years ago

Thank you Mr Keeley. Sarah

Posted 6 years ago

“Excellent prices, convenient finance was available”

Posted 6 years ago

“ordering easy, delivery exceptionally quick, only reason I gave good was I did not get an email with delivery date pleased someone was at home”

Posted 6 years ago

“Very pleased with safe. But had to wait a while to get it.”

Posted 6 years ago

“I haven't received the gun cabinet yet but so far the process has been easy.”

Posted 6 years ago

“Good place to buy, but took 10 days to deliver. Fantastic TopCashback deal”

Posted 6 years ago

Thank you for your positive review. If there is anything else I can help you with please contact me. Sarah, Customer Services

Posted 6 years ago

“I've had no problems”

Posted 7 years ago

Thank you for your positive review. Anything else we can help you with please contact us. Sarah, Customer Services

Posted 7 years ago

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WinterfieldSafes.co.uk is rated 4.3 based on 514 reviews