WinterfieldSafes.co.uk Reviews

Name: WinterfieldSafes.co.uk
Address: Langley Barn, 390 Birmingham Rd, Stratford-upon-Avon, Stratford upon Avon, Warwickshire
Rating: 4.27

4.3 Rating 514 Reviews

83 %

of reviewers recommend WinterfieldSafes.co.uk

Company Reviews

Metrics

Info

4.3

Based on 514 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 72%
Accurate And Undamaged Orders	Greater than 86%
Customer Service
Communication Channels	Telephone

Visit Website

Phone:

0345 034 6483

Email:

info@winterfieldsafes.co.uk

Location:

Langley Barn, 390 Birmingham Rd, Stratford-upon-Avon
Stratford upon Avon, Warwickshire
CV37 0RE

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service at every stage. I was offered a fourhour window for delivery rather than the usual anytime window, and the item arrived on the dot and was unpacked by two friendly delivery men.”

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Posted 4 years ago

Hi Ian, Thank you for your positive comments.

Posted 4 years ago

“Very Very Poor Customer Service, goods not delivered eventually got a refund.”

Helpful Report

Posted 4 years ago

Thank you for your valued feedback. We are sorry to hear you’ve had issues with your order. We do take all feedback onboard and are implementing changes. Please accept my sincerest apologies for any inconvenience this may have caused you.

Posted 4 years ago

“Great product very quick and professional delivery. Highly recommended”

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Posted 4 years ago

Thank you for your great review

Posted 4 years ago

“Very good experience from start to finish. Makes on line shopping a dream to use. I wish all my online shopping was as straight forward and reliable as this was.”

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Posted 4 years ago

Thank you so much for your valued review!

Posted 4 years ago

“I ordered a gun safe on 10 April and as of today 29 April I still haven't received it. I tried to call but no reply - emailed twice - still no reply. Money taken - no product received”

Helpful Report

Posted 4 years ago

Thank you for your valued feedback. I’m sorry to hear you’ve had issues with your order. We do take all feedback onboard and are implementing changes. Please accept my sincerest apologies for any inconvenience this may have caused you

Posted 4 years ago

“Placed an order for my very first gun safe from winterfield. Found what I needed easily and all the specs were easy to find.”

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Posted 4 years ago

Hi Timothy, Thank you so much for your valued review!

Posted 4 years ago

“Delivered in 3 days fantastic service ! , very courteous staff helping me choose the right product and running me through the security and installation procedure. I can’t rate the purchase and after sales service enough , many thanks to a great company with excellent staff .”

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Posted 4 years ago

Hi, It’s wonderful to hear you are so pleased with the service you received. Thank you for your great review.

Posted 4 years ago

“Pro Outfit, Competative pricing, excellent delivery times, make it your first call!”

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Posted 4 years ago

Hi David, Thank you for taking the time to offer your much appreciated feedback.

Posted 4 years ago

“I received a damaged safe and reported it. All resolved within a few weeks.”

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Posted 4 years ago

Hi Roy, Thank you for your review. Further to our telephone conversation this morning, I look forward to receiving your email.

Posted 4 years ago

“Very good product, looks good and right for purpose”

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Posted 4 years ago

Hi, Thank you for your great review.

Posted 4 years ago

“Great service. Best price and quick delivery. Many thanks”

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Posted 4 years ago

Hi, We are so pleased that you are happy with the service provided and I thank you for leaving your positive feedback.

Posted 4 years ago

“Wrong Name and delivery address. Item was left outside in the rain in plain site. The only reason is wasn’t stolen was because the bloke that lives 10 doors down from me kindly made sure it was brought in doors and called me to let me know he had it. Very stiff lock. Keys don’t work particularly well.”

Helpful Report

Posted 4 years ago

Hi Phillip, Your review is very concerning to us, as your details on your order match the details on this review. We would appreciate if you would contact our Customer Service Department at help@sixty.co.uk.

Posted 4 years ago

“This was my first purchase from Winterfield and it was really easy. The website and filters guided me swiftly to the product I wanted and the ability to pay through my Amazon account was great.”

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Posted 4 years ago

Hi, Thank you for taking the time to leave your feedback regarding your recent purchase from us.

Posted 4 years ago

“I used the WinterfieldsSafes website to search for and order a shotgun cabinet and ammunition safe (order placed and currently awaiting delivery). The website was easy to navigate and the online ordering process straightforward, but I think that the individual product pages could be improved with the addition of a few more photographs (for example, close-up shots of the locking mechanisms and cabinet construction) and a zoom facility. Additionally, although offered as an optional extra at check-out, I couldn't find any information regarding the content of the suggested fixing kit for the cabinets - so have ordered it 'blind'. The despatch and delivery information on the website was clear and helpful but, aside from an initial order acknowledgement, to date (4 days after placing it) I have heard nothing further about the progress of my order.”

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Posted 4 years ago

“Very helpful when I called with an enquiry before purchasing. Very pleased with the safes purchased. Did not receive notice of delivery date which would have been a problem if nobody was able to take delivery.”

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Posted 4 years ago

Hi Timothy, Thank you for leaving your positive feedback

Posted 4 years ago

“Product was not of the quality I expected , looks good on line but very poor quality when received.”

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Posted 4 years ago

Hi Mick, Please do reach out to the team at help@sixty.co.uk and they will endeavour to help and put things right for you.

Posted 4 years ago

“Ordering my item online was very simple and straightforward. I called the helpline to establish when my order would arrive and the staff were helpful and courteous. I would happily use Winterfield Safes again.”

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Posted 4 years ago

Hi Alexander, Thank you for your great review.

Posted 4 years ago

“Great online service will be using again.”

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Posted 5 years ago

Hi Richard, Thank you for taking the time to offer your much appreciated feedback.

Posted 5 years ago

“Paid for a Saturday delivery and it arrived on a Friday muppets”

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Posted 5 years ago

Hi, Thank you for your review. I'm sorry your order arrived on the incorrect day. We have looked into this and can see that a refund for the Saturday delivery is being processed for you.

Posted 5 years ago

“Excellent service, quick delivery”

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Posted 5 years ago

Hi, Thank you so much for your valued review!

Posted 5 years ago

WinterfieldSafes.co.uk is rated 4.3 based on 514 reviews