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Will Bees Bespoke Reviews

4.9 Rating 1,404 Reviews
98 %
of reviewers recommend Will Bees Bespoke
4.9
Based on 1,404 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
97%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Read Will Bees Bespoke Reviews

About Will Bees Bespoke:

Makers of unique British personalised goods

Visit Website

Phone:

01548 842 119

Location:

ISLAND STREET
SALCOMBE
TQ8 8DP

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Will Bees Bespoke 5 star review on 25th March 2025
Sally H
Will Bees Bespoke 5 star review on 25th March 2025
Sally H
Will Bees Bespoke 5 star review on 25th March 2025
Sally H
Will Bees Bespoke 5 star review on 28th January 2025
Claire A
Will Bees Bespoke 5 star review on 28th January 2025
Claire A
Will Bees Bespoke 5 star review on 17th August 2024
Linda B
Will Bees Bespoke 5 star review on 28th July 2024
Rosalind C
40
Anonymous
Anonymous  // 01/01/2019
I was confused by the tipping system at the checkout, which I had not seen before, especially as you were also giving a discount. I hope, and assume, that you are paying your employees a fair wage which tipping, for goods, does not imply.
Helpful Report
Posted 1 week ago
Hi Julia, Thanks for your message and for flagging this for us. The “tip” system was designed for customers to have the option to donate to the Bumblebee Conservation Trust, which is a charity we work closely with. It seems with a recent update of our web platform the tip explanation has disappeared hence the confusion. We are very glad you brought it this to our attention and are working on changing this as we speak. To put your mind at rest, all of our staff are fairly paid. Thanks again for highlighting this and thank you for your order with us. Very best wishes, George WBB team
Posted 6 days ago
The candles are lovely. Despite offering free postage I had to pay an additional fee to release my parcel!
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Posted 3 months ago
Excellent service and I am delighted with my purchases. Many thanks.
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Posted 5 months ago
Great service and product. Thank you
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Posted 1 year ago
Totally love my latest cushion; it's a fabulous addition to my existing WB's cushions. Fabulous fabric and design. However, yet again, the DHL delivery spoiled the experience. Having waited to have the cushion made, I was just so excited to hear that it had been dispatched and, on receipt of the DHL delivery date notification, I informed them of my delivery choice (i.e., to deliver to my next door neighbour, with full address and door number stated). DHL responded to this and confirmed my delivery choice. However, my cushion was delivered to my front door (on full display to anyone passing by) on a stormy day with torrential rain. On my return home, I found a soggy and collapsed cardboard box, filled with soggy tissue paper, enveloping a wet cushion inside. Such a lot of money to pay to have to dry and revive something so lovely before using it.
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Posted 1 year ago
Lovely product but I didn’t receive the extra strap that I had paid for and as it was wrapped didn’t know until friend opened it . Will chase it up now
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Posted 1 year ago
Good Afternoon Kay We are so sorry to read that you didn't recieve the extra strap - we hope this problem has now been resolved for you? We very much hope your friend enjoys her bespoke bag. Best Wishes from Team Bees 🐝
Posted 1 year ago
Always a lovely firm to deal with. The purchase always arrives swiftly.
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Posted 2 years ago
Purchased as a Christmas gift it was very well packaged and delivered on time. On inspection the product is very well made and I think my partner will be very pleased.
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Posted 2 years ago
Hi Simon, thank you for your kind review, we hope your partner loved their Christmas present, love all at Will Bees Bespoke x
Posted 2 years ago
Love the quick delivery to the USA!
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Posted 2 years ago
Having visited you in Salcombe I knew what to expect of my mini purses. Excellent. The optional strap that I had also ordered seems too big, too wide to be in proportion to the mini purse and is obviously the same one used for the larger purses. I have bought one for myself and one for my friend and am disappointed despite the quality of your products.
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Posted 2 years ago
Ordered over the phone, staff very helpful. Product arrived promptly. Very happy with it.
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Posted 2 years ago
Hi Elizabeth thank you for your kind review, we are always happy to help, love all at Will Bees Bespoke x
Posted 2 years ago
Will Bees Bespoke Clutch Bag is lovely.
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Posted 2 years ago
Hi Everyone Thank you my clutch bag is absolutely beautiful. I love the design the colours are just perfect. If I had one thing to say, I think such a beautiful product should come with a protective bag for when you are not using it. X
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Posted 3 years ago
Hi Suzanne, thank you for your kind review, we will pass your suggestion onto Will, love all at WBB x
Posted 3 years ago
My bag is beautiful when I finally got it as you had delivery problems with your courier DHL!!! But unfortunately I did not receive the strap I had ordered as well. After contacting you your lady said she would send it asap!!!! So I look forward to receiving it!!
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Posted 3 years ago
Hi Debbie, thank you for your kind review, your strap is in the post to you and should be with you soon. We are doing our best to resolve our courier issues. Happy Christmas love all at Will Bees Bespoke x
Posted 3 years ago
Lovely on outside, but I would have thought for £70 it would be lined on the inside, looks rough inside.
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Posted 3 years ago
Clear website, easy ordering and super fast delivery. Beautiful item. Bit smaller than I’d expected but beautiful and a perfect gift
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Posted 3 years ago
Efficient service as always x
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Posted 3 years ago
The bag itself is lovely and my partner was very happy with her gift. However, on it's first outing the clasp failed and the strap no longer attached to the bag. Will Bees were quick to react to this issue and repaired the strap and kindly provided a spare.
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Posted 3 years ago
Very friendly, helpful business after a problem with one of the items I ordered Had to return the honey bee coin purse and an alternative was sent almost by return of post.. Very efficient
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Posted 3 years ago
It was a gift-wrapped present, and therefore i haven't opened it, and it is a bit early to be asking for feedback!
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Posted 3 years ago
Hi Justin, thank you for your review, we hope that the recipient of your gift loves it, love all at Will Bees Bespoke x
Posted 3 years ago
Will Bees Bespoke is rated 4.9 based on 1,404 reviews