Will Bees Bespoke Reviews

Name: Will Bees Bespoke
Address: ISLAND STREET, SALCOMBE
Rating: 4.89

4.9 Rating 1,404 Reviews

98 %

of reviewers recommend Will Bees Bespoke

4.9

Based on 1,404 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Will Bees Bespoke:

Makers of unique British personalised goods

Visit Website

Phone:

01548 842 119

Location:

ISLAND STREET
SALCOMBE
TQ8 8DP

Write Your review

Tell us how Will Bees Bespoke made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Will Bees Bespoke 5 star review on 25th March 2025

Sally H

Will Bees Bespoke 5 star review on 28th January 2025

Claire A

Will Bees Bespoke 5 star review on 17th August 2024

Linda B

Will Bees Bespoke 5 star review on 28th July 2024

Rosalind C

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I was confused by the tipping system at the checkout, which I had not seen before, especially as you were also giving a discount. I hope, and assume, that you are paying your employees a fair wage which tipping, for goods, does not imply.”

Helpful Report

Posted 1 week ago

Hi Julia, Thanks for your message and for flagging this for us. The “tip” system was designed for customers to have the option to donate to the Bumblebee Conservation Trust, which is a charity we work closely with. It seems with a recent update of our web platform the tip explanation has disappeared hence the confusion. We are very glad you brought it this to our attention and are working on changing this as we speak. To put your mind at rest, all of our staff are fairly paid. Thanks again for highlighting this and thank you for your order with us. Very best wishes, George WBB team

Posted 6 days ago

“The candles are lovely. Despite offering free postage I had to pay an additional fee to release my parcel!”

Helpful Report

Posted 3 months ago

“Excellent service and I am delighted with my purchases. Many thanks.”

Helpful Report

Posted 5 months ago

“Great service and product. Thank you”

Helpful Report

Posted 1 year ago

“Totally love my latest cushion; it's a fabulous addition to my existing WB's cushions. Fabulous fabric and design. However, yet again, the DHL delivery spoiled the experience. Having waited to have the cushion made, I was just so excited to hear that it had been dispatched and, on receipt of the DHL delivery date notification, I informed them of my delivery choice (i.e., to deliver to my next door neighbour, with full address and door number stated). DHL responded to this and confirmed my delivery choice. However, my cushion was delivered to my front door (on full display to anyone passing by) on a stormy day with torrential rain. On my return home, I found a soggy and collapsed cardboard box, filled with soggy tissue paper, enveloping a wet cushion inside. Such a lot of money to pay to have to dry and revive something so lovely before using it.”

Helpful Report

Posted 1 year ago

“Lovely product but I didn’t receive the extra strap that I had paid for and as it was wrapped didn’t know until friend opened it . Will chase it up now”

Helpful Report

Posted 1 year ago

Good Afternoon Kay We are so sorry to read that you didn't recieve the extra strap - we hope this problem has now been resolved for you? We very much hope your friend enjoys her bespoke bag. Best Wishes from Team Bees 🐝

Posted 1 year ago

“Always a lovely firm to deal with. The purchase always arrives swiftly.”

Helpful Report

Posted 2 years ago

“Purchased as a Christmas gift it was very well packaged and delivered on time. On inspection the product is very well made and I think my partner will be very pleased.”

Helpful Report

Posted 2 years ago

Hi Simon, thank you for your kind review, we hope your partner loved their Christmas present, love all at Will Bees Bespoke x

Posted 2 years ago

“Love the quick delivery to the USA!”

Helpful Report

Posted 2 years ago

“Having visited you in Salcombe I knew what to expect of my mini purses. Excellent. The optional strap that I had also ordered seems too big, too wide to be in proportion to the mini purse and is obviously the same one used for the larger purses. I have bought one for myself and one for my friend and am disappointed despite the quality of your products.”

Helpful Report

Posted 2 years ago

“Ordered over the phone, staff very helpful. Product arrived promptly. Very happy with it.”

Helpful Report

Posted 2 years ago

Hi Elizabeth thank you for your kind review, we are always happy to help, love all at Will Bees Bespoke x

Posted 2 years ago

“Will Bees Bespoke Clutch Bag is lovely.”

Helpful Report

Posted 2 years ago

“Hi Everyone Thank you my clutch bag is absolutely beautiful. I love the design the colours are just perfect. If I had one thing to say, I think such a beautiful product should come with a protective bag for when you are not using it. X”

Helpful Report

Posted 3 years ago

Hi Suzanne, thank you for your kind review, we will pass your suggestion onto Will, love all at WBB x

Posted 3 years ago

“My bag is beautiful when I finally got it as you had delivery problems with your courier DHL!!! But unfortunately I did not receive the strap I had ordered as well. After contacting you your lady said she would send it asap!!!! So I look forward to receiving it!!”

Helpful Report

Posted 3 years ago

Hi Debbie, thank you for your kind review, your strap is in the post to you and should be with you soon. We are doing our best to resolve our courier issues. Happy Christmas love all at Will Bees Bespoke x

Posted 3 years ago

“Lovely on outside, but I would have thought for £70 it would be lined on the inside, looks rough inside.”

Helpful Report

Posted 3 years ago

“Clear website, easy ordering and super fast delivery. Beautiful item. Bit smaller than I’d expected but beautiful and a perfect gift”

Helpful Report

Posted 3 years ago

“Efficient service as always x”

Helpful Report

Posted 3 years ago

“The bag itself is lovely and my partner was very happy with her gift. However, on it's first outing the clasp failed and the strap no longer attached to the bag. Will Bees were quick to react to this issue and repaired the strap and kindly provided a spare.”

Helpful Report

Posted 3 years ago

“Very friendly, helpful business after a problem with one of the items I ordered Had to return the honey bee coin purse and an alternative was sent almost by return of post.. Very efficient”

Helpful Report

Posted 3 years ago

“It was a gift-wrapped present, and therefore i haven't opened it, and it is a bit early to be asking for feedback!”

Helpful Report

Posted 3 years ago

Hi Justin, thank you for your review, we hope that the recipient of your gift loves it, love all at Will Bees Bespoke x

Posted 3 years ago

Will Bees Bespoke is rated 4.9 based on 1,404 reviews