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Will Bees Bespoke Reviews

4.9 Rating 1,525 Reviews
98 %
of reviewers recommend Will Bees Bespoke
4.9
Based on 1,525 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
100%
Accurate And Undamaged Orders
100%
Customer Service
Communication Channels
Telephone, Email
Read Will Bees Bespoke Reviews

About Will Bees Bespoke:

Makers of unique British personalised goods

Visit Website

Phone:

01548 842 119

Location:

ISLAND STREET
SALCOMBE
TQ8 8DP

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Will Bees Bespoke 5 star review on 3rd September 2025
Joanne C
Will Bees Bespoke 5 star review on 25th March 2025
Sally H
Will Bees Bespoke 5 star review on 25th March 2025
Sally H
Will Bees Bespoke 5 star review on 25th March 2025
Sally H
Will Bees Bespoke 5 star review on 28th January 2025
Claire A
Will Bees Bespoke 5 star review on 28th January 2025
Claire A
Will Bees Bespoke 5 star review on 17th August 2024
Linda B
41
Anonymous
Anonymous  // 01/01/2019
“Amazing bag!!! Fantastic design and I love my bag! The size is right, length of strap is good and it’s a bit different. Love to personalisation which makes it unique. The shop was a lovely place to visit and the choice was fantastic. But I struggled with customer service and the phone not being answered and emails not being replied to. The extra panel was promised in 6 weeks but actually took more than double this time but with no communication. Yvonne was amazing! Thank you to her!”
Helpful Report
Posted 1 month ago
“I absolutely love my new bag , the colour and fabric is beautiful! I was surprised that it wasn’t lined inside and the stitched fabric was breaking off inside . It would be nicer with a colourful lining and even better if it had a tiny zipped compartment. I’d still buy another as I love the product though!”
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Posted 3 months ago
“Beautiful products, easy to order, prompt delivery”
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Posted 8 months ago
“Been to the shop in Sept 2025 and thought it was stunning. My friend bought 4 clutch bags and I have since told everyone about the shop and stunning bags. However I wont be recommending anyone to buy online due to the huge disappointment when receiving 1 of the 3 personalised bags I ordered (which is for a present) which has squint stitching around the initials.”
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Posted 8 months ago
“It is look very nice, some friends like it too”
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Posted 8 months ago
“I ordered the Tan strap to go with my bag but they are slightly different colours of Tan , (assumed all the same shade ? ) so disappointing with that but good quality”
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Posted 11 months ago
“Excellent customer service when regrettably my voucher was not received. Olli went above and beyond to rectify the situation. Well done Olli”
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Posted 1 year ago
“Very good service”
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Posted 1 year ago
“I was confused by the tipping system at the checkout, which I had not seen before, especially as you were also giving a discount. I hope, and assume, that you are paying your employees a fair wage which tipping, for goods, does not imply.”
Helpful Report
Posted 1 year ago
Hi Julia, Thanks for your message and for flagging this for us. The “tip” system was designed for customers to have the option to donate to the Bumblebee Conservation Trust, which is a charity we work closely with. It seems with a recent update of our web platform the tip explanation has disappeared hence the confusion. We are very glad you brought it this to our attention and are working on changing this as we speak. To put your mind at rest, all of our staff are fairly paid. Thanks again for highlighting this and thank you for your order with us. Very best wishes, George WBB team
Posted 1 year ago
“The candles are lovely. Despite offering free postage I had to pay an additional fee to release my parcel!”
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Posted 1 year ago
“Excellent service and I am delighted with my purchases. Many thanks.”
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Posted 1 year ago
“Great service and product. Thank you”
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Posted 2 years ago
“Totally love my latest cushion; it's a fabulous addition to my existing WB's cushions. Fabulous fabric and design. However, yet again, the DHL delivery spoiled the experience. Having waited to have the cushion made, I was just so excited to hear that it had been dispatched and, on receipt of the DHL delivery date notification, I informed them of my delivery choice (i.e., to deliver to my next door neighbour, with full address and door number stated). DHL responded to this and confirmed my delivery choice. However, my cushion was delivered to my front door (on full display to anyone passing by) on a stormy day with torrential rain. On my return home, I found a soggy and collapsed cardboard box, filled with soggy tissue paper, enveloping a wet cushion inside. Such a lot of money to pay to have to dry and revive something so lovely before using it.”
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Posted 2 years ago
“Lovely product but I didn’t receive the extra strap that I had paid for and as it was wrapped didn’t know until friend opened it . Will chase it up now”
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Posted 3 years ago
Good Afternoon Kay We are so sorry to read that you didn't recieve the extra strap - we hope this problem has now been resolved for you? We very much hope your friend enjoys her bespoke bag. Best Wishes from Team Bees 🐝
Posted 3 years ago
“Always a lovely firm to deal with. The purchase always arrives swiftly.”
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Posted 3 years ago
“Purchased as a Christmas gift it was very well packaged and delivered on time. On inspection the product is very well made and I think my partner will be very pleased.”
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Posted 3 years ago
Hi Simon, thank you for your kind review, we hope your partner loved their Christmas present, love all at Will Bees Bespoke x
Posted 3 years ago
“Love the quick delivery to the USA!”
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Posted 4 years ago
“Having visited you in Salcombe I knew what to expect of my mini purses. Excellent. The optional strap that I had also ordered seems too big, too wide to be in proportion to the mini purse and is obviously the same one used for the larger purses. I have bought one for myself and one for my friend and am disappointed despite the quality of your products.”
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Posted 4 years ago
“Ordered over the phone, staff very helpful. Product arrived promptly. Very happy with it.”
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Posted 4 years ago
Hi Elizabeth thank you for your kind review, we are always happy to help, love all at Will Bees Bespoke x
Posted 4 years ago
“Will Bees Bespoke Clutch Bag is lovely.”
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Posted 4 years ago
Will Bees Bespoke is rated 4.9 based on 1,525 reviews