Wilkinson Cameras Reviews

Name: Wilkinson Cameras
Rating: 4.88

4.9 Rating 6,184 Reviews

99 %

of reviewers recommend Wilkinson Cameras

4.9

Based on 6,184 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

About Wilkinson Cameras:

Wilkinson Cameras, founded in 1986, is an independent photographic retailer with 10 high street stores across the northwest of England and offering UK-wide sales through www.wilkinson.co.uk

Visit Website

Phone:

01772 252 188

Email:

sales@wilkinson.co.uk

Location:

Find your nearest store at www.wilkinson.co.uk/stores

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Wilkinson Cameras 5 star review on 15th August 2025

V Spratling

Wilkinson Cameras 4 star review on 11th August 2025

Wilkinson Cameras 5 star review on 15th May 2025

Wilkinson Cameras 5 star review on 13th May 2025

M Stroud

458

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great service by Wilkinson Cameras with an online purchase of a Panasonic L-mount 14-28. Great price and it arrived very quickly too.”

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Posted 1 year ago

“always amazing service”

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Posted 1 year ago

“Online web team helpful when spotting issues with website. Reserved item until stock issue resolved. When ordered Camera arrived next day even received a phone-call to confirm everything. Great service and great quality camera “.”

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Posted 1 year ago

“Ordered an L bracket for my Z8 and although I went for the free delivery it was despatched quickly so a great service. My only complaint is that they use FedEx as a currier and I was given a delivery slot of 08.50-12.50 and it arrived at 13.26. So a lot of waiting time and this is not the first time FedEx have not hit their suggested window. I am sure Wilkinson use them for good reason but it would be helpful if their App was more like DPD where you get a 2 hour slot and can see where the delivery van is on their interactive map. The guy who delivered it did appologise for being late so positive in that respect however in todays technological environment you would think all curriers could provide small delivery windows and be more accurate on delivery time. This however would not stop me using Wilkinson again I have found them to be a good helpful supplier.”

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Posted 1 year ago

Good Afternoon, Thank you for your feedback we are sorry to hear that your parcel did not arrive in the allotted time with FedEx, delays could be due to a number of reasons, but we are glad the order arrived within the service that was selected on your order ie, 3-4 working days (note that on occasions if drivers are delayed that deliveries can take up until 7pm) We hope you enjoy your new item Kind Regards Wilkinson Cmaeras

Posted 1 year ago

“Over the years I have found the salesmpeople in the shop have excellent knowledge not just of the products but also photography. Whether I know what I want or I am unsure they have always help me to find the products and accessories that suit my needs. Would definitely recommend Wilkinson Cameras Debbie”

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Posted 1 year ago

“I found what I needed on the website easily and ordered an APS sensor cleaning kit, delivery was by Royal Mail and took 2 days which was pleasing. Easy to follow instructions were on the kit box and my sensor was cleaned within minutes. Would definitely buy from Wilkinson Cameras again.”

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Posted 1 year ago

“Having looked for months at several sites for Fuji provia 100F film I noted 5 films on stock. Easy web site to navigate around and ordering up easy plus payment. E mail recipient within the hour Plus e mail to say they was out for delivery plus a tracking number Well packaged up Prompt service well recommended”

Wilkinson Cameras 5 star review on 24th June 2024

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Posted 1 year ago

“Great service.”

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Posted 1 year ago

“Prompt delivery, good price and appropriately packaged. Buy with confidence”

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Posted 1 year ago

“Originally bought a good value second hand lens from them before realising I bought the wrong one. The return and refund was handled quickly and efficiently. You can really tell the professionalism of a company when they are giving money back to you!”

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Posted 1 year ago

“Fit for purpose”

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Posted 1 year ago

“I buy all my camera equipment from Wilkinsons in Kendal. The staff are friendly and knowledgeable the service during and after sales is amazing always willing to help a novice with technical and practical questions. Today they went above and beyond when my lens developed a fault the week before I go on a shoot with a wildlife photographer. The lens was tested and after advising that it had to go away for repair they quickly made sure I am not without a lens for my much anticipated course. They have my absolute loyalty and if the company does any recognitions for staff excellence Kendal are definitely A⭐️”

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Posted 1 year ago

“Fantastic service and people. Not only did they have cameras that weren't in stock elsewhere (at great prices) they were very helpful with advice when I wanted to make a change to what I'd selected. Seamless ordering and delivery too. Highly recommend.”

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Posted 1 year ago

“I would always prefer Next day Royal mail when i recieve anything, they are most trust worthy as other delivery companies have failed to deliver in the past.”

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Posted 1 year ago

Good morning, Thank you for your feedback, from checking the order which was placed complete on 8 Jun 2024, it was a special order was placed with the supplier (this usually takes 8-10 working days to receive), we can see the parcel was delivered successfully on Monday 17th June 2024 at 11:36 after it was dispatched on 14 Jun 2024. We use a number a couriers and in your case, We would only use Royal Mail for small items, as your order was a lens this would be send via the tracked courier in this case Parcel Force was used as the order was a finance order. We hope hope you enjoy your new lens. Kind Regards Wilkinson Cameras

Posted 1 year ago

“Excellent service, item as described.”

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Posted 1 year ago

“Excellent price and service on used Canon lens. Equipment condition was as described. Thanks.”

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Posted 1 year ago

“Helpful, prompt service and realistic pricing for trade-in equiment made dealing with Wilkinson Cameras a pleasure.”

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Posted 1 year ago

“Excellent service and a keen price. Critically though, the goods arrived looking like they'd been stored in a garage, and there was quite a large piece of lint or something within the lens - was it B-stock? I don't remeber it being advertised as such. Anyway, the lens was sold at a discount which mitigates a bit. Buyers should know, however, that returns are at the customer's expense if you're not satisfied.”

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Posted 1 year ago

Good morning, Thank you for your feedback, upon checking your order we can see that it was Panasonic Lumix S 100m F2.8 Macro Lens, this will have been a brand new lens (with the full manufacturers warranty) and checking the movement of our stock was dispatched from our warehouse. From checking our system we can't see any correspondences from yourself with regards to your order and we would be more than happy to work with you, should you have any queries with regards to orders placed with us we can be contacted via phone 01772 252188, live chat system and email. Kind Regards Wilkinson Cameras

Posted 1 year ago

“Camera arrived on time and in good condition. Good service.”

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Posted 1 year ago

“I purchased a D2 kit, 'box opened' and it was at a very reasonable price. The order was easy to do online and delivery was prompt. Very happy and would recomend.”

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Posted 1 year ago

Wilkinson Cameras is rated 4.9 based on 6,184 reviews