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Wilkinson Cameras Reviews

4.9 Rating 6,330 Reviews
99 %
of reviewers recommend Wilkinson Cameras
Company Reviews Product Reviews
3,332
 Metrics Info
4.9
Based on 6,330 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Next Day
On-time Delivery
98%
Accurate And Undamaged Orders
100%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Read Wilkinson Cameras Reviews

About Wilkinson Cameras:

Wilkinson Cameras, founded in 1986, is an independent photographic retailer with 10 high street stores across the northwest of England and offering UK-wide sales through www.wilkinson.co.uk

Visit Website

Phone:

01772 252 188

Email:

sales@wilkinson.co.uk

Location:

Find your nearest store at www.wilkinson.co.uk/stores

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P WILSON
Verified Buyer
“Wilkinson Cameras had this fantastic Panasonic camera at the price I was looking for, exceptional price for the best semi-professional camcorder on the market today, very helpful and great delivery, many thanks.”
Helpful Report
Posted 8 years ago
Mr S Norman Johnson
Verified Buyer
“Good custemer service”
Helpful Report
Posted 8 years ago
Mr T Jackson
Verified Buyer
“Excellent, customer service. I was browsing online and had a couple of queries regarding a camera I was looking at, so I used the live chat function and found the advise extremely helpful. They went through my needs and checked against the camera I had initially looked then recommended a different model (same price range) which I subsequently bought. order process was straight forward and the delivery was quick. Very pleased with this new camera and would definitely recommend / use Wilkinson Cameras again.”
Helpful Report
Posted 8 years ago
Mr J McKeown
Verified Buyer
“A Leica film body ordered and a nice long wait - Leica are not producing these on a mass production platform - but so nice that Wilkinsons - Paul at I believe the Preston branch - kept me informed and in recent weeks chased Leica. So a big thankyou. I have my Leica!”
Wilkinson Cameras 5 star review on 22nd November 2017
Helpful Report
Posted 8 years ago
A
Verified Buyer
“Flawless process and rapid delivery.”
Helpful Report
Posted 8 years ago
A
Verified Buyer
“Good service”
Helpful Report
Posted 8 years ago
Mr R Caddy
Verified Buyer
“I found the advice I sought was very good & the delivery service was excellent.”
Helpful Report
Posted 8 years ago
Mr D Fairfield
Verified Buyer
“Speedy and well informed delivery process”
Helpful Report
Posted 8 years ago
J Lord
Verified Reviewer
“I bought a camera from bury store 2 months ago and it stopped working the staff insisted that i had dropped or misused it said they would send back to sony but i was wasting my time . I will NEVER darken there door again as the staff were very unhelpful . This is the third camera i have bought from them but never again . I never dropped or misused the camera . and over the passed 10 years have spent in the region of £4000 .”
Helpful Report
(Bury) - Posted 8 years ago
Good afternoon, I have reviewed the information we have in order to investigate your complaint. You came in to the Bury store today with your Sony WX500. The lens on your camera had suffered damage which is consistent with a bang or a knock during use, which is why it appears to be at an angle. It is a most unusual fault to develop without some form of impact damage, which is why you were advised that any type of misuse or accidental damage is not covered by the Sony warranty. It is important to warn you of this upfront so you are aware of the potential outcome of any warranty investigation by Sony, particularly as there may be costs incurred where a fault is deemed to have be caused by damage or misuse, as opposed to a manufacturing fault. At this point, I have been informed that you told us you didn't wish to proceed and that we should throw the camera in the bin. You then left the shop leaving the camera, complete with memory card, in our possession. Of course, we haven't thrown this in the bin and it will be stored safely, in case you change your mind and wish to proceed with any further investigations, whether that be under warranty with Sony or a repair estimate. It may be that even if Sony declare that any repairs are not covered by the warranty that it is cost effective to repair the camera, rather than replace it. I hope my response has cleared things up for you. The team at the Bury store would love to help you find a resolution that gets you out taking pictures again with your WX500. We will keep hold of the camera until December 31st 2017 whilst we await your decision. After this date, it will be disposed of accordingly. I have also sent a copy of this reply to the email address used when purchasing the camera. Regards, Alex | Wilkinson Cameras ***Please note, I have just edited the original review to correct a spelling mistake and also the date of December 31st, which originally said 2018, but we will only keep hold of the camera until December 31st 2017 unless we hear from you.****
Posted 8 years ago
D Rawson
Verified Reviewer
“Ordered a Manfrotto MT055XPRO 3 & Manfrotto 410 Geared Head. Great prices, especially the tripod as no one came close on line. Before buying I asked a few questions via live help, prompt response and informative. I ordered just before dinner through the free delivery option. It said 2-3 days. It arrived at 9.30 the following morning. Very well packaged, contents in perfect condition. Great price, great customer service. Very impressed, I’ll be using them again and highly recommend them.”
Helpful Report
Posted 8 years ago
Mr D Wilmot
Verified Buyer
“Prompt,reassuring and uncomplicated process-very good”
Helpful Report
Posted 8 years ago
S Walker, Southport
Verified Reviewer
“I have spent many thousands of pounds on cameras, drones and lenses at the Southport store. The staff are knowledgeable, helpful and friendly, and the prices are highly competitive for a high street store. I thoroughly recommend this company to anyone interested in improving their photography or who is taking up photography for the first time.”
Helpful Report
Posted 8 years ago
Mr S Peat
Verified Buyer
“Excellent service”
Helpful Report
Posted 8 years ago
N Manson
Verified Buyer
“Good price, quick delivery ( I also use our local shop sometimes - also good)”
Helpful Report
Posted 8 years ago
Mr P PALLETT
Verified Buyer
“Good telephone response and timely delivery for on line order”
Helpful Report
Posted 8 years ago
A
Verified Buyer
“Ordered and dispatched the same day, arrived two days later using the free postage option. Emails received keeping me up to date with proceedings. Very happy, would have no problem recommending to others.”
Helpful Report
Posted 8 years ago
Mr A Davies
Verified Buyer
“Excellent customer service”
Helpful Report
Posted 8 years ago
A
Verified Buyer
“I was relying on and paid for next day delivery, exactly what I received, many thanks.”
Helpful Report
Posted 8 years ago
Dr R Farrands
Verified Buyer
“Prompt accurate and right priced”
Helpful Report
Posted 8 years ago
K Marmont
Unverified Reviewer
“Top quality products at low prices.”
Helpful Report
Posted 8 years ago
Wilkinson Cameras is rated 4.9 based on 6,330 reviews
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