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Wilkinson Cameras Reviews

4.9 Rating 6,337 Reviews
99 %
of reviewers recommend Wilkinson Cameras
Company Reviews Product Reviews
3,333
 Metrics Info
4.9
Based on 6,337 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Next Day
On-time Delivery
98%
Accurate And Undamaged Orders
100%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Read Wilkinson Cameras Reviews

About Wilkinson Cameras:

Wilkinson Cameras, founded in 1986, is an independent photographic retailer with 10 high street stores across the northwest of England and offering UK-wide sales through www.wilkinson.co.uk

Visit Website

Phone:

01772 252 188

Email:

sales@wilkinson.co.uk

Location:

Find your nearest store at www.wilkinson.co.uk/stores

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Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful
N Manson
Verified Buyer
“Good price, quick delivery ( I also use our local shop sometimes - also good)”
Helpful Report
Posted 8 years ago
Mr P PALLETT
Verified Buyer
“Good telephone response and timely delivery for on line order”
Helpful Report
Posted 8 years ago
A
Verified Buyer
“Ordered and dispatched the same day, arrived two days later using the free postage option. Emails received keeping me up to date with proceedings. Very happy, would have no problem recommending to others.”
Helpful Report
Posted 8 years ago
Mr A Davies
Verified Buyer
“Excellent customer service”
Helpful Report
Posted 8 years ago
A
Verified Buyer
“I was relying on and paid for next day delivery, exactly what I received, many thanks.”
Helpful Report
Posted 8 years ago
Dr R Farrands
Verified Buyer
“Prompt accurate and right priced”
Helpful Report
Posted 8 years ago
K Marmont
Unverified Reviewer
“Top quality products at low prices.”
Helpful Report
Posted 8 years ago
Mr R Brookes
Verified Buyer
“An excellent company, staff are helpful and knowledgeable. On line services are prompt.”
Helpful Report
Posted 8 years ago
J Fitzpatrick
Verified Reviewer
“Warrington staff yet again sorted out my problem with my purchase very helpful and a good reason to buy at a store you can trust and not on line many thanks”
Helpful Report
Posted 8 years ago
A Crockatt
Verified Buyer
“I had a very helpful telephone conversation with your Liverpool Office. They recommended your website. I looked on the website and found what might be the right thing and it was. Then I ordered it and surprise surprise it arrived within 2 days. Excellent. I shall not hestate to contact you again.”
Helpful Report
Posted 8 years ago
A
Verified Buyer
“Excellent service on purchase of a new Leica M10 and leather case.”
Helpful Report
Posted 8 years ago
Mr M Preston-Green
Verified Buyer
“Excellent service, quick delivery, good product”
Helpful Report
Posted 8 years ago
Mr S Wright
Verified Buyer
“Good price - good service Great help from "Paul" when things went wrong with courier service. Also, always have had good service in local shop (Preston) where I have bought all my major photographic equipment.”
Helpful Report
Posted 8 years ago
P Tirant
Verified Buyer
“Excellent sales team my camera and lens were delivered as requested”
Helpful Report
Posted 8 years ago
Mr A McNaughton
Verified Buyer
“They were very prompt in letting me know my order was delayed and refunded me the extra delivery cost”
Helpful Report
Posted 8 years ago
A
Verified Reviewer
“Had my passport photograph taken at shop in the Westmorland Centre. I was taken outside the shop, asked to stand against a "white" wall in front of passing general public. The person taking the photograph Sam Mossup didnt even ask if I was happy with the photograph and proceeded to print the photograph put it in a folder and that was that. The photograph was awful, he said it would do as it was only a passport one and no one looks good. Today I went to another shop and had it redone. I was placed in front of a white screen [inside the shop!], shown the photograph, both via camera and on the screen before they printed them out. I got six only got two from Wilkinsons. Very disappointed cost me twice as much but at least I am satisfied with my second passport shoot.”
Helpful Report
Posted 8 years ago
Hi, Thank you for taking the time to leave a review. It is not standard for our customers to be taken outside to have a passport photo taken and the shop does have an internal backdrop intended for this purpose. The store manager has be spoken to as this is not acceptable. We will ensure this doesn't happen again in future. I'm very sorry that you experienced this and that the images weren't acceptable. I can assure you that our passport photos are all taken to the standard required by the passport office and our success rate is exceptionally high. Had you have used the photos the Kendal store provided, I'm confident you would have had no problems. But, I accept you may not wish to be stuck with a picture you don't like for a number of years and you should have been shown the images to see if you were satisfied with them. I would like to offer a full refund. If you wish, the store will also take a new set of complimentary images for you. Please call in with your receipt (or the photos if you no longer have this) when it suits you and the team will issue a refund. Sam and his manager Nick would also like to pass on their apologies. I hope you will allow us the opportunity to prove to you that this issue has been addressed and isn't the level of service we offer as standard. If you would like to discuss this further then feel free to contact us directly using support@wilkinson.co.uk Regards, Alex | Wilkinson Cameras
Posted 8 years ago
A
Verified Buyer
“"very prompt delivery"”
Helpful Report
Posted 8 years ago
Hi, thank you for leaving a review. We noticed that you seemed happy with the service, but only left a 3 star review. If there is anything you think we could do better or that you weren't happy with, then we'd love to hear how we can improve in order to deliver the best experience possible for our customers. You can contact us using sales@wilkinson.co.uk Thank you, Alex | Wilkinson Cameras
Posted 8 years ago
Mr G Elson
Verified Buyer
“I'm over the moon with my new Lens and the service offered has been fantastic.”
Helpful Report
Posted 8 years ago
Mr D Wood
Verified Buyer
“quick and efficient delivery”
Helpful Report
Posted 8 years ago
A
Unverified Reviewer
“I bought a Sony A7 camera recently from Wilkinson cameras. I was very impressed with the customer service and knowledge of the staff. They were even willing to show me how to use the camera and made sure it was right camera for what I needed. I would recommend them to anyone.”
Helpful Report
Posted 8 years ago
Wilkinson Cameras is rated 4.9 based on 6,337 reviews
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