Wilkinson Cameras Reviews

Name: Wilkinson Cameras
Rating: 4.88

4.9 Rating 6,102 Reviews

99 %

of reviewers recommend Wilkinson Cameras

4.9

Based on 6,102 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

About Wilkinson Cameras:

Wilkinson Cameras, founded in 1986, is an independent photographic retailer with 10 high street stores across the northwest of England and offering UK-wide sales through www.wilkinson.co.uk

Visit Website

Phone:

01772 252 188

Email:

sales@wilkinson.co.uk

Location:

Find your nearest store at www.wilkinson.co.uk/stores

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Wilkinson Cameras 5 star review on 22nd April 2025

D McKeown

Wilkinson Cameras 5 star review on 11th April 2025

B Adams

Wilkinson Cameras 5 star review on 7th April 2025

P Stout

451

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“All seems fine although there is no plug with the battery charger.”

Helpful Report

Posted 1 year ago

Thank you for the feedback upon checking your order it was a Ricoh Strap GS-3 For GR Digital Camera not a charger

Posted 1 year ago

“Wilkinson Cameras forwarded some additional Photographs of the camera before purchase and I was not disappointed upon delivery - it is in mint condition.”

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Posted 1 year ago

“UV lens is of good quality at a fair price - always good fast service.”

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Posted 1 year ago

“very good arrived next day”

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Posted 1 year ago

“My telephone call was dealt with efficiently and the website was easy to use. The Item ordered was delivered in a short lead time.”

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Posted 1 year ago

“Very good trade in value for my old camera and lenses plus an additional 10% for Black Friday deal. Great price for new camera and lenses also.”

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Posted 1 year ago

“Competitive price for bridge camera package. Easy website to negotiate. Speedy delivery & safely shipped. Highly recommended.”

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Posted 1 year ago

“Absolutely outstanding. I am so pleased with the used cameras that I purchased. From the time I placed the order I was kept informed as to where the cameras where sent to, who would deliver them and the name of the delivery driver plus time of arrival. The two cameras arrived in a substantial packages, making sure the cameras would not be damaged in transit. The two cameras are amazing. Nice one thank you.”

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Posted 1 year ago

“I recently purchased a Kodak Az652 based on the fact it was the best price I could find. When it came to actually buying the camera online, I found the process simple and straightforward. Delivery was bang on time and the camera was well packaged. I will definitely go back to Wilkinson Cameras for any future photographic needs.”

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Posted 1 year ago

“Easy to navigate, great price and quick delivery, what more can you ask for!”

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Posted 1 year ago

“Very easy to buy online. Swift delivery of well-packed camera.”

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Posted 1 year ago

“First time I have ordered second hand, ordered a second-hand flash unit, it was shown as not quite pristine. Turned up on time, as described, looks good, works, well pleased at the saving by buying used.”

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Posted 1 year ago

“Fast and fab service. Item arrived well packed and secure. Very happy customer - thank you 🙏”

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Posted 1 year ago

“Dood service shame about the delivery”

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Posted 1 year ago

Good Morning, Thank you for the feedback, upon checking the delivery of your parcel we can see it arrived within the 3-4 working from when the order was placed. We do hope you enjoy your new purchase. Kind Regards Wilkinson Cameras

Posted 1 year ago

“Very prompt at resolving any issues that you have, knowledgeable staff and a large selection of new and used products.”

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Posted 1 year ago

“I was upset that DPD did NOT deliver my parcel and returned it to you with no feed,back on why it was't delivered. So I contacted you via E-mail to say I still wanted the ordered items. You sent them back to me via PARCEL FORCE, they arrived on the due date, in tacked and on inspection were very well packed with no damage. I am pleased with the Flashguns I ordered and will make further purchases in the future. Thank you for your help, Regards Colin.”

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Posted 1 year ago

Good Morning, Thank you for your feedback, we do apologise that DPD had failed to deliver your parcel and returned it to us. However it is is great that Parcel Force delivered the parcel with no trouble. Couriers will update status of parcels via sms/email if these are provided. We hope you enjoy using your new equipment. Kind Regards, Wilkinson Cameras

Posted 1 year ago

“Quality items at very good prices”

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Posted 1 year ago

“Great service, very quick delivery, thank you.”

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Posted 1 year ago

“Parcel arrived late again, Parcelforce and DPD are unreliable, phoned on day when it did not turn up, and was told in a condescending manner it can take a day for a response, customer service is poor in this regard. As this company don't use Royal Mail, and second bad experience with Wilkinson Cameras, I will not order again from them, better photographic companies out there that use Royal Mail next day.”

Helpful Report

Posted 1 year ago

Good afternoon, We cover all our delivery information on our website: https://www.wilkinson.co.uk/delivery-information You placed your orders with us on the 27th November & 30th November for two items that are both Special Order items, for which we quote a period of 8-10 working days for the item to be dispatched. We actually found ourselves in the position that we could dispatch these goods on the Friday 1st December. Given that one of the items purchased was done so using Novuna Finance this meant that we had to send your items using a ParcelForce tracked service, as per our terms. Your parcel was shown as being out for delivery on Monday 4th December but unfortunately the delivery was not completed due to adverse weather conditions. Given the weather that much of the country had experienced in the days leading up to this delivery attempt this may not have come as a great surprise. The area that delivery drivers cover can be large and just because the weather in your exact location is not adverse does not mean that the driver will not be affected or delayed elsewhere on his route. The safety of the driver is paramount and I’m sure you would not want any driver to take unnecessary risks which may put them at risk of injury. I’m sorry ParcelForce let you down on this occasion. Unfortunately, there can be unforeseen delays with any courier that are beyond our control. However, we did liaise with ParcelForce to rearrange the delivery as quickly as possible for you. We can see that from the ParcelForce tracking system that you have now taken delivery of your parcel. It’s fantastic to see that your Special Order items arrived within just 6 working days rather than the 8-10 working days specified for this type of product so we hope you loved being able to use the items a little earlier than originally promised. Thank you for shopping with us, Wilkinson Cameras

Posted 1 year ago

“This is a nice company to deal with, I paid a very fair price for the used lens I bought. It arrived right on time and extremely well packed. I would definitely recommend them.”

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Posted 1 year ago

Wilkinson Cameras is rated 4.9 based on 6,102 reviews