Wilkinson Cameras Reviews

Name: Wilkinson Cameras
Rating: 4.88

4.9 Rating 6,188 Reviews

99 %

of reviewers recommend Wilkinson Cameras

4.9

Based on 6,188 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

About Wilkinson Cameras:

Wilkinson Cameras, founded in 1986, is an independent photographic retailer with 10 high street stores across the northwest of England and offering UK-wide sales through www.wilkinson.co.uk

Visit Website

Phone:

01772 252 188

Email:

sales@wilkinson.co.uk

Location:

Find your nearest store at www.wilkinson.co.uk/stores

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Wilkinson Cameras 5 star review on 15th August 2025

V Spratling

Wilkinson Cameras 4 star review on 11th August 2025

Wilkinson Cameras 5 star review on 15th May 2025

Wilkinson Cameras 5 star review on 13th May 2025

M Stroud

458

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I ordered a small Canon lens hood online but was made (by the site) to pay for next day delivery rather than the lower rate for a small, light, low-value item. Then, even though it had no more than 50 miles to come, it took two days to arrive, despite being despatched on the ordering day. Full marks though to Wilkinson Cameras for refunding my postage.”

Helpful Report

Posted 4 years ago

Good Afternoon, Thank you for taking the time to contact us. From checking your order we can see the order was placed on 29 Jun 2022 15:33:27 (this is over 30 minutes after our cut off time which is 3pm, the courier had already collected by the time at the location the item was in). From checking the shipment email which was sent on 29 Jun 2022 15:38:36, in the bright yellow box 'Please note passed cut off, dispatching the following working day'. https://www.wilkinson.co.uk/delivery-information/ On 30 Jun 2022 12:21:11, you had called us with regards to the whereabouts of the order in which you were told that you had missed the cut off the same day dispatch yesterday and that the parcel would go out that day on a next working day service before 12pm. You had wanted a postage refund however it was mentioned that if postage was refunded the service would be 3-4 working days. At which point you had asked us to cancel and refund which was on done almost immediately at 12:26:06. Kind Regards, Lily I Wilkinson Cameras

Posted 3 years ago

“Not had the chance tpo use the lens i purchased but it arrived in the most perfect condition, well packaged , will most definetly purchase again”

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Posted 4 years ago

“Outstanding service. Informative. The online chat service is spot on. Despatch and delivery were super quick and spot on. Will definitely use again”

Wilkinson Cameras 5 star review on 26th January 2021

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Posted 4 years ago

“I am so impressed with Wilkinson Cameras. My order came through swiftly and I’m really good packaging. The bag itself (Think Tank Retrospective rucksack) is absolutely outstanding and I can HIGHLY recommend it! It is extremely well designed and comfortable to wear!”

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Posted 4 years ago

“Very efficient with fast delivery”

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Posted 4 years ago

“Promised delivery date achieved and progress to delivery informed. Minor comment that image of part ordered featured the word Ultrasonic ,as does my lens ,but part received did not which ( being the only 52mm lens I have) would have made picking up correct cap for correct lens easier.Not the end of the world but it was one small reason to go with yourselves. Regards Cliff Jones”

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Posted 4 years ago

“Genuine product and great service arrived within 24 hours just as I selected! Works perfectly thank you.”

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Posted 4 years ago

“Very pleased with the team at Wilkinson’s especially Liz. Would definitely recommend to anyone.”

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Posted 4 years ago

“The product was delivered as agreed with plenty of notice. Very reliable service and well packaged.”

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Posted 4 years ago

“Excellent service, rapid delivery. I am pleased with the lens which is exactly as described.”

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Posted 4 years ago

“Fantastic service fantastic delivery time and fantastic prices. Stuart”

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Posted 4 years ago

“Absolutely spot on great freandly and helpful even on online chat good warranty even on used items ive bought a camera used and a lens used and not one issue and memory cards brand new will keep coming back to this shop and are always happy to help and give you advice on what you need and want and also tell you if you don't need it they think of you not they pocket witch makes them top of my list for equipment”

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Posted 4 years ago

“Excellent customer service, great lens my daughter loves it.”

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Posted 4 years ago

“Thank you for the great service. Web site very easy to negotiate and fast delivery.”

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Posted 4 years ago

“I ordered an ink cartridge. Just what I needed and good price too. Arrived swiftly. Thank you.”

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Posted 4 years ago

“Highly recommended. They have a broad selection of items, easy to use website, very competitive prices and ultra fast shipping (item arrived several days earlier than estimate).”

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Posted 4 years ago

“Great service!”

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Posted 4 years ago

“First class service and super fast delivery. This is not my first purchase and I have no problem with further dealings. Experience has taught me to never make recommendations. This is in no way a reflection on the dealer.”

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Posted 4 years ago

“Excellent service from Wilkinson Cameras. Their website is clear with easy to use search facilities. The ordering process is simple. The telephoto lens I ordered arrived well packaged on the scheduled date. Overall an excellent service. I would highly recommend them.”

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Posted 4 years ago

“Absolutely brilliant service. I called to ensure that they had the camera I was interested in and I was told it could be with me in a few days, it actually arrived the next day and I only placed the order around 15:00. Really impressed, thank you very much indeed!”

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Posted 4 years ago

Wilkinson Cameras is rated 4.9 based on 6,188 reviews