Wilkinson Cameras Reviews

Name: Wilkinson Cameras
Rating: 4.88

4.9 Rating 6,183 Reviews

99 %

of reviewers recommend Wilkinson Cameras

4.9

Based on 6,183 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

About Wilkinson Cameras:

Wilkinson Cameras, founded in 1986, is an independent photographic retailer with 10 high street stores across the northwest of England and offering UK-wide sales through www.wilkinson.co.uk

Visit Website

Phone:

01772 252 188

Email:

sales@wilkinson.co.uk

Location:

Find your nearest store at www.wilkinson.co.uk/stores

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Wilkinson Cameras 5 star review on 15th August 2025

V Spratling

Wilkinson Cameras 4 star review on 11th August 2025

Wilkinson Cameras 5 star review on 15th May 2025

Wilkinson Cameras 5 star review on 13th May 2025

M Stroud

458

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very fast prompt delivery. Good communication via email, kept up to date on delivery. Definitely recommended!”

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Posted 3 years ago

“It has not arrived yet . Can't comment yet”

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Posted 3 years ago

Hi Dominic, Thank you for your review, We can see that your order was placed 23rd December and upon checking it is currently still in the Royal Mail system, this can sometimes take upto 3 weeks to arrive due to the festive season and bank holidays. If you however the item has not arrived with you then please contact us on 01772 252188 or sales@wilkinson.co.uk Kind regards, Lily I Wilkinson Cameras

Posted 3 years ago

“Iam delighted with the speed and efficiency of your company. The product i purchased didnt look pre-owned.”

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Posted 3 years ago

“My phone query was answered promptly and my subsequent order was safety boxed and dispatched quickly so very good thanks”

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Posted 3 years ago

“Purchased item arrived very promptly and well packaged. Good prices.”

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Posted 3 years ago

“Our new Canon printer was delivered promptly and safely and was easy to set up using the new bulk ink bottles. Seems to work well, and I am very pleased with it.”

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Posted 3 years ago

“Highly recommended. Fast delivery good price, well packaged. Item was top nitch and my son loves it.”

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Posted 3 years ago

“Great customer service. Speedy response and very fast delivery service. Very helpful all round.”

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Posted 3 years ago

“Spoke to a member of staff over the phone regarding my payment that was not going through on your website. He had an attitude problem when I said it must be your website as I don't have a problem on any other website with my bank card! He said it was my card that was the problem and not the website. After 3 attempts with my card I had to make payment via PayPal using the same said card! I didn't like the member of staffs tone of voice. I suggest you change it when dealing with somebody that wants to place an order!”

Helpful Report

Posted 3 years ago

Good afternoon, I’m sorry you had trouble paying. I can see that you attempted to pay twice by card, but on both attempts were unable to verify your details. Modern security standards, in place for your protection, require that you must be able to supply additional security information when paying by credit card. Often this will be the inputting of a security code sent to your mobile by text message or authentication via for online banking app. I’m afraid that we can see from the error codes on your two attempted orders and data from other successful transactions that day, that the issue did either lie directly with your card issuer or with incorrect or missing verification data being entered. I’m glad that you found you were able to pay with PayPal, who do use their own verification methods for securing payments and does explain why this went through differently. I see that as a gesture of goodwill that your chosen method of free 3-4 working day postage was upgraded to a Next Working Day postage and that your order arrived with you just over 24 hours from being placed. I hope you’ll enjoy using your new purchase and have had an enjoyable Christmas. Regards, Alex | Wilkinson Cameras

Posted 3 years ago

“Very excellent service, Superbly quick delivery”

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Posted 3 years ago

“Great fast service and the product is excellent. Thanks.”

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Posted 3 years ago

“We've always bought our photography gear from Wilkinson's. Fast delivery and a good price. The shops are excellent also.”

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Posted 3 years ago

“Consistently excellent service (online and phone orders/delivery, phone and email support from friendly and knowledgeable staff) and good prices.”

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Posted 3 years ago

“Excellent service highly recommended”

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Posted 3 years ago

“I telephoned Wilkinson Cameras at the last minute before Christmas as I had no idea how difficult it has become to buy a 35mm film nowadays. The gentleman was really helpful, very polite and friendly and I received the film within 2 working days as promised! Very impressed and will definitely recommend and use again. Thank you!”

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Posted 3 years ago

“Great price, cheaper than everyone else. Great communication . Highly recommended”

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Posted 3 years ago

“Efficient as ever Articles well made a delivered on time”

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Posted 3 years ago

“Brilliant service and really good quality camera”

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Posted 3 years ago

“Recently purchased Canon R6 and l70-200mm lens from Warrington store and found staff very knowledgeable, engaged and extremely helpful. I’m really happy with the customer service I received and find it so refreshing to be able to go in a shop, look at the camera and have someone to answer any questions I may have., rather than just buying online! Where’s the customer service there ? I’ve since bought a spare battery and remote switch online as well. Excellent swift delivery on those items.”

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Posted 3 years ago

“Excellent product, fast delivery well packaged.”

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Posted 3 years ago

Wilkinson Cameras is rated 4.9 based on 6,183 reviews