“I recently ordered a pair of work trousers which turned out to be out of stock. I was informed quickly and the money never left my account. An unsuccessful transaction on this occasion but dealt with in a polite and professional manner.”
“Quite happy with the lawn feeder. Unfortunately, it arrived with the cardboard label attached to it with glue from a hot glue gun. It took me ages to remove the label and the remnants of the glue.”
“The staff are very pleasant and helpful. The stock range is good but oh! that website, it's impossible to use which is why I have only given 4 stars.”
“I located a product at Wigley DIY that appeared to be out of stock in many of the other online outlets. It was very well priced too. No problem with the online ordering process and a speedy delivery. Thank you”
“Prompt delivery, though parcel tracking/updates would have been appreciated as it wasn't being delivered to my address. Part of a gift, recipient pleased.”
“Easy & pleasant transaction with great communication from Wigleys.Courier service however did not cover themselves in glory....waited in on the day they said they'd deliver.....no sign!!
They did deliver but not until the following day.Not Wigleys fault of course but maybe they should consider an alternative courier.”
“Had to mark a star down as unfortunately the product I ordered was not available. However, customer service has been excellent. I received a call to say the item was unavailable and was on order. I was then kept informed as to when the item would be back in stock. Unfortunately due to no fault of Wigleys, there was a delay from the supplier so I therefore cancelled my order as it was needed before Wigleys could fulfil it. I then received my refund very promptly. Cant fault the service, just sorry I couldn't get the item I wanted.”
