“I used to live within easy reach of Wigley DIY and it was my go to store for gardening, woodworking and other DIY tools and sundries. I was delighted, now that I live in rural Wales to find them online. A store with a cornucopia of items, I could spend a long time looking through what they have to offer and constrain my self from ordering.
This order for mole repellent (pesky little critters) was fulfilled with speed. Well done.”
“1st. class throughout .
Fast dispatch.
Item,unfortunately, came with a faulty battery.
A quick telephone call and the item was collected the following day.
Once the product was inspected at Wigley DIY,I was offered a replacement, or a full refund
Superb service.”
“Wigley had exactly what I wanted and at a fantastic price compared to other websites. It was very easy to navigate their website and order. It arrived on time and I am very pleased with what I purchased and the service I received.”
“Delivery was fast & reasonable price. Item was a top quality Hozelock Pressure Sprayer which was supplied ata better price than I could find anywhere. Will definitely use Wigley DIY again.”
“Very impressed with wigley. I put 2 different orders in over a weekend and they tx me to say they will put the orders together so i would only pay 1 delivery charge. I got my delivery 2 days later. Would definitely order from these guys again.”
“The good arrived very quickly, unfortunately I had misread the description and it wasn’t quite what I needed it for. However that’s my fault and I’m sure I can use it elsewhere.”
Hi Noel,
Thanks for the feedback, even if I would describe it as a 'mixed review!'
I hope anyone that reads your review will take the positives from it as we do try to offer good products at good prices.
We have no reason to not want to dispatch items to Northern Ireland and if we could do it profitably we would. Unfortunately I just can't get a competitive price to deliver there from any of the couriers I have spoken to. I would have to charge upwards of £25 for a small parcel which would make us too expensive. I can't send via the post office as the list of prohibited items is vast and includes many of our best selling items such as oil based paint and aerosols.
We are not a large multinational corporation, we are a small family run business and therefore do not (yet!) have the buying power to pressure the couriers into better prices.
I hope this goes some way to explaining our reasoning.
Kind Regards
James Allen
Director
“Having had nearly 3 months of problems with a supplier through Amazon, I was extremely impressed by the response from Wigley DIY, where my order arrived promptly within 4 days. Thank you for an excellent service.”
