“I bought a small item costing about a £1, that I was desperate for and could not buy locally. I was therefore prepared to pay the £3.95 postage for next day delivery.
Unfortunately the item did not arrive on time, due to the fault of the curriers. After a couple of phone calls the matter was resolved and my postage money refunded.
‘Excellent service’ if they care like that about the small things I would definitely recommend and use Wigley DIY again.”
“Competitive price & quick service. I missed the first delivery attempt but Wigley contacted me straight away themselves to make alternative arrangements. I was really impressed by this and would definitely recommend them. Also it was nice to see the products were well packaged in order to avoid leakage, but there was no ridiculous excess packaging which often comes with orders from companies like Amazon!”
“Superb service from purchase to delivery:
Made an error whilst purchasing online, (chose collect from store in error). Sent e/mail to company & received a very prompt response. Was dealt with by Marcus, who assured me that the problem would be dealt with immediately. He guided me through the postage payment procedure & my order was dispatched the following day. When I missed the delivery at my home Marcus again made contact via e/mail very quickly, confirming that I was aware & to re-arrange the delivery for me. I subsequently collected the order myself from a local depot.
I have to comment, that Marcus from Wigleys is a credit to his company; being efficient, polite & helpful every step of the way. Thank you Marcus, (I hope they pay you well !!!)”
“Very helpful I was trying to buy a bit for my sons wood turning. They got there wood work expert Mark to ring me and he gave me excellent advice and identified the item I needed. I will definitely use them again as not only was the price good but it arrived within 24 hours. Thanks Steve from Sheffield”
“I have to say, this was my first order with Wigley DIY and I am extremely impressed with them. There was an incident with my delivery. I wrote to Wigley with my concerns and was replied to very quickly and the issue was resolved immediately. You have earned yourself a new loyal customer. Thank you”
