“I was very happy with the product, very happy with the price, but the choice of carrier was not so good, they attempted a delivery on Tuesday, i went on the website to rearrange my delivery but I found it to be very inflexible, luckily I only work half a day on Friday and the delivery was in the afternoon, but apart from that your side of things, was very good.”
“The composter was a present so I cannot review it. However I can say that it was easy to make the purchase and your delivery man was very polite and helpful and it was great having a 2 hour time slot for delivery. Altogether a very pleasant experience. Thank you.”
“Having completed my order and looking forward to receiving the goods the following day which was really important as I had hoped to complete a project before the weekend, I was really disappointed to receive an email the following day stating that they couldn't deliver without an extra £10 charge.
I can understand extra charges for remote areas/ Islands etc. but we are mainland. I believe the company should question their carriers or be prepared to change the transport options as over £15 as a charge is unacceptable and probably costing them business.”
“My purchase arrived in good time and was purchased at a good price, nothing more than one might expect yet somehow many retailers can't manage it. Well done and thank you to Wigley DIY, I would have no hesitation in buying from you again as and when needed.”
“Excellent service and the cheapest price for the item after searching online. Fast delivery. Had a query after ordering online which was quickly resolved over the phone.”
“A great experience. A fairly low cost item was shipped next day delivery so received very promptly. Only slight negative was not being able to arrange the item to be left in a safe place by the courier as it needed to be signed for. In this case I was happy for it to be left so would have been nice, and probably cheaper for the retailer to have that as an option.”
