Wholesale LED Lights Reviews

Name: Wholesale LED Lights
Rating: 4.38

4.4 Rating 5,141 Reviews

87 %

of reviewers recommend Wholesale LED Lights

4.4

Based on 5,141 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 77%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5
Returns & Refunds
Returns Process	Could Be Better

Visit Website

Phone:

0116 321 4120

Email:

cs@wled.co.uk

Location:

86, Scudamore Road, Leicester
LE3 1UQ

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Wholesale LED Lights 5 star review on 29th November 2025

136

Anonymous

Anonymous // 01/01/2019

Filter: Rated 2 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“You are have not refund me.”

Helpful Report

“Place order. No delivery for two weeks. Enquire why. Told that items are not in stock. Due next week. Nothing arrives. Enquire why. Been delayed somewhere. Goods eventually reach me 29 days after order. Not great.”

Helpful Report

“Bulb took 10 days to arrive Bulb not ordered not available so they substituted another one without consultation Wouldn’t recommend them”

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“I did not receive an email confirming my order, as promised on the website. My bank account was debited the day after my order, but when I enquired why I had not received the items 1 week later, I was told that some items were out of stock. This seemed unacceptable, so you agreed to send the in stock items immediately, and the remaining ones when available in about 3 weeks time. I have received some of those items today, but fewer than the number required. I am advised that I can expect the outstanding ones within a few days. It is now almost a month since I placed my order, but I still cannot report on my opinion of the product.”

Helpful Report

“Not happy with order, had 13 polish Crome received 2 different types and some clips missing. Taken longer to do the job”

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“The twig lights arrived broken 8 days ago and as yet I have not received a replacement, although the correspondence has been ok.”

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“Took three attempts to get my order right, which was only for three bulbs. Sales staff let down by warehouse staff. Thank you to Mika for finally getting it sorted. Hopefully the bulbs performance will make it worthwhile.”

Helpful Report

“I contacted WLED on 2nd Jan and was asked to email a diagram of the lighting I required so that I could receive a quote. I called back later that day to check that the email had been received and was told that it had but there would be a few days delay as the company had been shut over the Christmas and New Year period and they had a backlog. I rang again on the 10th Jan as I hadn't received the quote and was told to resubmit my diagram. I waited until the 25th Jan when I rang again as I still hadn't heard anything and was told to resubmit my diagram. About 30 minutes later I received the quote. The following day I ordered the lights and they arrived on the 4th Feb but part of the order had been sent incorrectly. Finally today, 8th Feb the correct parts have arrived and I have fitted the lights. The product is good but the customer service very poor.”

Helpful Report

“Please unsubscribe scribe me”

Helpful Report

“Well where to start..... We ordered some LED strip, a driver and aluminum profile to fit out our new horse box bar and it took over a week before we received anything and even then we were missing items off the order..... so a further two phone calls to WLED to find out where the rest of the order and the staff weren't sure if it was sent or missing in the post. All parts have now been received but if you are in a hurry like we were be aware the items might not arrive when advised.”

Helpful Report

“I ordered several B15 Small bayonet cap bulbs (3w). I selected these as they were specifically marked 'dimmable' in the specifications. However when I ordered, I was informed I would be shipped the 4W equivalent. Unfortunately, when I received the package, I saw that the bulbs were marked 'B22 = Dimmable' but 'B15 = non-dimmable'. As a result, I cannot use the stock without first changing out all my dimmable controls.”

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“I ordered 3 lights, 2 within the order were wrong. Won't be buying from these again.”

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“Ordered light but took 6 weeks to arrive”

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“Purchased light bulbs which were no good needed special dimmer switch sent back paying my own postage signed for on 11 December phoned numerous times answer machine also emailed Numerous times still waiting refund would not touch this company ever again not recommend either still awaiting refund on 6 January 2019”

Helpful Report

“My order was handled really poorly. We had to call two or three times to follow up on a couple of items that had not arrived, albeit there was no indication that these items were not in stock (or could not be delivered by the stockist) and could not be delivered on time. This caused us challenges with our electrician and had knock on impacts for our house build - so real, tangible impacts. As above, all of the chasing was done by us, WLED had little desire to follow up for us. Add to this that WLED sent us MORE lamps than we ordered, it points to a fairly poor set-up. I've unsubscribed from the mailing list as I can't envisage using WLED again.”

Helpful Report

“Ordered 5 x LED's, 4 were the correct type, the other one was not the type I ordered.”

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“Lasted 2 years, one bulb out of 5 still working.”

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“Ordered two lights ,one was broken ,returned it.When fixing the other light ,that broke in the same place as the returned one .ie: the sensor was loose ,only hanging by the wiring .”

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“Happy to take orders but ignore emails and requests to deal with warranty claims on failed items.”

Helpful Report

“Hi I am unable to say anything about my purchase as i have still not recieved it. K Martin.”

Helpful Report

Wholesale LED Lights is rated 4.4 based on 5,141 reviews