White Rose Tools Reviews

Name: White Rose Tools
Rating: 4.93

4.9 Rating 4,409 Reviews

99 %

of reviewers recommend White Rose Tools

4.9

Based on 4,409 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email
Queries Resolved In	Under An Hour

Visit Website

Phone:

01226 805536

Location:

Unit 13 Woodmoor Court, Longfields Road, Barnsley
S71 3HT

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White Rose Tools 5 star review on 18th July 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Found these very helpful and informative. After being let down by two previous companies. They went above and beyond to make sure we received item with plenty of time knowing it was a Xmas present. Delivery arrived next day even thou we weren’t expecting for a few days. Highly recommend this company and I will using them for all my daughter tools”

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Posted 9 months ago

“Very easy website to navigate with a good selection of tools, also quick service.”

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Posted 9 months ago

“Website glitched and merged my shipping address with billing address, I emailed them remedially after the order was sent explaining and asking them to correct the address . They ignored me posted out anyway and then charged me for the delivery out of my refund once they got the items back . Dispite them selling me they had reshipped to correct address”

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Posted 9 months ago

Thank you for taking the time to raise your concerns. We would like to clarify the events surrounding this order, as some details in your message are not accurate. At the time the order was placed, the shipping and billing address were entered as the same address. Our website did not experience a glitch during this transaction. There is the option available to input different billing and shipping addresses. Once the order had already been processed and sent, we received a phone call from you. During this call, we explained that the parcel was already in transit and agreed to wait to see whether delivery would be successful, as the item might still reach you. When the parcel was subsequently returned to us, we contacted you by phone to ask whether you would like the item to be resent to the correct address. We advised that reshipping would incur an additional postage charge (as specified on the Delivery Information page on our website). This option was declined. A refund for the item itself was then issued promptly. However, postage costs could not be refunded, as we had already paid for the original delivery. In addition we were also incurred a further charge for the return postage costs once the item was sent back to us. We aim to be transparent and fair in all transactions and regret any inconvenience caused. If you require any further clarification, please feel free to contact us directly. Kind Regards, White Rose Tools

Posted 9 months ago

“Great Service & super fast next day delivery”

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Posted 9 months ago

“so very helpfull and goods arrived when ordered”

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Posted 9 months ago

“Great service with a quick delivery”

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Posted 9 months ago

“Very helpful, swift delivery and I will continue to use White Rose Tools in the future.”

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Posted 9 months ago

“The toolbox may be classed as "Basic", however, it is exactly what I've needed for the last couple of years. Excellent service and product.”

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Posted 9 months ago

“Excellent service with prompt delivery.”

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Posted 9 months ago

“So far so good, For the products I ordered quality is good, so I can't say 5 stars for everything. Products I bought are good quality and satisfying. I will reorder and it's same quality, then give full thumbs up”

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Posted 9 months ago

“The online shopping was easy and the product showed up when it was supposed to.”

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Posted 10 months ago

“A very good company to purchase from,always kept informed about where parcel is, very competitive prices a very highly recommended company”

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Posted 10 months ago

“Great product and fast shipping!”

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Posted 10 months ago

“Super quick delivery and a great deal on the tools - fantastic seller, will buy from again no doubt”

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Posted 10 months ago

“You can get in White Rose tools everything what you need. Am always happy of their customer services etc”

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Posted 10 months ago

“Very fast delivery thank you 👌”

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Posted 10 months ago

“Great service and communication. Cheapest I found online for the products I wanted. Sent an added paypal invoice when I requested to add something to my order before it was sent. A++++++”

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Posted 10 months ago

“Excellent service. Product as described and arrived on time, thanks!”

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Posted 10 months ago

“Very easy to order. Product arrived within 2days. Cannot fault the service you provide”

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Posted 10 months ago

“Super prompt delivery. Very professional service at a great price.”

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Posted 10 months ago

White Rose Tools is rated 4.9 based on 4,409 reviews