White Rose Tools Reviews

Name: White Rose Tools
Rating: 4.93

4.9 Rating 4,344 Reviews

99 %

of reviewers recommend White Rose Tools

4.9

Based on 4,344 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat

Visit Website

Phone:

01226 805536

Location:

Unit 13 Woodmoor Court, Longfields Road, Barnsley
S71 3HT

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White Rose Tools 5 star review on 18th July 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Pleased with the service.. My order arrived in good time and at a fair price.”

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Posted 1 month ago

“Good quality tools”

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Posted 1 month ago

“I recently purchased from WhiteRose Tools and couldn’t be more impressed. Their customer service is second to none — responsive, helpful, and genuinely focused on making sure everything went smoothly from start to finish. On top of that, their pricing was the lowest I could find anywhere online, which made the whole experience even better. It’s rare to find a company that combines great value with such outstanding support. I’ll definitely be using them again and would highly recommend them to anyone looking for reliable tools at a great price.”

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Posted 1 month ago

“Placed an order didn't receive goods”

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Posted 1 month ago

Good Morning Gordon, Apologies you have had an issue with the delivery. We have checked the tracking and your order is showing as delivered on 8th April and the tracking shows a photo of delivery. If you would like to contact us direct, if you are still unable to locate your parcel and we can submit a claim with Royal Mail. Kind Regards White Rose Tools

Posted 1 month ago

“I live in Canada and it only took 10 days to get here. The product is almost impossible to find here. It was a cover for mt Rewaco Trike. The product was of top quality and fit perfect. I will definitly be buying more products from White Rose Tools.”

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Posted 1 month ago

“Always deliver quickly.”

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Posted 1 month ago

“Excellent, superb service from White Rose Tools. I bought a Sealey combo of roll cab, mid box and top box. Arrived very quickly. I did have a slight problem with some damage to the roll cab but this was sorted out extremely quickly, entirely to my satisfaction. Shout out to Denise for her extremely professional support when I contacted White Rose Tools. Thanks again, highly recommended”

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Posted 1 month ago

“Items arrived on time and in excellent condition. Good quality as well.”

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Posted 1 month ago

“I was recomended to White Rose Tools by a colleague, found the product I needed quickly and at a competitive price. Item was packed and shipped the same day. Will shop here again.”

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Posted 1 month ago

“One of the best tool companies I have used customer service is phenomenal price is great and delivery’s are extremely fast”

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Posted 1 month ago

“Ordered late Friday night arrived on Sunday wasn’t expecting delivery as quick , also nice to support a local business will be using again thankyou”

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Posted 3 months ago

“great service as usual 5***** , thanks”

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Posted 5 months ago

“Ordered the Sealey gas heater for my workshop, arrived quickly, well packed. The heater was put to work right away and does a great job in keeping the work space warm. Many thanks .”

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Posted 5 months ago

“Quality, robustness and pretty”

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Posted 5 months ago

“I love using whites rose as they are local to me and always deliver a great service wether that’s quick delivery or holding onto something till I can into pick it up.”

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Posted 5 months ago

“Found these very helpful and informative. After being let down by two previous companies. They went above and beyond to make sure we received item with plenty of time knowing it was a Xmas present. Delivery arrived next day even thou we weren’t expecting for a few days. Highly recommend this company and I will using them for all my daughter tools”

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Posted 5 months ago

“Very easy website to navigate with a good selection of tools, also quick service.”

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Posted 5 months ago

“Website glitched and merged my shipping address with billing address, I emailed them remedially after the order was sent explaining and asking them to correct the address . They ignored me posted out anyway and then charged me for the delivery out of my refund once they got the items back . Dispite them selling me they had reshipped to correct address”

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Posted 5 months ago

Thank you for taking the time to raise your concerns. We would like to clarify the events surrounding this order, as some details in your message are not accurate. At the time the order was placed, the shipping and billing address were entered as the same address. Our website did not experience a glitch during this transaction. There is the option available to input different billing and shipping addresses. Once the order had already been processed and sent, we received a phone call from you. During this call, we explained that the parcel was already in transit and agreed to wait to see whether delivery would be successful, as the item might still reach you. When the parcel was subsequently returned to us, we contacted you by phone to ask whether you would like the item to be resent to the correct address. We advised that reshipping would incur an additional postage charge (as specified on the Delivery Information page on our website). This option was declined. A refund for the item itself was then issued promptly. However, postage costs could not be refunded, as we had already paid for the original delivery. In addition we were also incurred a further charge for the return postage costs once the item was sent back to us. We aim to be transparent and fair in all transactions and regret any inconvenience caused. If you require any further clarification, please feel free to contact us directly. Kind Regards, White Rose Tools

Posted 5 months ago

“Great Service & super fast next day delivery”

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Posted 5 months ago

“so very helpfull and goods arrived when ordered”

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Posted 5 months ago

White Rose Tools is rated 4.9 based on 4,344 reviews