West Lancs Auto Electrics Retail Ltd. Reviews

Name: West Lancs Auto Electrics Retail Ltd.
Address: Crossley House Ind. Est.Leyland Rd., ,, Penwortham Preston
Rating: 4.88

4.9 Rating 1,125 Reviews

98 %

of reviewers recommend West Lancs Auto Electrics Retail Ltd.

Company Reviews

Metrics

Info

4.9

Based on 1,125 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

441772369901

Email:

sales@westlancsautoelectrics.co.uk

Location:

Crossley House Ind. Est.Leyland Rd., ,
Penwortham Preston
PR1 9QP

West Lancs Auto Electrics Retail Ltd. 5 star review on 21st February 2024

Ron Williams

West Lancs Auto Electrics Retail Ltd. 5 star review on 24th January 2023

Mehmet Ibrahim

West Lancs Auto Electrics Retail Ltd. 5 star review on 15th October 2021

Roy Boykew

West Lancs Auto Electrics Retail Ltd. 5 star review on 10th April 2021

John Forshaw

West Lancs Auto Electrics Retail Ltd. 5 star review on 17th March 2021

Don Hapuarachchi

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Contacted West Lancs Auto to obtain a quote for a starter motor for my van. They responded straight away,much much better service than any where else I tried.They were realy polite and helpful and their quote was so competitive I had to go with them.Delivery was spot on and even a little bag of harrinos sweets in the box which my wife loved.I will definitely use them again and highly recommend them.Thank you West Lancs Auto you are spot on 👍👍👍👍”

Helpful Report

Posted 4 years ago

Hi Ian Thank you for the positive feedback and kind words which we always welcome. We were glad to be of service to you and we are pleased you were happy with our goods and the service we provided.

Posted 4 years ago

“Quality parts and a fast service to match , thank you.”

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Posted 4 years ago

Hi Simon Thanks for the feedback. We were happy to help.

Posted 4 years ago

“first class service and product will use again”

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Posted 4 years ago

Hi Terry Thanks for the positive feedback which we appreciate. We were happy to be of service to you.

Posted 4 years ago

“Fantastic service, staff very helpful, starter motor arrived day after ordering, price very good, can’t thank you enough for the speedy and knowledgable service. I would recommend you to anyone who asks.”

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Posted 4 years ago

Hi Bill Thank you for the positive feedback and kind comments. We are pleased you were happy with the goods and services we provided.

Posted 4 years ago

“Very good service from start to delivery”

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Posted 4 years ago

Hi Andy Thanks for the kind comments. We were happy to help.

Posted 4 years ago

“Very impressed fantastic service , quick delivery Very competitive prices , Our workshop will definitely use West Lacs Auto again”

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Posted 4 years ago

Hi Gordon Thanks for the positive feedback and kind comments. We are pleased you were happy with the goods and services we provided.

Posted 4 years ago

“Very understanding company and delivery during lockdown would highly recommend”

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Posted 4 years ago

Hi Ewan Thank you for the positive feedback which we always appreciate. We are pleased you were happy with the service we provided.

Posted 4 years ago

“Brilliant service fast turn around perfect thank you Ian foster”

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Posted 4 years ago

Hi Ian Thanks for the positive feedback regarding our service. We were happy to help.

Posted 4 years ago

“Ordered 2.30 pm Monday , arrived 10.30 am Tuesday , fitted on my Zero Turn and back cutting grass within 24 hours of ordering. Starter motor looks and works superbly. Peter Robinson, 20th May 2020”

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Posted 4 years ago

Hi Peter Thanks for the positive feedback which we always welcome. We were happy to be of service to you and happy to help.

Posted 4 years ago

“I brought an alternator for my boat. It arrived in 2 days and I'm in the channel islands. Was a very good price. I'm very happy with my product”

Helpful Report

Posted 4 years ago

Hi Garry Thanks for the positive feedback which we always welcome. However, in view of the fact that you were happy with our goods, price and the service we provided we are a little surprised that you only gave us four stars and not five. We are always looking to improve and keep on top of our game, but in your case, we can't see what we could have done better!

Posted 4 years ago

“This is a return visit to West Lancs Auto Electrics. The last visit was for an alternator and their technical knowledge was invaluable getting me the correct item first time, so it did not take much of an idea to go back to them for another alternator this time for my loader. Again ,great knowledge and service.”

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Posted 4 years ago

Hi Charles Thanks for the positive feedback and kind comments. Once again we were pleased to help. It is always good to hear from returning customers who are happy with the goods and services we provide.

Posted 4 years ago

“Very friendly customer service thank you for all your proffecional help”

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Posted 4 years ago

Hi Ian Thanks for the positive feedback which we appreciate. We were happy to be of service to you.

Posted 4 years ago

“Fantastic ! Prompt service and very quick delivery . Van back on road . Will recommend you to anyone who asks . Thanks again and for the sweetie .”

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Posted 4 years ago

Hi Derek Thanks for the positive feedback and kind comments. We were happy to help!

Posted 4 years ago

“Excellent company to deal with.Knowledgable staff sorted my questions quickly and politely, and the starter motor arrived the following day. Car now fixed and working, what else can you ask for!”

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Posted 4 years ago

Hi There Thank you for the kind comments and positive feedback which we always appreciate. We are pleased you were happy with the goods and services we provided.

Posted 4 years ago

“West Lancs sold me a rare starter motor for my 20 year old boat boat and delivered it to me quickly while I was in the USA. Lord Alan Sugar”

Helpful Report

Posted 5 years ago

Hi Lord Sugar Thank you for taking the time to write a review after we supplied a starter motor for your boat, shipped out to Florida overnight. We were happy to be able to help and we are pleased we seem to have been the only company to stock the rare item you required. We later discovered you had put out an appeal on Twitter to help you find one but with no luck, so we were pleased when we were contacted and could solve the problem for you straight away.

Posted 4 years ago

“Absolutely top notch customer service. People would be wise to have their number in their contacts. No need to shop around”

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Posted 5 years ago

Hi Ged Thank you for the positive feedback and kind comments. We are pleased you were happy with the goods and service we provided.

Posted 5 years ago

“Very helpful staff from the time I ordered a alternator for my old digger.tried a lot of other firms but to no avail.sent photo of old one to west lancs electrics and they found one right away and delivered next day.excellent service”

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Posted 5 years ago

Hi Gerald Thanks for the positive feedback which we always welcome. We were happy to be of service to you and always aim to please!

Posted 5 years ago

“A first class service, order arrived next day vehicle back on road following morning ,only deal with professionals.”

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Posted 5 years ago

Hi There Thanks for the kind comments. We were happy to help.

Posted 5 years ago

“Very easy to order online and to speak to staff over the phone”

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Posted 5 years ago

Hi James Thanks for the positive feedback. We always aim to please!

Posted 5 years ago

“A wonderful firm to deal with, perfect product, helpful and knowledgeable, personnel could not have felt luckier, when I dealt with them, would recommend them highly, Barney”

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Posted 5 years ago

Hi Barney Thank you for the positive feedback which we always appreciate. We are pleased you were happy with the goods and service we provided. We always try our best!

Posted 5 years ago

West Lancs Auto Electrics Retail Ltd. is rated 4.9 based on 1,125 reviews