I ordered a starter motor from West Lancs after them assuring me the motor would fit my engine. On receiving the motor it did not fit correctly and so i decided to return it. Despite the website stating 30 day money back guarantee, i lost 20% of my payment due to the "handling charge". Normally this would be OK but as i was assured this was the correct fitment for my engine, I went ahead with the purchase. I had to make 3 phone calls to chase the refund and it took 13 business days to receive. I would not use West Lancs again. I have since replaced the starter motor using a different company and they provided excellent service and a correctly fitted part. Quite a different experience.