West Lancs Auto Electrics Retail Ltd. Reviews

4.87 Rating 957 Reviews
98 %
of reviewers recommend West Lancs Auto Electrics Retail Ltd.
Merchant Metrics
Shipping & Delivery
Delivery Methods
Average Delivery Time
Next Day
On-time Delivery
Greater than 94%
Accurate And Undamaged Orders
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
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Crossley House Ind. Est.Leyland Rd., ,

Anonymous  // 01/01/2019
The guy who answered the phone to me has quite a serious attitude problem. Very blunt and cantankerous with no customer care skills.
Posted 1 year ago
Hi Jamie Burgoyne We are sorry you were upset by your perceived view of the attitude of our telephone operative. However, are you sure you did not mistake the straightforward, no-nonsense way of speaking common to Lancashire as being "blunt and cantankerous?" You need only look at our many five star reviews to see that lots of them refer to the helpful, friendly and knowledgable staff. As you went on to purchase the alternator I can only assume you were not overly affected by it.
Posted 1 year ago
West Lancs Auto Electrics Retail Ltd. is rated 4.87 based on 957 reviews