Wessex Internet Reviews

Name: Wessex Internet
Address: The Estate Office, Ranston, Blandford
Rating: 4.58

4.6 Rating 544 Reviews

90 %

of reviewers recommend Wessex Internet

Company Reviews

Metrics

4.6

Based on 544 reviews


Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

Wessex Internet 5 star review on 21st September 2022

Robin Nagi

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service from your garden and installation teams.”

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Posted 2 years ago

“No fuss, no frills, you get what is on the label. Excellent service and well done to all the team”

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Posted 2 years ago

“During our recent change of our broadband and telephone service we found all W.I. staff very helpful and professional. Adam, Chloe and Robyn were particularly helpful. The outside teams were also excellent. Paul and Hilary”

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Posted 2 years ago

“Wessex are a breath of fresh air! Having been tied to our previous supplier for 20 years with no other providers prepared to invest in local infrastructure, we moved to Wessex as soon as it was available. I had asked for a better service from the EE/BT for years and was greeted with "sorry but it's not in our plans" to unbundle the local exchange. We now pay slightly more for our internet but moving from 20mb to 100mb the difference is noticeable. Our old ASDL upload struggled to get to 1mb which caused difficulties with working from home, now it's 30mb, meaning two of us can actively work at the same time as the kids gaming. Customer service has been fantastic, very personal. In a month we have had one outage but it was resolved in 20 minutes and was followed up with a call to make sure all was OK. I wish we could have had Wessex internet sooner!”

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Posted 2 years ago

“Internet good ,but little annoyed you still havn,t done any thing about a new phone line ,as I haven’t got a mobile phone ,now ET can,t phone home regards Peter Biles”

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Posted 2 years ago

“Unlike my previous internet service provider, the Wessex product does exactly what was promised.”

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Posted 2 years ago

“Truly impressive. Hassle free installation from initial dig to final connection. Only been connected for a few weeks but it's been rock solid and still getting used to the fact that there's absolutely no lag when clicking on links or forwarding through video etc. Also great pricing - paying very little more now for fibre to the house than we were paying for landline rental (which we never used as a phone anyway) plus a fraction of the speed.”

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Posted 2 years ago

“Polite courteous chaps, very pleased with the out come.”

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Posted 2 years ago

“Working ok, no connection drop outs.”

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Posted 2 years ago

“Fantastic internet, knocks spots off my previous supplier. Installation was prompt with no mess left behind. A thoroughly excellent service.”

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Posted 2 years ago

“Installation of wifi fibre went smoothly and the Wessex team were professional and efficient.”

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Posted 2 years ago

“Slick installation in a timely manner of fibre broadband to our business with speeds of 100mb/s. No complaints, well done.”

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Posted 2 years ago

“The system was installed professionally and with very polite tradesmen. Speed as advertised and no issues to date.”

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Posted 2 years ago

“We have a little way to go leaving BT, but Wessex Internet is certainly proving to be a significantly better service.”

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Posted 2 years ago

“Prompt and efficient service. Both stages of the installation were undertaken on the days promised by friendly, helpful and efficient staff. Highly recommended.”

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Posted 2 years ago

“A great improvement on the “service” provided by BT. The installation process was smooth and without incident too. We’re very pleased to be with Wessex Internet.”

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Posted 2 years ago

“Excellent level of communication. Easy to access advice. The throughput of paperwork was well organised and the actual installation was swift and neat. Well done Wessex!”

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Posted 2 years ago

“Excellent service! Delighted.”

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Posted 2 years ago

“prompt courteous and knowledgeable everything works and some good new features”

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Posted 2 years ago

“110mbs, easy installation and set-up - great”

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Posted 2 years ago

Wessex Internet is rated 4.6 based on 544 reviews