Wessex Internet Reviews

4.6 Rating 543 Reviews
91 %
of reviewers recommend Wessex Internet
4.6
Based on 543 reviews
Shipping & Delivery
Delivery Methods
Own Driver
Average Delivery Time
Within 5 Days
On-time Delivery
96%
Accurate And Undamaged Orders
100%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.7 out of 5
Read Wessex Internet Reviews
Wessex Internet 5 star review on 21st September 2022
Robin Nagi
Wessex Internet 5 star review on 21st September 2022
Robin Nagi
Wessex Internet 5 star review on 21st September 2022
Robin Nagi
Anonymous
Anonymous  // 01/01/2019
Delightful staff. Excellent product. Great support
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Posted 1 year ago
We decided to use Wessex Internet after issues with our old provider's speed at peak times and when using multiple devices. This is no longer an issue and we consistently receive a speed of 107mbps with no issues at all. In addition to the reliability of the connection, I have been very impressed with the customer service. The sales and customer service team were efficient and very easy to talk to if I had an issue. The install teams were professional, efficient and friendly. Although slightly more expensive than other providers, I feel that the reliability of fast connection, how quick and easy it is to speak to someone at their local office directly over the phone and the high standard of customer service makes the slightly higher price completely worthwhile. I would definitely recommend Wessex Internet.
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Posted 2 years ago
Having it put easy , and now so much faster than BT
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Posted 2 years ago
Excellent staff excellent equipment tidy work not used internet yet but sure it will be fantastic
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Posted 2 years ago
Very good speed. Easy to download from the Internet. Love it!
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Posted 2 years ago
The fibre works well and the staff are friendly and professional
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Posted 2 years ago
Amazingly fast and reliable!
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Posted 2 years ago
Very efficient process. All the staff dealing with the installation have been polite and friendly. It was easy to contact the office by phone and have any queries dealt with. A great experience.
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Posted 2 years ago
Excellent service, courteous and friendly groundwork and installation personnel The FTTP broadband is very fast and so far completely reliable
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Posted 2 years ago
Very easy to switch over and the difference to put BT Broadband is unbelievable. It’s changed our lives - two of us can now work from home and be on video calls at the same time! The speed is supersonic compared to the wind-up crawl we’ve put up with. There was zero mess as well - and my lawn and drive remain in tact as well!
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Posted 2 years ago
Great set-up service, the team kept me fully informed. The network works fantastically high speed and I am well in the country. Fully recommend.
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Posted 2 years ago
Extremely efficient installation and great broadband.
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Posted 2 years ago
I contacted this company just after they laid the line near to our house and I wasn't that impressed with their service. Following a deterioration in the service provided my current supplier I contacted them again and oh, how they had improved their offering. Everything from dealing with the sales team (Rufus), operations (Eva) and the site teams of David and Joe - everything was perfect. The product so far has also been reliable and fast. I can recommend.
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Posted 2 years ago
Friendly install team & great service!
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Posted 2 years ago
One of the most efficient companies we have dealt with in a long time!
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Posted 2 years ago
Great services, smooth installation and device connection.
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Posted 2 years ago
Prompt, very helpful and informative
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Posted 2 years ago
A pleasure to deal quickly personally, with real people. Our FTP has transformed internet access from unreliable and dreadfully slow to robust and very fast! I recommend.
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Posted 2 years ago
Really impressed from start to connection. Great customer support who did over and above on a stressful time as just moved house. Broadband works really well and no glitching. Big thank you to Adam Suffield and Alex who allowed us to collect the router from the office. Highly recommend.
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Posted 2 years ago
Good service for fitting.
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Posted 2 years ago
Wessex Internet is rated 4.6 based on 543 reviews