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Wessex Internet Reviews

4.67 Rating 239 Reviews
93% of reviewers recommend Wessex Internet
Company Reviews
Read Wessex Internet Reviews
76.57%
183 Reviews
16.32%
39 Reviews
4.60%
11 Reviews
2.09%
5 Reviews
0.42%
1 Reviews
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Merchant Metrics
This data is produced by analysing genuine customer experiences. It is not a guarantee of the company.
Shipping & delivery
delivery methods
Own Driver, Courier
on-time delivery
100%
Customer Service
communication channels
Email, Telephone
queries resolved in
Under an hour
Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful
Anonymous
Verified Buyer
"A great service and the only option as BT is worse than useless."
Helpful Report
Posted 11 months ago
Nicola Ascott
Verified Buyer
"Good service very happy"
Helpful Report
Posted 11 months ago
Mike Eyre
Verified Buyer
"Fast, reliable service - rarely disrupted; puts BT and all the others to shame."
Helpful Report
Posted 11 months ago
Stacey Grove
Verified Buyer
"Never really have an issue and even if we do, customer service is excellent. Prices never change like other broadband providers always trying to sneak it up. Even when we went over our allowance the extra cost wasn’t extortionate. Thumbs up from us!"
Helpful Report
Posted 11 months ago
Adrian Livsey
Verified Buyer
"Breakdowns are rectified quickly"
Helpful Report
Posted 11 months ago
Charles William Gillies Shields
Verified Buyer
"Much better than BT, but not as good as hoped for."
Helpful Report
Posted 11 months ago
Elaine Trent
Verified Buyer
"When you live in the middle of nowhere you need Wessex Internet in your life. Ultra reliable and outstanding service"
Helpful Report
Posted 11 months ago
Graham Green-Buckley
Verified Buyer
"Wessex have solved a problem here that no other provider was prepared to consider, namely the provision of high speed broadband to my premises. The customer service is exceptional as I am not held for ages to a call centre somewhere in the world where a prescribed discussion has to take place all of which costs. I am extremely happy with the service, the product and the ease with which the whole process was effected."
Helpful Report
Posted 11 months ago
Beryl Farrand
Verified Buyer
"I'm disappointed in the slowness. It takes too long to get access, and is not much faster than when I used Orange."
Helpful Report
Posted 11 months ago
Robert Woolner
Verified Buyer
"Very reliable so far"
Helpful Report
Posted 11 months ago
Ian Floyed
Verified Buyer
"Great to have city speeds while looking over rolling hills"
Helpful Report
Posted 11 months ago
Caroline Marking
Verified Buyer
"Great service and great speeds. Couldn’t recommend them more highly"
Helpful Report
Posted 11 months ago
Don McLaren
Verified Buyer
"Having joined Wessex Internet from an average BT speed of 1 mps, you will understand our pleasure at a 3000+% increase! That improvement when coupled with a 50% reduction in charges and internet telephone savings made our transfer a 'no brainer'. Even BT, when they tried to get me to change my mind, couldn't argue with that. We have only had one occasion when the line went down and the support staff were quick, efficient and helpful. We are delighted with Wessex. Thank you"
Helpful Report
Posted 11 months ago
Anonymous
Verified Buyer
"Fabulous service from Wessex Internet"
Helpful Report
Posted 11 months ago
J Riddle And Son
Verified Buyer
"After the complete collapse of BT internet which took half an hour to open an email Wessex is incredible, I have also been able to get rid of one expensive telephone line."
Helpful Report
Posted 11 months ago
John Stoller
Verified Buyer
"I can only say positive things about Wesses Internet Broadband. The service and speed have been very good throughoout my entire perios with the company. I am very satisified."
Helpful Report
Posted 11 months ago
Annabel Smith
Verified Buyer
"So impressive, friendly and helpful. Day and night compared to BT. I have recommended Wessex to all the neighbours who didn't recommend it to me. Thank you!"
Helpful Report
Posted 11 months ago
Anonymous
Verified Buyer
"It is such a change to deal with a human that takes your issues seriously and acts upon them swiftly."
Helpful Report
Posted 11 months ago
Andy Tebbutt-Russell
Verified Buyer
"Nice people, knowledgeable staff on customer service (quick answering of phones and whoever answers knows how to solve things). Only down-side is that we lose service about once per month long enough to interrupt work annoyingly. Not disastrous and I wouldn't go back to a landline supplier but it's why they get 4 instead of 5 stars."
Helpful Report
Posted 11 months ago
Leander Ward
Verified Buyer
"Great service all round."
Helpful Report
Posted 11 months ago
Wessex Internet is rated 4.67 based on 239 reviews
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