“I was able to speak to an engineer immediately, who very patiently worked through the issue and we were able to find a quick resolution - had I been with another internet provider I am sure that the problem I had would have taken weeks to resolve and many hours on hold waiting and/or being transferred. So super service from Wessex once again! Its so reassuring to know that help is close by when things don't go quite as they should!”
“As promised it is fast. I have had problems with outages during weekends but Wessex narrowed it down to the hub playing up. A new one was sent promptly and it has sorted the problems.”
“Having been using Wessex Internet for just over a year, I continue to be impressed with its reliability, a broadband speed beyond my initial expectation and value for money. The latter has been enhanced by removing two landlines and transferring my number to Vonage, using Wessex Internet instead of the decrepit BT network. I pay a fixed £15 per month for business and private calls. Wessex and Vonage are a great combination.”
“I have been with Wessex Internet for over two years now and have had continuous excellent service with good strength connection. Compared to the many years of very poor internet speeds from several previous Internet Service Providers, causing me consistent annoyance, I feel like I am in internet heaven.”
“Never really have an issue and even if we do, customer service is excellent. Prices never change like other broadband providers always trying to sneak it up. Even when we went over our allowance the extra cost wasn’t extortionate. Thumbs up from us!”
