Wessex Water Reviews

Name: Wessex Water
Address: Wessex Water Claverton Down, Bath, BA2 7WW, Wessex Water Claverton Down, Bath, BA2 7WW, Somerset
Rating: 4.30

4.3 Rating 122 Reviews

82 %

of reviewers recommend Wessex Water

Company Reviews

Info

About Wessex Water:

Wessex Water Services Limited, known as Wessex Water, is a water supply and sewerage utility company serving an area of South West England, covering 10,000 square kilometres including Bristol, most of Dorset, Somerset and Wiltshire and parts of Gloucestershire and Hampshire.

Wessex Water supplies 1.3 million people with around 285 million litres of water a day.

Visit Website

Phone:

0345 600 4 600

Email:

webmaster@wessexwater.co.uk

Location:

Wessex Water Claverton Down, Bath, BA2 7WW,
Wessex Water Claverton Down, Bath, BA2 7WW
Somerset
BA2 7WW

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Anonymous

Anonymous // 01/01/2019

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“Fantastic service Beth was overy efficient and helpful answered my queries and resolved all my issues very quickly”

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Posted 8 years ago

“Very good reply from the live chat person easy to contact and very quick.So much better than a phone call no waiting I will definitely use again. Thankyou Wessex Water.”

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Posted 8 years ago

“Wessex Water is a great company to deal with. Excellent service. Any changes to bills are dealt with efficiently and as requested. No complaints!”

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Posted 8 years ago

“Very helpful customer services”

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Posted 8 years ago

“5 days of parking restriction (1/2 the street) without any letter notifying affected residents is very poor customer service and a terrible policy to follow. People moving house or expecting large deliveries are horribly inconvenienced due to no communication from your company. We are customers too. Very poor customer service.”

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Posted 8 years ago

“Easy, quick and friendly service”

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Posted 8 years ago

“Very quick & helpful online chat”

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Posted 8 years ago

“Phone call waits as +10 minutes to speak to someone about your e-billing links not working from an iPad. Used online chat, but still link does not work. Please remove me from e-billing as it does not work and email or post my bills. Many thanks”

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Posted 8 years ago

“I spoke to Mark on live chat who was super helpful and resolved all my problems.”

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Posted 8 years ago

“I was told that someone would attend within two hours. I was very happy when Dean Walton arrived within one hour. He saw the situation and as the broken cover was in a pathway as he did not have a replacement on board he went and found a similar cover at another property in the Lane and took a photo of that, then took the cover and placed it in the hole where the broken one came from. This made safe this hole and as the other was next to the wall of a house he placed a cone over this hole and said he will report it and it will be replaced. First class service and a very pleasant chap.”

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Posted 8 years ago

“Lovely chatting with you today and water now back on thank you”

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Posted 8 years ago

“Jade was very helpful with my problem and solved it immediately”

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Posted 8 years ago

“live chat is soo much better than lengthy phone calls and being on hold for ages..”

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Posted 8 years ago

“I spoke with Charlotte this morning on live chat regarding water usage payments,Charlotte was very polite at all times ,questions asked we're relevant to the issues I have .”

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Posted 8 years ago

“Extremely helpful and efficient live chat. Thank you very much.”

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Posted 8 years ago

“It was so easy dealing on live chat and so much faster”

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Posted 8 years ago

“Very Helpful and informative. Friendly, polite. Quick to find information and I didn’t have to wait long to speak to someone”

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Posted 8 years ago

“you have been as nice as helpful Jordan. Thank you”

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Posted 8 years ago

“Web chat assistant told me something that later turned out to be untrue, and which caused me to waste hours barking up the wrong tree.”

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Posted 8 years ago

“My query was quickly and professionally answered, with a positive outcome. Many thanks.”

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Posted 8 years ago

Wessex Water is rated 4.3 based on 122 reviews