Wessex Water Reviews

Name: Wessex Water
Address: Wessex Water Claverton Down, Bath, BA2 7WW, Wessex Water Claverton Down, Bath, BA2 7WW, Somerset
Rating: 4.36

4.4 Rating 118 Reviews

84 %

of reviewers recommend Wessex Water

Company Reviews

Metrics

Info

4.4

Based on 118 reviews

Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour

About Wessex Water:

Wessex Water Services Limited, known as Wessex Water, is a water supply and sewerage utility company serving an area of South West England, covering 10,000 square kilometres including Bristol, most of Dorset, Somerset and Wiltshire and parts of Gloucestershire and Hampshire.

Wessex Water supplies 1.3 million people with around 285 million litres of water a day.

Visit Website

Phone:

0345 600 4 600

Email:

webmaster@wessexwater.co.uk

Location:

Wessex Water Claverton Down, Bath, BA2 7WW,
Wessex Water Claverton Down, Bath, BA2 7WW
Somerset
BA2 7WW

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“nothing to compare, seems a good service just confusing bills!!”

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Posted 6 years ago

“Online chat, friendly and helpful...”

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Posted 6 years ago

“After an online discussion a engineer was dispatched the next day. Very impressed with the quick response to a non urgent enquiry.”

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Posted 6 years ago

“Helpful chat online. Answered my question fine.”

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Posted 6 years ago

“I tried using the website to check if a problem was logged in my area or to report a problem. The website is not a useful tool and an overload of useless information, not user friendly, and clearly just to baffle the user. The ONLY effective way is to use the old fashioned phone call - which is GREAT because I got to speak to a friendly helpful person. The incident was logged, and I received 3 phone calls to keep me up to date on repairing a burst water main pipe. A feather in your cap.”

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Posted 6 years ago

“I drink from the tap and happy to know they are always ways prompt when the sewers are blocked”

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Posted 6 years ago

“Good to have an online chat to respond to enquiries quickly, easy and without hassle”

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Posted 6 years ago

“Problem not resolved but most helpful”

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Posted 6 years ago

Wessex Water is rated 4.4 based on 118 reviews