Wessex Water Reviews

4.38 Rating 108 Reviews
84 %
of reviewers recommend Wessex Water
Merchant Metrics
Customer Service
Communication Channels
Live Chat, Email, Telephone
Queries Resolved In
Under An Hour
Read Wessex Water Reviews

About Wessex Water:

Wessex Water Services Limited, known as Wessex Water, is a water supply and sewerage utility company serving an area of South West England, covering 10,000 square kilometres including Bristol, most of Dorset, Somerset and Wiltshire and parts of Gloucestershire and Hampshire.

Wessex Water supplies 1.3 million people with around 285 million litres of water a day.

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Wessex Water
Claverton Down,
BA2 7WW, ,

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Anonymous  // 01/01/2019
nothing to compare, seems a good service just confusing bills!!
Posted 2 years ago
Online chat, friendly and helpful...
Posted 2 years ago
After an online discussion a engineer was dispatched the next day. Very impressed with the quick response to a non urgent enquiry.
Posted 2 years ago
Helpful chat online. Answered my question fine.
Posted 2 years ago
I tried using the website to check if a problem was logged in my area or to report a problem. The website is not a useful tool and an overload of useless information, not user friendly, and clearly just to baffle the user. The ONLY effective way is to use the old fashioned phone call - which is GREAT because I got to speak to a friendly helpful person. The incident was logged, and I received 3 phone calls to keep me up to date on repairing a burst water main pipe. A feather in your cap.
Posted 2 years ago
I drink from the tap and happy to know they are always ways prompt when the sewers are blocked
Posted 2 years ago
Good to have an online chat to respond to enquiries quickly, easy and without hassle
Posted 2 years ago
Problem not resolved but most helpful
Posted 2 years ago
Wessex Water is rated 4.38 based on 108 reviews