Wessex Water Reviews

Name: Wessex Water
Address: Wessex Water Claverton Down, Bath, BA2 7WW, Wessex Water Claverton Down, Bath, BA2 7WW, Somerset
Rating: 4.30

4.3 Rating 122 Reviews

82 %

of reviewers recommend Wessex Water

Company Reviews

Info

About Wessex Water:

Wessex Water Services Limited, known as Wessex Water, is a water supply and sewerage utility company serving an area of South West England, covering 10,000 square kilometres including Bristol, most of Dorset, Somerset and Wiltshire and parts of Gloucestershire and Hampshire.

Wessex Water supplies 1.3 million people with around 285 million litres of water a day.

Visit Website

Phone:

0345 600 4 600

Email:

webmaster@wessexwater.co.uk

Location:

Wessex Water Claverton Down, Bath, BA2 7WW,
Wessex Water Claverton Down, Bath, BA2 7WW
Somerset
BA2 7WW

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The chat service is an excellent and efficient way to contact WW. The operators are quick and efficient and you aren't kept waiting too long. When I had a large increase in my bill and reported a suspected leak I was kept informed at each stage of the process and the problem was resolved quickly, I recieved a call after the repair to tell me how much credit I will be getting.”

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Posted 7 years ago

“.............”

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Posted 7 years ago

“Very helpful in dealing with my enquiry”

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Posted 7 years ago

“Answered my question. Thank you”

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Posted 7 years ago

“I had written contact with Charlotte today and have received the details of the Operations Enquiry Team to enquire about a refund of costs and the number of the 24hour Customer Service Team for any future issues. Charlotte was very helpful and answered my questions very quickly and succinctly and it was a pleasure to deal with her. Thank you.”

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Posted 7 years ago

“No reply after initial enquiry.”

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Posted 7 years ago

“I could not find a breakdown of my bills for the past 4 years. I was assured they had been sent regularly to my email address. Not. I was assured my meter had been read regularly. This, I believe was not the case. It was overgrown with weeds. I was assured I would get a copy of my September 2018 bill. This was not sent.”

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Posted 7 years ago

“The staff are very friendly and helpful and take time to listen and help you get back on track.”

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Posted 7 years ago

“Very helpful and prompt service at all levels”

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Posted 7 years ago

“I had to contact Wessex water to ask a question about my bill I spoke to Beth she was so helpful & explained everything I asked her she sorted out my problems”

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Posted 7 years ago

“just had my bill in nearly £600 cheers wessex water - i'd like to dump you but that would of course be impossible”

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Posted 7 years ago

“nothing to compare, seems a good service just confusing bills!!”

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Posted 7 years ago

“Most efficient and helpful customer service I have experienced in a long while. Much obliged for the help of your Officer, Aimee!”

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Posted 7 years ago

“Paige was helpful and knowledgeable”

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Posted 7 years ago

“Live chat was great sorted my problem promptly.”

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Posted 7 years ago

“Very happy with Live Chat today and giving peace of mind.”

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Posted 7 years ago

“Dealt with quickly and efficiently. First time using the live chat service- and will definitely will do again.”

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Posted 7 years ago

“Beth was lovely thank you But my bill is very expensive”

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Posted 7 years ago

“The agents I spoke to were very polite and helpful and very knowledgeable a pleasure to speak to”

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Posted 7 years ago

“Great service”

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Posted 7 years ago

Wessex Water is rated 4.3 based on 122 reviews