Webuybooks Reviews

Name: Webuybooks
Rating: 4.68

4.7 Rating 9,438 Reviews

96 %

of reviewers recommend Webuybooks

Company Reviews

Metrics

Info

4.7

Based on 9,438 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Write Your review

Tell us how Webuybooks made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Webuybooks 5 star review on 31st October 2023

Heather Broadhead

Webuybooks 5 star review on 14th January 2022

Sheila Leach

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“All great many thanks”

Helpful Report

Posted 1 year ago

“With a large company the delivery and processing time may be longer than an individual would like but WBB have a lot of trades/items to process and they consistently complete within an effective timescale. I have asked several times for QR codes to be available for pick ups by Evri in the same way as drop offs, to be told this is not an available option. PLEASE MAKE IT SO. Say for up to 6 boxes. Currently every trade I have to travel to Prontoprint, queue with parents getting photo portfolios for their children, pay @£3 for paper photocopies of barcodes which I then tape to my boxes. It is a faff and QR codes would additionally lessen the chance of paper ones coming loose in transit - SO PLEASE OFFER THIS AS A QUALITY IMPROVEMENT. None of the above is a negative criticism of WBB or Evri. They provide an opportunity to sell books for which I am grateful. Merry Christmas!”

Helpful Report

Posted 1 year ago

Hello Timothy! We're sorry that this is not currently an option however, if you email our team we will be more than happy to send you out a shipping label so you don't have to make the journey to Prontoprint. We do take your feedback on board and will pass this onto the relevant people in the business to improve our service. Thank you for taking the time to leave feedback, it is greatly appreciated. WeBuyBooks.

Posted 1 year ago

“Brilliant company, so quick and easy. Would highly recommend.”

Helpful Report

Posted 1 year ago

It's great to read that you were pleased with the service provided by WeBuyBooks. Thank you for your feedback and we hope to hear from you again. WeBuyBooks.

Posted 1 year ago

“Great company. Always pay good prices and a quick return with payment. 10/10”

Helpful Report

Posted 1 year ago

Thank you for taking the time out of your day to leave us a review, your feedback is greatly appreciated. It's great to hear that you we pleased with the service provided for you. WeBuyBooks.

Posted 1 year ago

“Very efficient and they send money for books collected promptly. Customer service polite and helpful.”

Helpful Report

Posted 1 year ago

It's fantastic to hear that you were pleased with the WeBuyBooks service. Thank you for taking the time to leave us a review and we hope to see you again soon. WeBuyBooks.

Posted 1 year ago

“Great service. Easy to use and quick response. Thanks”

Helpful Report

Posted 1 year ago

It's fantastic to hear that you were pleased with the WeBuyBooks service. Thank you for taking the time to leave us a review and we hope to see you again soon. WeBuyBooks.

Posted 1 year ago

“Easy to navigate website and prompt payment for items”

Helpful Report

Posted 1 year ago

Thank you for taking the time to leave us a review. It's great to hear that you had a positive experience using the WeBuyBooks service. WeBuyBooks.

Posted 1 year ago

“It was very straightforward to get my books valued. The box arrived in no time and payment was received very quickly. The service is brilliant!”

Helpful Report

Posted 1 year ago

We are so happy to hear that your experience with WeBuyBooks was to your liking. We are thrilled with the feedback you have taken the time to give. We hope to see you again soon. WeBuyBooks.

Posted 1 year ago

“Very easy to deal with, easy to track parcel and prompt payment received. All in all very good service and look forward to selling again.”

Helpful Report

Posted 1 year ago

It’s great to hear that you are satisfied with the service that we were able to provide for you. Thank you for leaving us a review and see you again soon! WeBuyBooks.

Posted 1 year ago

“Excellent service for selling books that are not required any longer. What could be simpler. Scan, box, send and then get money to buy more. Fantastic. And quick payment too.”

Helpful Report

Posted 1 year ago

“Extremely easy to operate the system and wonderful to have the books collected as arranged.”

Helpful Report

Posted 1 year ago

“Great service. Managed to sell a few of my books, money paid straight away. Hassle free service. Would recommend”

Helpful Report

Posted 1 year ago

“Helpful team, simple process ,good parcel system and rapid payment”

Helpful Report

Posted 1 year ago

“They are very quick to send out the money for the books very happy with them”

Helpful Report

Posted 1 year ago

“It was a great service, and my books were collected the next day. Took a bit longer than I initially thought, as it mentioned online ‘3 days’ but it took 6 days from the books being collected to payment being received. That’s still fast. Probably me being impatient.”

Helpful Report

Posted 1 year ago

“I am very happy with the service provided by We Buy Books. You have evolved a good collecting system, further improved by the engagement of a national (international?) carrier. The packaging instructions are concise, and I found a good use for shredded paper in providing ballast.”

Helpful Report

Posted 1 year ago

“Very easy and convenient. I took my box of books to a nearby shop for collection by Evri. I got a decent price.”

Helpful Report

Posted 1 year ago

“Easy to use. Very quick collection of the books. Valuation was true to the quote. Money was in the bank very quick also”

Helpful Report

Posted 1 year ago

“I was impressed by how easy the whole process is, I will be selling more books in the future. Thank you”

Helpful Report

Posted 1 year ago

“Found the whole experience very positive. Customer service was excellent. Payment came through in good time. Also, pickup by Evri was excellent.”

Helpful Report

Posted 1 year ago

Webuybooks is rated 4.7 based on 9,438 reviews