Webbs Direct Reviews

Name: Webbs Direct
Address: Worcester Road, Wychbold, Droitwich, Worcestershire
Rating: 4.75

4.8 Rating 1,856 Reviews

98 %

of reviewers recommend Webbs Direct

4.8

Based on 1,856 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	Greater than 90%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Visit Website

Phone:

01527860000

Email:

customerservices@webbs.co.uk

Location:

Worcester Road,
Wychbold,
Droitwich
Worcestershire
WR9 0DG

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Webbs Direct 5 star review on 30th April 2024

Paul Norris

Webbs Direct 5 star review on 31st October 2023

Mark Garnsworthy

Webbs Direct 5 star review on 9th November 2022

Jeffrey Smith

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Had a tiny part missing. Spoke on phone and so helpful. Really reassuring to see service like this. Thank you”

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Posted 1 day ago

“No problems at all with this seller. Can recommend”

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Posted 1 day ago

“Good quality plants excellently packaged.”

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Posted 1 day ago

“Online ordering was very simple and easy. Order delivered very quickly and updates provided. Plants arrived in excellent condition and very well packaged.”

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Posted 1 day ago

“Very please with quality of plant purchase Nepeta summer magic & Geum scarlet tempest”

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Posted 1 day ago

“Superb response to order and very quick.”

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Posted 1 day ago

“Plants arrived promptly, exceedingly well packaged and in good health”

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Posted 1 day ago

“Ordered a large Premier 2.1m Red,Blue and White Pyramid Tree. My order was taken and I received confirmation of my order. When I didn't hear anymore I rang to check. They said they would look into it. Two days later I received an Email to say that the product was out of stock and I would receive my refund in about 3/4 days. I check Webbs site and could not believe that they were still offering this product as in stocking and taking my oder which I then deleted.Is this a way of taking your money and holding on two it. I received an email from someone called Julie telling me to refresh my browser which I did and it still said it was in stock. Will definitely not use this site again.”

Helpful Report

Posted 4 months ago

“We popped in for a coffee, didn’t know it was table service. We waited 15 minutes and asked if someone could take our order. We waited another 10 minutes before the waitress came to take our order. It wasn’t very busy, I asked a waitress why we can’t order at the counter, her abrupt reply was it’s since Covid. Awful service, a lot of people were complaining. Please change this, otherwise you will be losing a lot of trade.”

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Posted 4 months ago

“Not a great experience. Items arrived poorly packaged so items were moving around inside the mailbox. 2 items were damaged. Contacted Webbs by email but no response. Won't be using them again”

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Posted 5 months ago

“Bought a Christmas tree for my son - loved it so much bought one for myself!! Fast delivery, stunning tree, great service!!”

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Posted 5 months ago

“On time. Well packaged”

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Posted 5 months ago

“Nice Product & good customer service”

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Posted 5 months ago

“Excellent product and service.”

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Posted 5 months ago

“Ordered an outdoor Barometer only to find after a very quick delivery, that the product was not suitable for outdoor use. Not the fault of Webbs, but poor description by the manufacturer. Had to contact Webbs customer support and they were very helpful and immediately arranged for collection of the Barometer. Refund including delivery fees was arranged speedily, so absolutely no complaints regarding the service that I received. Thank you Webbs.”

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Posted 5 months ago

“Efficient hassle free, well packed in fact so well packed must have cost the profit from my purchase”

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Posted 5 months ago

“Delivered on time .”

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Posted 5 months ago

“Really well packaged and arrived very quickly”

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Posted 5 months ago

“Was lovely to receive my goods on a delivery service that felt like I was a v.i.p. customer”

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Posted 5 months ago

“Bought Christmas accessories for our Christmas village display. Items well wrapped and packaged. Fast delivery and good email updates on the order. Very satisfied.”

Helpful Report

Posted 5 months ago

Webbs Direct is rated 4.8 based on 1,856 reviews