Webbs Direct Reviews

4.75 Rating 1,553 Reviews
95 %
of reviewers recommend Webbs Direct
Merchant Metrics
Shipping & Delivery
Delivery Methods
Average Delivery Time
Within 5 Days
On-time Delivery
Accurate And Undamaged Orders
Greater than 88%
Customer Service
Communication Channels
Telephone, Email
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Worcester Road, Wychbold

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Anonymous  // 01/01/2019
Part of my order was incomplete. Roses that did arrive looked healthy. Good packaging for those that arrived.
Posted 7 months ago
Great service. Very efficient
Posted 7 months ago
Reviewed as 4 rather than 5 because you always have to be able to improve. Being totally picky - and I am - it's always good to hear a friendly voice on the other end of a phone - perhaps it was just a bad day at the office.
Posted 1 year ago
Love these lights reasonably price to
Posted 1 year ago
Product arrived as advised on time and in good condition
Posted 1 year ago
I was happy with the timing of my parcel delivery, but when i ordered my goods i was told for the delivery cost that you would be taking all boxes away. This did not happen. Delivery was quite expensive.
Posted 1 year ago
Good service quick delivery
Posted 2 years ago
Order delivered promptly. A part was missing but sent out the day I phoned and told them about it. Would definately buy from again
Posted 2 years ago
found some really unusual begonias plus dahlias, only available from Webbs. Fast delivery and excellent quality - one star off though, as a pack of three special begonias had two good-sized healthy corms as expected, but third was one very, very tiny shrivelled one, so NOT a pack of three really!
Posted 2 years ago
Very good quality, however the plant was on the small side.. Nearer 60-70cm in height rather than 80cm which I purchased.
Posted 2 years ago
Had problems with secure payment page so rang customer services who sorted me out very quickly and were extremely helpful. MNaged to use website to buy a second item with no problem. Items arrived safely, good accurate information about delivery times and arrived at the correct delivery time. All in a.ll, I shall be using the website again.
Posted 2 years ago
Fast efficient service- very pleased.
Posted 2 years ago
Posted 2 years ago
Website order of kindling for log burner being put in very soon. Excellent delivery - very fast. Cannot give 5/5 because I have not used product yet, so therefore cannot comment.
Posted 2 years ago
I ordered 3 sizes of Forest lattice trellis. The two larger sizes were good quality. The smaller 180cm x 30cm was twisted and poorly stapled. I have had to take it apart and re-staple it. It was a mistake to accept delivery (which was itself prompt and efficient).
Posted 3 years ago
Product as expected and delivered in good time
Posted 3 years ago
Item missing but corrected following email contact & delivered ASAP. Much appreciated
Posted 3 years ago
Very fast delivery and product very nice
Posted 3 years ago
Great price, great service. Both beat Amazon and other online shopping sites.
Posted 3 years ago
We had a problem with the delivery of the package. We contacted Webbs who helped us with the problem we had and the package arrived the next day so very good service.
Posted 3 years ago
Webbs Direct is rated 4.75 based on 1,553 reviews