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Webbs Direct Reviews

4.8 Rating 2,049 Reviews
99 %
of reviewers recommend Webbs Direct
4.8
Based on 2,049 reviews
Shipping & Delivery
Delivery Methods
Courier
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Phone:

01527860000

Email:

customerservices@webbs.co.uk

Location:

Worcester Road,
Wychbold,
Droitwich
Worcestershire
WR9 0DG

“The service was second to none and the plant supplied was superbly packed, in perfect condition and absolutely beautiful. Couldn’t be happier and will definitely be ordering from Webbs Direct again.”
Helpful Report
Posted 7 years ago
“Good fast service great product”
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Posted 7 years ago
“Great service great product deliver excellent”
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Posted 7 years ago
“Fast delivery, item well packed but postage a bit high!”
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Posted 7 years ago
“Good quality and fast delivery”
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Posted 7 years ago
“Good price and very efficient and quick despatch and delivery”
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Posted 7 years ago
“Very easy to order what I wanted. The updates on when the parcel was arriving were spot on and the courier was very polite”
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Posted 7 years ago
“First time and was not sure, ordered a few things and was delivered second day and I live in Scotland.”
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Posted 7 years ago
“Ordered and delivered within 48 hrs. Pricing very competitive”
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Posted 7 years ago
“I had the best service ever,plant I ordered was out of stock,they found me slightly smaller one included a plant pot,refunded some of my money and made sure plant arrived next day as was a gift.Thats what I call service. Can't recommend highly enough”
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Posted 7 years ago
“Prompt delivery at competitive prices”
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Posted 7 years ago
“The whole process from start to finish was very easy. The communication was great, the parcel arrived well packed and within the predicted delivery time. I would definitely be ordering from Webb’s Direct in the future.”
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Posted 7 years ago
“Very pleased with quick service use all the tine”
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Posted 7 years ago
“Order was well packed and in excellent condition.”
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Posted 7 years ago
“Very good quality, however the plant was on the small side.. Nearer 60-70cm in height rather than 80cm which I purchased.”
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Posted 7 years ago
“Our led reindeer is lovely and we were very happy with it in the Christmas of 2017, however this Christmas 2018 we couldn't get the led lights to work. I emailed customer services during the Christmas holiday and have not received a response”
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Posted 7 years ago
“Quick delivery, good value for money”
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Posted 7 years ago
“Friendly & efficient service , especially from Sue . Thanks for your help .”
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Posted 7 years ago
“Package was ripped (and it was packed with other things in a fair sized box so it must have been in that condition when it was put in the box) I telephoned Webbs, explained the problem, they said they would get it changed. They did not. I telephoned again, got the same person on the telephone, so he was already aware of my problem and he said he would look into it and get back to me. He has not. I will try again today....they say ''third time lucky''. It would not matter one hoot about the packaging if it was for myself, as the product itself is not damaged. However, it is for a requested Christmas present so needs to be presentable. And presentable it certainly is not. Very disappointed in the response from Webbs. Am keeping fingers crossed hoping they will sort this problem out very soon.”
Helpful Report
Posted 7 years ago
“Meeting up with a friend scones very dry coffee poor quality”
Helpful Report
Posted 7 years ago
Thank you for your review, I am sorry you feel you had a negative experience during your visit to the Restaurant. Our delicious scones are baked every day and the turn over is so high during these busy periods that I am surprised you found the scones to be dry. Had we of known on the day we would have happily replaced the item for you. Our delicious coffee is made from a delicious blend called three sixty rainforest beans and we always receive compliments about the taste and flavour of the coffee. If you have any problems on future visits please do not hesitate to let a member of the team know so we can help rectify the matter straight away. Kind regards Sophie
Posted 7 years ago
Webbs Direct is rated 4.8 based on 2,049 reviews