webuyanycar Reviews

Name: webuyanycar
Rating: 4.37

4.4 Rating 7,949 Reviews

86 %

of reviewers recommend webuyanycar

Company Reviews

Metrics

Info

4.4

Based on 7,949 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 81%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Returns Process	Easy

About webuyanycar:

We're the UK's largest car buying service and have helped over 2 million customers to sell their car since 2006. Our simple three step process provides our customers with a quick, easy, safe and convenient way of selling their car. Free from the hassles of private sale and the inevitable haggle of part-exchange. But believe it or not, we do more than just buy cars.

With over 700 employees and over 500+ branches nationwide, we're a pretty big team and there's a lot that goes on behind the scenes.

Visit Website

Write Your review

Tell us how webuyanycar made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Fantastic service, Andrew explained every step and made the whole experience easy.”

Helpful Report

“Excellent service, quick and easy sell. Guy was lovely. Thank you.”

Helpful Report

“Online price showing different and when we go there for sell they want more then half price”

Helpful Report

Thank you for taking the time to leave us your feedback, we really appreciate it. Our online valuations are calculated using only the information that our customers provide, therefore if no scuffs, chips, scratches or dents are declared at this point, the valuation provided will be reflective of this. Whilst we accept that the majority of used cars will have experienced a certain amount of wear and tear, we make no assumptions about the extent of this as it can vary greatly from vehicle to vehicle and we instead rely on our customers to describe the vehicles they have in their possession. We’re sorry that on this occasion the final price offered failed to meet with your expectations. This said; we offer a no obligation service which means if the price we offer isn’t acceptable, you are never under any obligation to sell to us. Thanks, The WBAC Team

“Quick easy”

Helpful Report

“Excellent staff member”

Helpful Report

“Very friendly staff”

Helpful Report

“Spoke process and if you appreciate the value will be reduced to allow for chips and scratches, it is all transparent”

Helpful Report

“Quick efficient service”

Helpful Report

“Amazing service. Really good and fast.”

Helpful Report

“I can fully understand a reduction in the price given for the car because of there being only one key, also a faulty back seat. However, I would have thought that, when a price is given by WBAC for a car of 10+ years of age with over 100,000 miles on the clock, any minor bits of rust or scrapes, and a degree of wear and tear, are to be expected and, in consequence, no reduction in the price offered to the seller for that element. Based on the current policy, it seems unlikely that any potential customer will get the initial price. quoted. Nevertheless, I was satisfied with the final valuation. Hope this helps.”

Helpful Report

“Buyer was personable and pleasant Downgrading of value disappointing wear for age no suprise-should have been part of initial valueing.”

Helpful Report

“The process, both online and in person, was very efficient. The representative was pleasant, polite and professional.”

Helpful Report

“Terry was very helpful and kind, and that goes a long way for us”

Helpful Report

“Went smoothly. £500 deleted from initial offer(par for the course)”

Helpful Report

“Simple service made easy”

Helpful Report

“Very helpful and friendly- efficient service , would recommend.”

Helpful Report

“Couldn't fault the service provided by the guys !”

Helpful Report

“Quick and painless sale of my van. Got way less than the initial quote but overall happy with the sale. WBAC rep was a pleasure to deal with.”

Helpful Report

“Ray was a Friendly buyer no hassle and a good service.”

Helpful Report

“Good and fair service. Minor issue is process takes longer than 20 minutes slot allowed meaning people with next appointments left waiting.”

Helpful Report

webuyanycar is rated 4.4 based on 7,949 reviews