webuyanycar Reviews

Name: webuyanycar
Rating: 4.36

4.4 Rating 7,964 Reviews

85 %

of reviewers recommend webuyanycar

Company Reviews

Metrics

Info

4.4

Based on 7,964 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 80%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Returns Process	Easy

About webuyanycar:

We're the UK's largest car buying service and have helped over 2 million customers to sell their car since 2006. Our simple three step process provides our customers with a quick, easy, safe and convenient way of selling their car. Free from the hassles of private sale and the inevitable haggle of part-exchange. But believe it or not, we do more than just buy cars.

With over 700 employees and over 500+ branches nationwide, we're a pretty big team and there's a lot that goes on behind the scenes.

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webuyanycar 5 star review on 4th September 2022

Anonymous // 01/01/2019

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“They were very welcoming,and helpful Nice guy,he knew selling my car was a rench it was a beautiful car the best I'd ever had and a brilliant drive,whoever has that car I hope they appreciate the quality they have”

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“Very good service, everything done with no fuss. Would recommend to others”

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“Great service, polite and helpful.”

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“Friendly service and easy transaction . However the assistant didn’t know the answer to a couple of questions I asked . Not his fault , I assume they hadn’t come up before . Also a little disappointed with the difference in the online offer and the on-site offer.”

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“Great simple process took 20mins”

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“Charlie of Bridgend was exceptional”

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“Given my car was a non-runner, I thought I would have a difficult time selling it, but webuyanycar made it very easy (albeit I had to get the car to the depot). I was concerned that the price would drop significantly when I had it there due to the difficulty of getting it away, but it was all reasonable, and member of staff I dealt with was friendly, courteous and efficient.”

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“The young man I saw at your Asda branch was charming, polite and very efficient.”

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“A nice, and quick, arrangement.”

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“Very plight man”

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“Great service that was well conducted and an enjoyable experience. Great staff member in Exmouth today. It was a pleasure speaking with him. Well done”

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“Very easy to deal with. No hassle. Quick look around car then give you a price and if your happy all done.”

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“Quick, easy and with a fair price.”

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“Great. Nice and easy.”

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“All went well,”

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“Simple, friendly, transparent and helpful.”

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“It's fake because what you value on the website is different to what you actually pay”

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Thank you for taking the time to leave us your feedback, we really appreciate it. Our online valuations are calculated using only the information that our customers provide, therefore if no scuffs, chips, scratches or dents are declared at this point, the valuation provided will be reflective of this. Whilst we accept that the majority of used cars will have experienced a certain amount of wear and tear, we make no assumptions about the extent of this as it can vary greatly from vehicle to vehicle and we instead rely on our customers to describe the vehicles they have in their possession. We’re sorry that on this occasion the final price offered failed to meet with your expectations. This said; we offer a no obligation service which means if the price we offer isn’t acceptable, you are never under any obligation to sell to us. Thanks, The WBAC Team

“Speedy service. Good customer service. Helpful staff.”

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“Excellent service and very friendly. Everything went smoothly and the money was in my account within 15 minutes.”

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“The representative was good but hampered by there being poor Internet access at the location. It took much longer than it should have done and was frustrating for all parties.”

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webuyanycar is rated 4.4 based on 7,964 reviews