webuyanycar Reviews

Name: webuyanycar
Rating: 4.37

4.4 Rating 7,957 Reviews

86 %

of reviewers recommend webuyanycar

Company Reviews

Metrics

Info

4.4

Based on 7,957 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 81%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Returns Process	Easy

About webuyanycar:

We're the UK's largest car buying service and have helped over 2 million customers to sell their car since 2006. Our simple three step process provides our customers with a quick, easy, safe and convenient way of selling their car. Free from the hassles of private sale and the inevitable haggle of part-exchange. But believe it or not, we do more than just buy cars.

With over 700 employees and over 500+ branches nationwide, we're a pretty big team and there's a lot that goes on behind the scenes.

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webuyanycar 5 star review on 4th September 2022

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Gentleman was lovely. Sale was quick and straight forward.”

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“All good no complaints accept for now being bombarded with texts”

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“Great service from Warren in Bangor, just wished it was clear that the price will be as per the online quotes and it wasn't clear on the site of the effect between a grade 1 and 2 car value”

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“Would recommend fast easy and money was ok my account less than 24hrs”

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“Nice easy service but pretty poor in terms of cash they haggle you down on”

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“quick and efficient service as previous”

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“Very quick and simple”

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“Very good company”

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“the final price was lower than anticipated. WBAC seem to have ballpark reductions depending on issues your car might have i,e if there are scratches etc and there doesnt seem to be an ad hoc way to agree the price. Overall Cameron's service was excellent. He was very clear, helpful about the whole process. 5 star to him!”

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“Can not fault the guy that helped us. The only issue is the price, it varied a lot from the quote and there is no room for negotiation”

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“Fairly quick and easy. Make sure your car is as described as they will look at everything and knock the price down but overall a decent experience.”

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“James was great.”

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“Price drop from Thursday last week 39750 to 39450 this week then further deductions for small blemishes”

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“Very friendly and professional service, especially from the man who carried out the final valuation”

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“Over all, all good experience but as I said before the Company needs to really improve payment method Having to wait for days for the payment is not on As I really needed the money a lot sooner”

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“The indicative offer was no where near what I got, but for an older car it was a fair payout. All quick and efficient and done in 20 mins or so”

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“Staff were brilliant. Only reason it wasn’t a 10/10 is the amount knocked off the value for small scratches on the car.”

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“Online valuation assumes a top grading for condition even for very old vehicles. This inevitably results in disappointment over the final valuation. There could be more transparency over this or some kind of algorithm built into the valuation that assumes that 90% of cars more than 10 years old will have at best a 3 rating.”

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“Great service, good online system. Very Fast transaction. The only downside is that I got a substantial amount slashed down from the original valuation based only on a few pebble marks on a car in pristine condition.”

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“Quick and easy”

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webuyanycar is rated 4.4 based on 7,957 reviews