webuyanycar Reviews

Name: webuyanycar
Rating: 4.37

4.4 Rating 7,957 Reviews

86 %

of reviewers recommend webuyanycar

Company Reviews

Metrics

Info

4.4

Based on 7,957 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 81%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Returns Process	Easy

About webuyanycar:

We're the UK's largest car buying service and have helped over 2 million customers to sell their car since 2006. Our simple three step process provides our customers with a quick, easy, safe and convenient way of selling their car. Free from the hassles of private sale and the inevitable haggle of part-exchange. But believe it or not, we do more than just buy cars.

With over 700 employees and over 500+ branches nationwide, we're a pretty big team and there's a lot that goes on behind the scenes.

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webuyanycar 5 star review on 4th September 2022

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Takes too long to get the money should be quicker”

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“Very good deal”

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“Straight forward, quick and simple deal. Thanks”

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“Quick and easy to sell car. Downfall is that if you have any chips from stones etc they deduct money from the final price”

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“Very friendly and responsive service. Good overview of which documents are needed. The gap between quote on website and final offer bigger than expected.”

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“Quote was before vehicle was seem so price offered reduced upon inspection. Happy enough with final offer. Car paperwork, haggle and sale completed in around 40 minutes. If you want to get rid of your car sharpish and want a price that's not good enough then I'd say go for it.”

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“Easy, efficient would liked a little more money, but we can’t have everything in life”

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“Good customer care , but rather low prices”

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“Quick and easy process, valuation was slightly lower than anticipated but great customer service!”

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“Great service from Kishan at Addington branch - helpful, friendly, efficient. Thank you.”

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“Pretty straightforward-they actually paid me more for the car than I paid for it 😁🤔-so mustn’t grumble”

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“Very good customer service was very kind.”

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“Simple easy, but price drops a lot more than expected. Overall would use again if want to get rid of car to save hassle”

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“Very pleasant and helpful staff”

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“Good service in person but we received less than the online valuation quite so slightly disappointed.”

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“Good, but there were requirements that weren’t openly advertised (e.g needing full service history etc.)”

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“Very happy quick and easy”

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“Great time helpful”

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“Penalised £250+ for minor scuff marks on a car that is 3 years old. Very petty. Even the agent who was extremely helpful and very very good. Agreed it was petty.”

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“Good customer service. A Very personable young man took me through the process, and offered me a fair price at the end of it. Only a few minutes altogether and my car was sold.”

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webuyanycar is rated 4.4 based on 7,957 reviews