webuyanycar Reviews

Name: webuyanycar
Rating: 4.37

4.4 Rating 7,958 Reviews

86 %

of reviewers recommend webuyanycar

Company Reviews

Metrics

Info

4.4

Based on 7,958 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 81%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Returns Process	Easy

About webuyanycar:

We're the UK's largest car buying service and have helped over 2 million customers to sell their car since 2006. Our simple three step process provides our customers with a quick, easy, safe and convenient way of selling their car. Free from the hassles of private sale and the inevitable haggle of part-exchange. But believe it or not, we do more than just buy cars.

With over 700 employees and over 500+ branches nationwide, we're a pretty big team and there's a lot that goes on behind the scenes.

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webuyanycar 5 star review on 4th September 2022

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Would have been 5 stars but after inspection reduction was in my view too much. After a phone call the gap closed to my desired figure without further ado. Allan was very nice to deal with at Kirkcaldy branch and although deal was stuck at £250 below price quoted that included the selling fee of £50. Fair price fir a 12 year old car but it was almost as new.”

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“Very pleasant and friendly to deal with, he explained everything to us and what was going to happen would recommend”

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“Short unfussy transaction but disappointed that the price did not reflect the online valuation, which did NOT state that that was based on showroom condition (hardly likely for any car after being driven).”

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“Very good service”

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“Quick and easy and offered a reasonable price.”

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“Very quick and efficient way of selling. Friendly and polite staff.”

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“Quoting is a pointless attempt to raise expectations. Quality customer service and organisation”

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“Overall a pleasant experience just they dropped the price a little too much”

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“Good Customer Service”

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“The easiest way to sell your car. Very helpful staff. A pleasure to do business with. Money in the bank within minutes.”

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“Good service, Sam was an excellent representative.”

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“VERY SIMPLE AND EASY PROCESS ALL COMPLETED IN LESS THAN 30 MINS.”

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“Quick and easy to get rid of an unwanted vehicle.”

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“"Does what it says on the tin." Get a quote, book an appointment, get an offer, make a trade. Simple and straightforward. I appreciated the friendly and open approach of the sales representative.”

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“Great customer Service, very flexible and thorough.”

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“Quick and easy.To early to give full judgement as waiting for money to arrive which will be in nearly a week!”

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“Very easy to use”

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“Easy and swift process. Manny was a pleasure to deal with.”

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“The staff member was very helpful and it was a quick and easy service”

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“Quick service, good price and very good walk through of the whole process and next steps from Rafiq, the thurrock branch manager.”

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webuyanycar is rated 4.4 based on 7,958 reviews