webuyanycar Reviews

Name: webuyanycar
Rating: 4.37

4.4 Rating 7,957 Reviews

86 %

of reviewers recommend webuyanycar

Company Reviews

Metrics

Info

4.4

Based on 7,957 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 81%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Returns Process	Easy

About webuyanycar:

We're the UK's largest car buying service and have helped over 2 million customers to sell their car since 2006. Our simple three step process provides our customers with a quick, easy, safe and convenient way of selling their car. Free from the hassles of private sale and the inevitable haggle of part-exchange. But believe it or not, we do more than just buy cars.

With over 700 employees and over 500+ branches nationwide, we're a pretty big team and there's a lot that goes on behind the scenes.

Visit Website

Write Your review

Tell us how webuyanycar made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

webuyanycar 5 star review on 4th September 2022

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Transaction dealt with very quickly. But money is knocked off for every little stone chip.”

Helpful Report

“Very efficient and straightforward process”

Helpful Report

“Fair service from a very overworked bloke In the Southport Branch, only shame is the price promise had lapsed and the price plummeted.”

Helpful Report

“An easy transaction in terms of location and administration.”

Helpful Report

“Simon at Andover was very helpful and even made me a coffee. Would like to have received money closer to the online valuation but overall, I would use again for the simplicity.”

Helpful Report

“Quick easy and fare”

Helpful Report

“It was a quick and easy process, and they didn’t try and excessively undercut the valuation quote, it was generally accurate.”

Helpful Report

“Overall a good service, Thank you.”

Helpful Report

“Great service and efficient but wish they’d told me beforehand I would need to have proof of purchase on my bank statement as it wasted time having to go home to get it.”

Helpful Report

“Abbey Lane Leicester waste of time tried ripping me off. Wanted my car £300 and said was gunna throw me of forecourt. Took it to we buy any car up freeman's comman Leicester and the lad there was very understanding and gave me £810. Picture is of the 2 men who needs sacking and I've reported then aswell”

Helpful Report

“Fast, effective, trouble free service”

Helpful Report

“Nice quick pleasant experience with no hassle thanks.”

Helpful Report

“Isaac at your Reading East branch was very kind and patient with us. My son was late for the appointment as was coming down from Bristol and we kept Isaac waiting, not finished til after 7pm. He was very good so thank you”

Helpful Report

“Cameron was excellent, really good customer service and very pleasant to deal with. My only issue was that there were too many bookings for one person to cope with so even though I’d booked an appointment I wasn’t seen until 40 mins after the appointment time. No issue with the service and Cameron did keep me informed during the delay which was reassuring.”

Helpful Report

“The gentleman was really helpful and could do more. Was happy with the price given and agreed on all the imperfections on the car. Shame his colleagues couldn't answer the phone to support him to help the transaction be smoother”

Helpful Report

“Quite a bit knocked off for a stone chip. Good service though”

Helpful Report

“Very good service. Competent and pleasant agents. Simple to use.”

Helpful Report

“Disappointed with criteria for price reduction. The car was in excellent condition with full documentation that was requested.”