webuyanycar Reviews

Name: webuyanycar
Rating: 4.36

4.4 Rating 7,967 Reviews

85 %

of reviewers recommend webuyanycar

Company Reviews

Metrics

Info

4.4

Based on 7,967 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 80%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Returns Process	Easy

About webuyanycar:

We're the UK's largest car buying service and have helped over 2 million customers to sell their car since 2006. Our simple three step process provides our customers with a quick, easy, safe and convenient way of selling their car. Free from the hassles of private sale and the inevitable haggle of part-exchange. But believe it or not, we do more than just buy cars.

With over 700 employees and over 500+ branches nationwide, we're a pretty big team and there's a lot that goes on behind the scenes.

Visit Website

Write Your review

Tell us how webuyanycar made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

webuyanycar 5 star review on 4th September 2022

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very good and quick service”

Helpful Report

“Excellent service”

Helpful Report

“Excellent service from start to finish, would definitely use company again in the future.”

Helpful Report

“Best offer I received. Official dealer garage offered 10% less and garage I am buying my next car from offered a much lower value too. When I said I would think about it, the agent got a bit forceful. I understand there is no obligation, however this was a very valuable car and I guess he wanted to close it. To be honest I would have taken less but was happily surprised with the price. Left waiting 20 minutes for my appointment due to him being very busy but apologised an was generally polite and reasonable.”

Helpful Report

“You quote a price then your crooked employee gives you a stupid quote. Would not recommend you to my worst enemy.”

Helpful Report

Hi Frank, Thank you for leaving us your feedback, we really appreciate it and we apologise for any disappointment caused. This certainly wasn’t our intention. Please note that your valuation would only ever change at your appointment if you’re outside of your 4 day Price Promise, or if there are discrepancies between the way that you described your car online and the car itself, found at your appointment. This could include missing components, damages or discrepancies with mileage, previous owners or service history, for example. Such factors may impact the value of your car and as such, we would need to record this and amend your valuation accordingly, which we’re sure you can appreciate. We’re really sorry if the amount offered wasn’t what you had hoped for. With that said, we do offer a no-obligation service, meaning if there’s any aspect of the service, that isn’t right for you, you’re under no obligation to sell to us. Thanks, The WBAC Team

“I put my car down as not working even though it still works just needs some problems fixing I was quoted £575 after sitting for almost an hour they offered me £75 absolutely disgusting, waste of time if I could give 0 stars I would.”

Helpful Report

“Myles was very welcoming, personable and yet professional. Everything was dealt with in a prompt manner.”

Helpful Report

“Quick simple and a fair price for my car. Nice friendly staff at the Weston super mare branch.”

Helpful Report

“Quick, no nonsense, able to haggle a bit!!”

Helpful Report

“Hassle free”

Helpful Report

“Excellent service, very helpful Gentleman to help us through the whole process. Many thanks”

Helpful Report

“Very helpful assistant and helped with any advice. Would recommend”

Helpful Report

“Very easy to sort out, did take a bit longer than expected though.”

Helpful Report

“Quick easy”

Helpful Report

“Sold my car today, brilliant service, quick, friendly and efficient.”

Helpful Report

“No information at meeting point, no signage. Where to park, where to go.”

Helpful Report

“Excellent service and empathy . Second car I have sold always recommend to others .”

Helpful Report

“Quick and Easy sale , execellent service from the rep”

Helpful Report

“They will count every minor scratch every minor blemish and knock a few quid off here and there. Don’t expect to get what they quote you!! However, the process was quic and easy and the chap who did the deal was very pleasant”

Helpful Report

“when i went to the appointment the figure offered was less than offered online before being knocked down further”

Helpful Report

webuyanycar is rated 4.4 based on 7,967 reviews