webuyanycar Reviews

Name: webuyanycar
Rating: 4.37

4.4 Rating 7,958 Reviews

86 %

of reviewers recommend webuyanycar

Company Reviews

Metrics

Info

4.4

Based on 7,958 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 81%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Returns Process	Easy

About webuyanycar:

We're the UK's largest car buying service and have helped over 2 million customers to sell their car since 2006. Our simple three step process provides our customers with a quick, easy, safe and convenient way of selling their car. Free from the hassles of private sale and the inevitable haggle of part-exchange. But believe it or not, we do more than just buy cars.

With over 700 employees and over 500+ branches nationwide, we're a pretty big team and there's a lot that goes on behind the scenes.

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webuyanycar 5 star review on 4th September 2022

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The person who served me was fantastic. Don’t think I got his name but the chap who runs the Kingston branch, he was professional but also very helpful and nice. I do think the valuing system is a little harsh when it comes to knocking money off for a few scratches however I guess it’s part and parcel of using this business.”

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“Excellent service. Quick and easy. Re lived money promptly.”

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“Every thing went well a friendly sales”

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“Quick and easy, but so much less than quoted than when you put in details , but the guy was quick and money was in bank in no time, mind you have to pay for that privilege ,don't see why, I don't charge when I transfer money into someone's account”

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“Very efficient service operating exactly as stated on the web site. Only slight glitch was not receiving a receipt for the car [took a photograph of the sales agent's record for piece of mind].”

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“I had to rearrange my appointment which was an easy enough process but the selection of alternative appointments was very limited. Only one day of the week had appointments. I was met promptly at the appointed time and the buyer was courteous and efficient. I was left waiting for 10 to 15 minutes while he went off and entered my car's details and condition into the "system". At no point was I able to check that what he had told me about the condition was what was entered onto the system, which then churned out a purchase price for my vehicle. There was no flexibility for negotiation, it was "take it or leave it". However, this was exactly what I expected to happen. The price I was offered for my car was reasonable and I was happy to accept it. I could probably have achieved up to £1000 more via a private sale but I was prepared to pay for convenience. I would recommend them if you are prepared to pay for convenience.”

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“Process easy and simple to use, paperwork side easy and efficient. Payment swift and on time as explained. Inspection through and on the whole fair, some reductions for minor cosmetics were steep.”

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“All very straightforward, but there were a few small marks on the car so I was offered a few hundred pounds less at the centre than online. That would be fair enough, except that the chap I dealt with had to go through his manager to agree that the car's condition was much better that you'd expect for a 4.5 year old vehicle because the app on his iPad wouldn't believe him! In other words there was no way I would have got the price originally quoted unless it was in showroom condition after 22k miles and over 4 years...”

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“Very efficient and friendly, price was close to original (unseen) price. No haggling or hassle.All car docs taken care of. Money balance transferred into my account within timeframe stated. Good all round service. Would certainly use again. Big thanks to Arthur. Perth Branch”

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“EASY TO USE AND ALTHOUGH THEY DID CHIP ME THE PRICE WAS STILL GOOD”

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“Quick and easy, if your happy with the valuation”

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“Fast and great to deal with no issues what so ever would use a gain”

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“The sales guy Andrew was lovely and very mannerly. We got a good deal on our 8 year old car. There was a few hundred pounds knocked off for chips on the bodywork but on the whole we were quite pleased. You never get the price quoted online though”

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“I found the all experience very easy from getting a valuation to selling the chap I dealt with was very helpful”

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“Good valuation and very friendly service. Knowledgeable and informative and not at all pushy. Would have been a 5 but after going through top cashback this was declined. Such a shame, up to this we were impressed.”

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“Easy to arrange. Paid a reasonable price for my car, wither it's because of second hand cars being in demand at the moment.”

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“From initial web price to on site assessment was easy. Worth doing your homework on price before you start as they are open to barganing. Money arrived in 4 working days no problem.”

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“Very good service”

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“Great customer service made me feel comfortable. Even though they had IT issues and crashes on their system, and i had to wait longer than expected. Overall, I would use this service again.”

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“Very quick and easy would have liked a bit more cash but otherwise good”

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webuyanycar is rated 4.4 based on 7,958 reviews