webuyanycar Reviews

Name: webuyanycar
Rating: 4.36

4.4 Rating 7,969 Reviews

85 %

of reviewers recommend webuyanycar

Company Reviews

Metrics

Info

4.4

Based on 7,969 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 80%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Returns Process	Easy

About webuyanycar:

We're the UK's largest car buying service and have helped over 2 million customers to sell their car since 2006. Our simple three step process provides our customers with a quick, easy, safe and convenient way of selling their car. Free from the hassles of private sale and the inevitable haggle of part-exchange. But believe it or not, we do more than just buy cars.

With over 700 employees and over 500+ branches nationwide, we're a pretty big team and there's a lot that goes on behind the scenes.

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webuyanycar 5 star review on 4th September 2022

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Happy with the service. Thumbs up”

Helpful Report

“Smooth, simple, hassle free, easy going.”

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“The gentleman (who’s name I’ve forgotten I apologise) was superb. Quick and easy and hassle free. 100% recommend.”

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“A brilliant and convenient way of selling your car quickly. Andrew at the Coventry North branch was very accommodating and straight to the point, and made the whole process easy. The only other advice I'd offer is be prepared to receive a much lower valuation versus the online quote. I think WBAC can be a bit more realistic in the initial quote.”

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“ARRANGED AN APPT ON WED IN SWANSEA BUT NOBODY THERE. APPARENTLY, HE HAD GONE HOME SICK BUT COULDN'T BE BOTHERED TO INFORM ME. REARRANGED FOR TODAY IN PORT TALBOT. GRUBBY OFFICE CONSIDERING HOW MUCH YOU MUST SPEND ON ADVERTISING. KNOCKED QUITE A LOT OFF.”

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“Quick and easy Service”

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“Arrived for my appointment. Very friendly staff. No fuss. Appraised my car and gave a reasonable offer. Pleased with the outcome.”

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“Ya chipped me far to much on the original quote”

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Hi John, Thank you for leaving us your feedback, we really appreciate it and we apologise for any disappointment caused. This certainly wasn’t our intention. Please note that your valuation would only ever change at your appointment if you’re outside of your 4 day Price Promise, or if there are discrepancies between the way that you described your car online and the car itself, found at your appointment. This could include missing components, damages or discrepancies with mileage, previous owners or service history, for example. Such factors may impact the value of your car and as such, we would need to record this and amend your valuation accordingly, which we’re sure you can appreciate. We’re really sorry if the amount offered wasn’t what you had hoped for. With that said, we do offer a no obligation service, meaning if there’s any aspect of the service, that isn’t right for you, you’re under no obligation to sell to us. Thanks, The WBAC Team

“Very happy with the service”

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“Don’t get price first offer and to many charges taken from you”

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“Seen on time organised znd pleasant customet service perdon.”

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“Quick and easy.good price too.”

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“Very easy and quick salesman was very pleasant to deal with.”

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“This company is a joke. 3 weeks ago they valued my car at £12,800. Today they have valued it at £8,500. The car is 4 years old, top spec with over £4,000 options and the absolute cheapest you can find a similar spec car for is £14,500 and that's a year older than mine. I watched an online version of a trade auction with a much lower spec car than mine last week and that made over £12k. They seem to make their prices up out of thin air. Quite how they work out it's lost £4,300 of value in 3 weeks is beyond me. Needless to say I won't be selling it them.”

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“Quick and easy great good price for quick sale”

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“The gentleman we dealt with at Braehead made it a very positive experience”

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“Great service, process was quick and simple and I got the price I wanted”

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“Quick turnaround once you decide to sell. Unfortunately the price quoted was reduced once the car was viewed, with tiny details marked down. It would be better if the valuation was lower and then changed to the positive and higher amount once viewed.”