webuyanycar Reviews

Name: webuyanycar
Rating: 4.36

4.4 Rating 7,969 Reviews

85 %

of reviewers recommend webuyanycar

Company Reviews

Metrics

Info

4.4

Based on 7,969 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 80%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Returns Process	Easy

About webuyanycar:

We're the UK's largest car buying service and have helped over 2 million customers to sell their car since 2006. Our simple three step process provides our customers with a quick, easy, safe and convenient way of selling their car. Free from the hassles of private sale and the inevitable haggle of part-exchange. But believe it or not, we do more than just buy cars.

With over 700 employees and over 500+ branches nationwide, we're a pretty big team and there's a lot that goes on behind the scenes.

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webuyanycar 5 star review on 4th September 2022

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great service”

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“Very quick and professional service, but valuation was way off final offer.”

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“Very impressed with webuyanycar, excellent service from start to finish. Nicole was absolutely brilliant, very welcoming and friendly, felt so much at ease during my appointment! Couldn’t thank her enough for her help and answering all of the questions I had! She was great! Thank you again! She deserves a pay rise!”

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“Great service salesman gave honest assessment of car pleased with all of transaction would recommend to friends”

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“website to use. Very pleasant & efficient staff. Location of office very convenient”

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“Quick an easy”

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“Very helpful on any questions I asked would have liked a bit more for my car but when Adam explained the offer I understood”

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“Shockingly bad”

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Hi John, Thank you for your review. We're sorry to hear that you felt your experience to be 1*. We would really appreciate it if you could update your review to provide us some feedback so that we can work on making improvements. Thanks, The WBAC Team

“Quick and easy to talk to. Very helpful agent.”

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“Efficient easy process for selling a car”

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“Very easy way to sell your car.”

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“The agent was very pleasant ( considering we disturbed his lunch) . Was close to home and easy to find.”

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“Professional service, friendly staff, very slick operation”

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“My husband Peter and I had a good time with Suki? and he was very helpful, polite and courteous and we settled at the offer. We would of course liked him to give us another £50-£100 and he tried to get us that with his manager. Thank you.”

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“Quite straightforward process, everything was explained to me throughly, the man who helped me (didn’t get his name) was super helpful and reassuring”

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“Hassle free”

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“Very helpful, and money when into my account within a few hours. Brilliant”

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“Great idea to get your car sold, but it’s far from easy, as every little thing is picked upon then the price is literally hammered down. 2nd hand cars will have flaws, don’t penalise customers, pass it on to the trade instead. Pay less to Philip Sco & Kevin Mcl.”

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“Very organised and efficient, happy to recommend to friends and family.”

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“Staff were friendly and very helpful. Explained exactly what was happening and what they required. About only thing I would comment on is that it would be helpful if you mentioned that the fastest payment method is unavailable if car valued over £12000.”

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webuyanycar is rated 4.4 based on 7,969 reviews